“It’s not assigned seating” “It is though” This whole interaction in a nutshell

Adult temper tantrums are one of the most pathetic things in existence.

"can I get a drink?" he sounded like a toddler asking to get ice cream after behaving like a brat the entire time in Walmart

"Okay everyone, enjoy your movie" he was the hero all along, he was the pre-movie. He was the the entertainment before the entertainment, we were all blind to this mans heroic actions and we are all in his debt

"excuse me sir, i think you're in the wrong seat. can you move over one?" "oh shit my bad" and this video would never have happened

“Sir, could you please move one seat to your left” “Ok” *Secret Ending Achieved*

“can i get a drink” sir you’ve had enough 😭😭 also the popcorn munching from the crowd is hilarious

that woman is probably the sweetest and most patient employee I had seen in a while. she's like a kindergarten teacher trying to calm a child with a tantrum

Man that woman was even saying, "I appreciate this" and "I apologize for that" like she was actually speaking to a polite customer instead of a drunk crazy old man

The fact he doesn't even recognize he should be embarrassed is insane.

The giggle from the crowd as he asks for a drink like a child is golden.

"goodbye everyone, enjoy your movie," i love that he essentially built a little community by being a public nuisance.

That lady’s a de-escalation legend, give her a raise.

"Are you gonna listen?" She pulled out the adult-talking-to-a-child voice, and rightfully so

My grandfather who is full of wisdom once told me that because people grow tall, doesn't mean they've grown up.

I absolutely love when a totally unrelated third party chimes in when this crap happens. "Dude just go to your seat." guy always gets a good chuckle out of me.

The fucking giggles in the crowd when he asked for a drink killed me.

As someone who used to work in retail, there are actually worse people than this guy. He is like a level 1 boss battle you face on the first day of work. It gets worse

Man, Santa's really fallen on hard times ever since Amazon put him out of business.

"I still think I'm in the right." "Yeah." 'Yes sir, you're right and amazing and we're all dumb peasants. Whatever gets you out that door quicker.'

This guy: *throws a tantrum over a seat* Also this guy: "I still think I'm being the bigger person here."

“can I get a drink” had me rolling, Jesus Christ this guy is insane

The camera on this video is great, the picture is perfect, and much clearer than usual.

Both workers deserve a raise. They were so patient and kind.

“The last time I come to this thEE-A-tOr” We’re all gonna miss him 😢

As someone who works at a movie theater, this happens more than you'd expect. People are very, very entitled.

I worked at a movie theater for just over 4 years, and I am so glad I never had an experience even close to this bad.

7:18 SHEEEEEEESH also “goodbye everyone, enjoy your movie” is the exit of the century

"Ok everyone, enjoy your movie." Dude had his whole protagonist moment right then and there lmao

I’m amazed at her patience. For as disrespectful as that guy was was to her, she didn’t even so much as raise her voice. Not only that she somehow managed to get that guy to leave of his own accord, no police or security required. Absolute masterclass in situation defusal.

6:00 This man made a whole theater chuckle while making as ass out of himself. Ffs this is comedy gold.

"Then I won't come back, ever. And I'll make sure other people know about this" This is one of the funniest things to me, because they like to pretend they matter and that people will care.

The worst part about these people is that they DO get "their" refunds and they DO get "their" drinks. They get better treatment than actually good people just so we can be done with 'em and get rid of 'em.

As a food service manager, my favorite thing in the world is "I'm never coming back here again" or some variant of that and hitting them with the "Thank you, you've caused enough problems this one time." It's beautiful. They just shut down, they think their $15 pays my entire paycheck.

My theory is that this guy is a fucking genius he entered the theatre without a drink and left with one , truly a mastermind .

If he wasn’t in someone’s seat and the theatre is essentially empty, the staff are on a power trip, even though the guy in orange is a weenie

Dude is clearly wasted. I used to be an alcoholic and I (regrettably) acted exactly like this. It cost me my family, my job, and my 30’s.

