We love to hear this! If you have any questions or need help you can reach support at 1-855-700-6000 squ.re/contactsqsupport. We appreciate your support!

😂😂😂 I hope he sees this!

@@rachelelizabeth6824 me too! Lol

Epic😂

​@@square😂😂

In the square pont of sale app.

If you continue to have connection issues with your reader please reach out to Customer Support at 1-855-700-6000 squ.re/contactsqsupport so we can assist!

We are so happy you are interested in Square but our system is not available in the Philippines. Card payment acceptance with the Square app is currently available in the US, Canada, Australia, Japan, the United Kingdom, the Republic of Ireland, France, and Spain. We currently don’t support payment card processing outside of these countries.

​@@square😂

You can purchase all our hardware through our shop page, squareup.com/shop. If you have any questions let us know 1-855-700-6000 squ.re/contactsqsupport. We are happy to help!

Thank you for letting us know about your Square reader. We would be more than happy to look into this with you. When you have a moment, please contact us here: squareup.com/help.

Our team may be able to help shine a light here - please get in touch when you have a moment so we can dig in: squ.re/contactsqsupport.

If you are a US based seller when you activate your Square account for the first time you do get a free Magstripe reader. With those readers you can still swipe cards with no chips. We do offer manual card entry as well. If you have any further questions about card processing feel free to reach out support at 1-855-700-6000 squ.re/contactsqsupport.

Can multiple devices be connected at same time?

Great question! At this time, the Square Contactless and Chip Reader can be paired with one device at a time, via Bluetooth. You can learn more about the Square Contactless and Chip Reader here: squ.re/3PKKQPe

Thank you for your feedback. We will pass it along to our product team for their visibility and consideration.

Also an Android user, purchased Square's contactless chip reader - lost many sales at busy event.

I had the same issue, once I watch a video, how to connect a squire reader to smart device, it was so easy.

I can't believe I wasted money on this. You get a pretty generous percentage of sales, make it more compatible with Android. It never wants to connect. Completely useless

You have to do it through the app. Worked for me but i had a few trial errors lol

Hold the power button down until it shows orange lights, it might take more than 3 seconds

We are sorry you are having issues with your reader. Let's try the following troubleshooting steps if you are still having issues please reach out to support at squ.re/contactsqsupport. 1. Make sure the app and device are up to date 2. Delete and reinstall app 3. Turn on Bluetooth from your device’s settings. For iOS devices, this can be found in Settings → Bluetooth. Try turning Bluetooth off and back on. 4. Your Square Reader must be within 10 feet of your device. The Bluetooth connection may be out of range and could disconnect. 5. Check that your Square Reader has an adequate battery. Low battery may increase disconnections between your device and Square Reader. Press the button on your Square Reader once to see the battery level. If you see a blinking red light, that means your reader battery is low and should be charged immediately. If your reader is in a dock, make sure your reader is being charged. 6. Restart your phone, tablet, or other electronic device. You can also first try briefly putting your device into Airplane mode. 7. Reset your Square Reader. Hold down the power button for approximately 20 seconds. The lights on your Square Reader will flash orange, then red, and then they will stop flashing. Do not let go of the power button until after the red lights have stopped flashing. 8. Bluetooth will automatically turn off when your Square Reader is in a dock connected to a Square Stand by USB cable. Disconnect the USB cable from the Stand or dock and then attempt to pair. 9. Move your Square Reader away from sources of Bluetooth interference such as microwave ovens, cordless phones, fluorescent lights, or using your reader on a metal table. 10. Clear your Bluetooth cache if you have an Android device. 11. See Apple’s article on Bluetooth interference for additional information, support.apple.com/en-us/HT201542.

We are sorry you are having issues tapping your card. When you have a moment please contact support at 1-855-700-6000, squ.re/contactsqsupport, so we can look into this for you.

We're more than happy to assist. At your earliest convenience, please reach out. We're happy to walk through this function with you step by step.

Reader requests "Hold credit card to back of phone" HELP. Not working! Why is this not functioning as designed... "contactless" numerous, tireless, tedious attempts to hold customer's credit card against the back of my android become an exercise in futility. Please help.

Sorry to hear that you're having some difficulty. We'd like to get some more details from you. For security purposes, please reach out to our support when you have the chance, so we can gather some information and take a look at this together: squ.re/2LW3Gz3.

Thank you for your feedback and for bringing this matter to our attention. We appreciate your input, and we're committed to improving the user experience for all our sellers, including new Square Reader users.

We had a Square account months before getting the reader. We used to use our phone to tap and receive payments and recently bought the terminal... So we had the account before the reader

Hello, Stephanie. We're here to help you with any assistance you need, whether it's deleting your Square account or any other query you may have. Please reach out to us directly here: squ.re/378zIpB.

We want to make sure your reader is able to work! When you have a moment reach out to support at 1-855-700-6000 squ.re/contactsqsupport so we can investigate this further.

Worked on my Samsung ultra fine Friday Sunday could only do tap to pay on my phone no matter what I did in aetting

We are sorry you had issues with your payments, and could only use tap. We would like to investigate this further. When you have a moment please reach out to support, squ.re/contactsqsupport.

We are sorry to hear the reader is not working out for you. Feel free to reach out to support at 1-855-700-6000 squ.re/contactsqsupport so we can assist and help you return the item.

​@@squarereader will not take card chip. Your customer service pretty much sucks. What happened to customer service at your company. Modern computer age or not customer service is essential. To bad you fail to subscribe to common sense and courtesy. Either you want less customers or your just plain cocky and forgetful of how you got successful. Anyone out there know a good c card company?

Also, don't tell me your sorry and give me another number with robots and no people to serve the customer.

@@dr.jeffmoore2149you sound like a crying little girl