Based Raden for defending a friend without hesitation.

Imagine being that exchange student person seeing someone be so brave to stand up for you, I bet she still remembers this moment to this day vividly.

When people tell me to go back to my country I always say "if you buy me a plane ticket I'm gone". They never do.

customer: customers are kings !! waiters: and I am french.. you know what we do to kings right?

"I havnt seen that friend, since." Surely she always remember you. Its hard to meet one person who will stood up for you.

Holy shit I absolutely love her. Standing up for someone else without hesitating once the line was crossed, and diffusing the situation entirely by kicking the customer out without folding to him or returning the verbal assault was incredible. To express just enough of your anger to convey you won't be tolerating their bullshit while basically telling them to "fuck off" in a professional way like that is a skill that shows a lot of maturity. Man, Raden is seriously such an awesome person.

I guess i like to hear Raden shouting, her charisma is so cool

Raden is so cool

Good clip. Raden seems like the sort of person to stick up for others. She's so fun

It takes a lot for any Japanese to stand up to a customer like that. Their policies of "The customer is king, the customer is always right" is nice, but only up to a certain extent... Unfortunately it can make workers lives absolute hell. Raden did what I think was right. She left things alone to be reconciled if possible, but once the guy started personally verbally abusing and crossed the line she jumped in. Maximum respect for that. Also, dropping the glass a bit later, while not so kakkoi was probably due to the adrenaline and nerves of it all 😅

Reasons why we love Raden: Cute Cultured Defended her foreign friend THATS A WIN RIGHT THERE

Honestly, i might can't help but done the same as Raden. Customer or not, that's unacceptable.

I had multiple people while working in the UK and Germany tell me to go back to my home country. They thought I was Chinese. When I told them that I was Singaporean, Half would say, What's the difference?, and the other half would think I'm American for some reason and go on a rant about Americans, like an ex who is still mad at being dumped. Some people are just awful.

She got chewed out for breaking a glass? Man, I'm a chemist. If I got chewed out everytime I broke some glassware I wouldn't have a job. It just happens occasionally.

Getting in a heated argument can bring out the adrenaline. Raden breaking glass could have been caused by the aftermath, which might have involved shaking hands.

I'd be surprised if that friend ever forgot that moment. Also, now she can laugh about it, but if Raden kept quiet back then, she probably would still feel some guilt for doing nothing, I'm glad she went with her sense of right and wrong first and foremost.

It's wild to me how different places can be, someone being abusive and racist to staff? They'd boot the customer, not the employee, losing staff is generally harder on the business than losing one racist customer.

This story shows how Raden is the perfect girlboss/girlfailure combination, the ultimate gap moe 🙌 Kick a bastard out of the restaurant with her words alone ("you don't even have to pay for the coffee" is such a line, esp in Japan 😆) , then makes a PON move right after to balance it out 😄

Just when Raden can't get any cooler.

This is totally the sort of response that I wouldn't be surprised to see here in the US but I'm sure it's quite a unique experience in Japan. It's normally the policy here that the customer is always right UNTIL they cross the lines of civility and then they've gotta go. Raden also mentioned that this was some sort of chain restaurant so I would imagine that this made things even worse for her as I'm sure they need to be extra mindful of having bad interactions with customers because it doesn't just reflect on the one restaurant but the entire brand.

that "OI" was very crisp

I know this clip will be very well received in the west. Her reaction is exactly how we in the west would react, especially Americans. We all know she did the right thing, even if it upends the expected social hierarchy. We're more concerned about doing right than following the right procedure. The fact that she did it even though it violates social expectations just makes us respect her more. I think from Raden's and the Japanese point of view, her reaction can be considered immature and hotheaded. I believe the correct course of action, from a Japanese PoV, is to go get the manager and have them diffuse the situation. I doubt Raden had the authority to not collect payment and kick someone out. The manager does have that authority and it's also their responsibility to protect staff. Personally, I think it was good that "older gentleman" received that reaction from Raden. There are some things one just shouldn't say. He probably got away with saying it so many times before. He probably got really flustered and didn't know how to react, so he left as suggested. I hope he reflected on his words and actions. Also, I don't think he would have hit Raden. Even if he only got a slap on the wrist legally, he would have died a social death. Imagine carrying the reputation of "man who hits girls when angry". There is no way he doesn't get ostracized from society. Now, obviously, people who are extremely angry don't really think about consequences, so it's good that the man thought better of it and left. Anyways, long story short, Raden is based.

They say the customer is always right... In matters of taste. She did the right thing, the service industry is poisoned by this idea to never offend customers at the expense of the workers.

she got trouble for defending her friend and stopping racist guy? that restaurant owner is also a wimp huh?

Me thinking Raden is so cool after she spoke up for her friend, then me thinking Raden is so cute after she said she broke a glass right after, but for real though, she's awesome for speaking up

Japan treats the customer as a god so you're basically supposed to let them walk all over you. Raden is super based for standing up like that.

Raden is so awesome

It takes a lot of courage to do that in most situations, I can't imagine how much harder it would be in a customer service job in japan, of all places Good on her

Man Raden is a real one for defending her friend and chewing that guy out and telling him to get lost. Absolutely the type of person you want to have your back.