Okay so real question: why do so many people, especially old people say they're never gonna come back as if that's gonna affect that employee? If you're doing something you're not supposed to then people aren't going to feel bad. I genuinely don't understand why people like to use that as an argument

"SOME OTHER PEOPLE CANT HANDLE IT, EVERYBODY GETS UPSET, YOU RUINED IT FOR ME" -the sole person upset in a theater, about to get arrested for a chair, after trying to ruin the movie for everyone else

Highest respect to all employees that deal with this and remain chill. I could never keep such a high valuable poker face

This meltdown was probably more entertaining than the movie!

Always gotta love the "I'm never comin back, and i'm tellin everyone about this!" arguement. Cuz normally if you use that excuse, the results can only be better once you never come back.

The dude literally threatened them by saying he's never coming back☠️🤣

My theater doesn't do assigned seats, but it isn't an issue if you get there early enough or wait till the movie you wanna see has been out for awhile.

"I want more than just a refund" "Okay" "Can I get a drink?" That was perfect lmao

I once accidentally showed up way too early to meet my friends for lunch at a restaurant by our mall, so I decided to see a movie to pass the time. It was early afternoon on a Tuesday, so I was the only person seeing the movie, some horror movie. I'm sitting there chilling, I have the whole theater to myself and somehow I still managed to locate and sit in the seat I MYSELF HAD CHOSEN when buying my ticket - this asshole CHOSE his seat, if this was an AMC. I was about an hour into the movie when a strange man walked right into the empty theater and sat down directly beside me. It was dark and I was alone and I started feeling scared, so I went to find an employee and explained that the man hadn't done anything wrong, it was just really WEIRD that he'd walked into an empty theater showing a movie that had started an hour ago and sat down right next to the ONE other person sitting alone in a huge, empty theater. The employee went to speak to him, he hadn't even bought a ticket, but when the employee said they needed to call mall security he absolutely lost his shit and started screaming and flailing, and they called the cops who found zip ties and a screwdriver in his pockets before taking my statement. Those theater employees definitely saved my life, I hope this asshole loses his job and everything else he loves. It's the only way entitled people will learn.

The girl worker knows what she is doing. She came in and when the guy was asking please she goes were not doing this, you need to leave now. She didn't say she'd get him a drink she said they'd take care of him out in the lobby. And I'm sure the cops would be in the lobby shortly thereafter. She may even have got him a drink to stall for the cops to arrive. And I'm fairly certain that guy escaped from a mental institution for the criminally insane.

“Maybe I wanna leave in handcuffs” If I were there, I would have to fight to resist saying “we can arrange that sir”

It amazes me how people like him survived for so long in society. The arrogance and blatant disregard for everyone else is irritating. I can't believe everyone had that much patience for that person, I surely wouldn't have.

This man sounds 50 and he has the mentality of a 5 year old. How embrassing holy shit.

This is so strange to me. Where I’m from, you don’t get assigned seats for movie theaters. Where I’m from you buy a ticket, walk into the theater room, and you pick your own spot. For movies that have been out for a while there’s at most 10 people for 100 chairs For a brand new, really popular movie on the first couple of days is about 50 people to 100 chairs. That’s as crowded as it gets.

I love how it was too much of a bother for him to shift one seat to the left, but it wasn't too much of a bother to argue for ten minutes, then get up, grab his stuff, and leave the theater

"This is what happens when an unstoppable object meets an immovable sack of rejection and failure." -Charles White, 2022

Grown men acting like a child is the funniest shit ever. Dude started pronouncing to a different level to get a "high ground" on this man

as someone who works in retail, Walmart in particular, we are told that no matter what to just stay calm, as if we break and talk back, then you can get in trouble, it’s difficult

This is actually the theaters fault. Why the hell do we have assigned seating now? My whole entire life was first come first serve with seating!

“It’s not assigned seating” absolutely everyone saying “it literally is”

3:44 "because SOME OTHER people can't sit one seat off. ONE SEAT OFF" I love how he complains that other people couldn't do exactly what he was asked to do, and then repeats himself to emphasize how trivial of a problem it is. Like buddy...you're not helping yourself here.

Him whipping out the ol' trench coat is by far the most rewatched part of the video. XD. I'm proud of you guys.

A fund fact is that in quite a few states, being a nuisance is a second degree misdemeanor and you can actually go to jail for it

Thought someone was gonna tell him "Just shut up and sit down already!"

Coming from a “theatre” manager, this has happened so many damn times!!! My theatre actually had 2 grown men fight & swear over seat during Finding Dory! We had to call the police. SMH.

The way she said 'i appreciate that' when he said hes going to blast this She is //DONE// with arguing with this terribly tall bald toddler. Commend her for her for staying so calm in such a ridiculous situation, he was probably just baiting and looking for a fight 🙄💀

That usher is so calm, have seen plenty of these where the service person understandably gets flustered and raises themselves to the customers level. This guy was so professional throughout, I hope he got a promotion.

A hilarious pre-show skit. Kudos to these calm jedi masters dealing with this huge baby. you can hear the other patrons chuckling at his comments of "I'll be the bigger man" stuff.

"I still think I'm being the bigger person here" I fucking swear there should've been a laugh track put over that

Very well done on the part of the staff here. I've had to work in de-escalation a lot in my job, and the way that they were able to remain calmer than the person they're talking to and explain to him what he needed to do was legendary and a great example of how to deal with a situation like this. It's not rude or mean, but still firm and honest. He was being a disruption, and they were more than happy to let him watch the movie if he would cooperate, and when he wouldn't they made it clear that he wasn't going to be allowed to ruin the experience for everyone else. Also her trying to get him to leave the theater first and foremost before negotiating anything is the correct course of action for sure. If I were ever in a hostage situation I'd want these two running negotiations lmfao

the fact that you are so funny and can keep a straight face while saying stuff just makes it even funnier

I don’t know why but I’ve always had a worrying feeling about something like this happening in a theater..mostly because I’m worried I can’t enjoy my movie.

It's so easy to tell when a person has never taken a punch to the face for their behaviour.

Bless the woman just doing her job and trying to get him out of the theatre. She is the angel of the story

It's like going to a restaurant, paying for food, and eating off the plate of the table next to him. "I have a right to eat food!" "Yes, that you paid for." "I'm not even hungry anymore because of your sillyass rules."

I literally work in a theater and this scenario is a pretty common occurrence. The sheer amount of people who cant comprehend how reserved seats/ assigned seating works is baffling

i could not imagine having the maturity to deal with this. i commend these poor workers for dealing with him so well.

I love the giggling when he says "I still think I'm being the bigger person here" 😂

Be nice to movie theater employees. We are underpaid, we are mistreated, we don’t set the prices, we don’t set the rules, and we don’t even get benefits besides free tickets. And most of our employees are teenagers or part time employees who work a second full time job. I’ve worked food industry, retail, and movie theater industry, and the worst people are movie theater customers. I’ve been spit on by a customer for having Pepsi products not coke, I’ve been shoved down by a customer when asking him to leave after he snuck into a theater, we’ve had a lady call an employee the N-word because we were sold out for the new Top Gun, I’ve been called a Nazi because I asked to see someone’s ticket because they were sitting in someone else’s seat, someone every few weeks purposely overflows the sinks/toilets just cause, I clean shit out of the urinals way more than the average person should have to in their lifetime, had customers harass employees on their way into work because we are busy and they don’t want to have to wait in line, the average general manager turnover is around 1 1/2 years because the pay and benefits are so little and can get paid more working as a Target employee. It’s crazy that people think incidents like this happen rarely at theaters, because customers see a movie once every month maybe longer, but the situation in this video happens at my theater atleast once every few weeks and can happen almost daily during peak seasons like around Christmas. If you’re a movie theater employee I’d love to read your experiences below so everyone can see the shit we go through.

This man absolutely left the theaters and bragged to his mom that he got a free drink from the theaters.

The funny part is how he brings up the fact that "it's only one seat away" in his own retort argument. It's what people are telling him. Self awareness has hit an all time low.

Here’s an anecdote that has nothing to do with this situation: When my aunt and grandmother took me and my brother to see Jurassic World: Dominion, we were the only people in the theater. And I mean we were the ONLY people in the theater. It was great. It meant that my brother and I got to sit where ever we wanted and put our feet up on the seats in fronts of us consequence free. Best movie theater experience of my life. It felt like we rented it out for just the four of us.