It just goes to show that racism is not isolated to one specific race or aimed solely at one specific race either. Racism exists everywhere around the world unfortunately. What's surprising about Raden's story is that it took place in a Japanese restaurant where she was helping out. Typically the Japanese don't speak up when others do something that's embarrassing or offensive. The fact that Raden went against the say nothing attitude of the Japanese culture says a lot about her character as a person. Raden has nothing to regret about standing up for her exchange student friend at the time. It was totally the right thing to do even if it went against both Japanese cultural norms and the restaurant's policy of the customer always being right. In both cases in this situation this specific customer was dead wrong being racist.

That's so freaking cool of Raden to do Thanks for the subs!

She stand up for her friend, just proves that she is a good person and has that shounen manga protagonist vibes 😊

Raden is so based, she's too cool. She seems like she'd be someone who you would want to go out drinking with

Oh man I fucking love Raden

Most times costumers isn't always right. I learned that while working in retail. Some of them are just rude.

Bro is there even a limit to this woman's awesomeness. She's literally the best kind of person, mind-numbingly sweet when all's fine and dandy but absolutely ride and die warrior when one needs to be

She shouldn't have gotten in trouble and makes me sad that she said it was a young folish thing to do. Clients should be respectful towards staff, if they are not, staff should not have the obligation to deal with them, they can go be rude anywhere else. The "do not disturb the peace" is very japanese and the "client is always right" very united states typical and they are both bad philosofies regarding these issues in my opinion. Respect should be mutual and if you are not respectfull you do not deserve to have access to any service.

HUGE RESPECT!!!! As an immigrant that's studying in another country (not Japan, in my case it's Spain), this felt personal. I know how hard it is in Japan to stand up to costumers, and i'm glad she did

I wouldn't have done that myself especially the younger me so it's amazing knowing about a Japanese person arguing with a customer.

No store needs a customer like that, so she technically wasn't arguing with a customer. And if he did happen to hit her, he could be arrested for assault and battery. I hope that is how things work in Japan.

she's so real for this

・ROGER ・SHANKS ・ACE ・LUFFY ・RADEN ← NEW!!

Raden’s the coolest! She’s awesome and a dropped glass doesn’t change that lol thanks for the translation!

Raden's a real one. The coolest vtuber art connoisseur! _Salute_ o7

She a real one for that.

Based Oden-chan.

Oh Was This The Incident That Got Her First White Hair Strands From JK

Raden is amazing for defending her friend like that, I really respect her

That was nice of Raden. I Respect that, she did it right ✨ cool I hope that friend be fellow holo fan too right now, have a good day.

This point here 3:50 vs the grin right after 3:07... Yup! She's proud of it and she'd do it again

Based Raden

Holy shit that model is amazing

Man, Raden's so friggin' cool.

I wonder if her friend was grateful or even more embarrassed by the drama

Based Raden.

Based af... except for the glass part xd

I won't be that polite to the man if I were Raden. She is cool

Cool Raden

Man i freking love this woman

Mad respect

Based as usual

Queen.

that's brave of her

101 woking in the service industry, even your manager gonna get whoop at times...

Awesome Friend Raden

Raden chan kawaii

holy hell she's based

Raden being an absolute gigachad, big respect

Thank you for being the one to push me towards Raden. It's been a wonderful time.

Hell yeah 👍

Honestly Raden's reaction to stick up for her friend is a very valid response to racism anywhere else in the world.. The fact that she got chewed out for it by her boss, and the fact that she expected to get slapped by the customer is insane to me. Racism is normalized, but speaking against your elders in Japan, "AWW HELL NAW"...jfc man

Damn. Ok. Raden got my respect. In the US, that dude would've demanded to see the manager instead of going home quietly. She was lucky.

Big respect for Raden

Raden just went up in favorite status for me. What a great gal. Sucks she got into trouble for that but not surprising given Japans societal rules.

She didn't do anything wrong. You can't slavishly follow policy when a situation demands a human response.

Raden is so real for that.

She got in trouble for standing up against racism for her friend and breaking a glass in a restaurant which is something that happens nearly everyday. Sounds like the standards are too high.

raden cool!

BASED

Based

People need to realize that when people we care about are in trouble, we're GOING to defend them. That policy the restaurant had was stupid. what, did they expect the workers to be doormats, and get walked all over?

If an American says that to me. I'll just reply "You're literally a colony that separate itself on a stolen land"

Managers getting mad at their staff for doing this is what enables these trash customers to Karen wherever they feel like.

welp, i think i found a new jp oshi

Any company that would get mad/scold you for defending a coworker from that kind of harassment isn't a place that is worth working for.

She sounds so much like FBK, it's insane LOL

Could this lady get any more based

Based.

what a god

Raden is so based :o

There's being polite and extremely patient with difficult customer - and then there's dealing with blatant assholes. This was definitely the latter. Even in the cultural context (Japan has a strong xenophobic streak overall) that was way over the line.

Sounds like she stopped smoking 🚬 I like it

Honestly, the restaurant owner should've solved this. Not biting back with his 'customs' at someone who did his job. Maybe it's because he wasn't motivated enough to help a foreign staff, but that's just speculation.

Raden story’s pretty good, it seems better then Terroriser story about when he worked at Subway, and the Customer wanted him to clean the vege knife. 😂😂😂

RRRRRRRAAADEN CLIP!! I SUB

The dude left because he got a 2 for 1 deal of getting to be xenophobic and get a free meal.

And of course the manager got mad at her. That’s one of the things I hate about Japanese culture: You are expected to take abuse and not say anything, and if you do you are often made an example. Japan is a beautiful place with very nice people, but the work culture is horrid.

I really can imagine her yelling at a rude customer with cigarette in her mouth xD

Based❤

based