Dude, I've been binging your videos. I love you metaphors

As someone who works in a cinema, this happens constantly. People who come in just seem to get annoyed at the most trivial stuff and like to take it out on the staff. We have had so many members of staff in tears because of entitled customers feeling the need to shout at workers over something as trivial as not sitting in the right seat. It’s ridiculously common.

Theater worker: Hey man can you please move one seat to the left? Man: *Are you asking for death?*

"Vigilante swamp ass monster" 🤣💀👻

If I ever have a customer tell me they'll never be back, it's the biggest breath of fresh air I could get from them.

Can we just appreciate the guy filming is wearing socks in crocks, peak confidence right there.

The lady was like a kindergarten teacher when a kid takes a crayon from another kid

I am an usher at a cinema but I haven’t had this yet but probably will eventually so this has made me real excited for that 😂

I listen to all your videos at work and then when I get home I rewatch them and actually see the video so I can enjoy Charlie twice as much. 😅

The only thing that saved me while doing customer service was compassion. "This man is clearly hurting way more than me, I'm not making it worse."

7:30 "I still think I'm being the bigger person here" oh believe me, you are the biggest person in that room

He's the kind of guy to book his seat right next to yours when he sees the entire theater seating map is empty on the booking website.

I think the the employees were respectful and kept their cool and did a great job at trying to stop the situation from escalating - they resolved it without the cops which is a major plus! These videos always bring me down a bit and I wanted to explain why for my own mental benefit. (I only realized this is a months old video after writing everything lol) I've worked in customer service for 20 years (finally getting out of it) and as many of the commenters mentioned, it wasn't even that bad. There's a few ways to handle a situation like this without losing your head. Some people are naturally good at keeping cool. Some people just sorta tune out their emotions - put on a hard mask to do their work with a smile. I can say that trying to not be yourself in this kind of work will eat you from the inside out. My advice to anyone trying to work in customer service is to have empathy for everyone you interact with - without exception. This isn't to say you should allow people to do bad things but these situations are often (not always) born from a person's self-image being threatened by strangers in a place they assumed was safe. This is not an easy thing to do. Some people try to imagine a relatable backstory that brought this person to this point. Others imagine themselves in the same spot. I don't know if the employee tried to talk to guy first or if he was just told, 'You have to move,' the interaction seemed informal and cold. It is technically respectful to say 'Sorry' and 'Sir' but it comes off impersonal - people react negatively when challenged in this way. I would of introduced myself, my position in the theater (Especially as a part-timer, "I'm a 20 hour part time worker" ), asked for his name, and explained the situation. Then I would have asked him for a favour - if he protested, I'd try a different way, even offer him a drink/snack from the concession. That could fail - and it does- but most of the time, it works and usually makes their day better. Yes, he was in the wrong. Yes he was being insufferable and rude and disrespectful to others. Just because he was does not give me justification to do the same to him. At the end of the day, I would rather someone do something kind for this person to resolve the situation quickly so everyone could have a great day than have it escalate and potentially ruin everyone in the theater's time. I don't know what is going on in his life - might be nothing - but I would rather not contribute to it being worse.

"I still think I'm being the bigger person here" I'll have to agree with this statement, he definitely is the biggest person in that theater

This guy travels all around the world in one night just to give everyone presents and you have the gall to make fun of him???

This channel is complete gold. One of the best I’ve found.

2:07 “it doesn’t matter where you sit” then why is he so adamant about staying where he’s sitting? “this isn’t assigned seating” yes, it is, it’s whatever your ticket says

That woman was great. De-escalated, offered things and made it seem like he was in control. That’s a great way to handle these type of people for the greater good of everyone else. If she was rude or condescending, he would have another tantrum

“It’s not assigned seating” > Has an assigned seat

Ill never forget when i was 15 and worked at a movie theater, inside the theater i was cleaning a drunk guy was getting arrested screaming about how all he wanted was his sandwich. And tbh they shouldve just let the man have his sandwich 😔

I worked in a movie theater in high school, way before pre-selecting your seat was even a vague concept. Nothing like being a teenager trying to ask grown men (it was ALWAYS the men in the group who got pissy) to scoot over a seat or two to make room for others in a sold-out show. Yeah, no one likes to sit that close to strangers, but bugging out on a kid makes you an a-hole.