Why Airline Perks Are So Disappointing | CNBC Marathon
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День томуCNBC Marathon explores the business of airline amenities and how airlines are working to improve them.
Over the past couple of years, airlines and credit card companies like American, United, Chase and Capital One are investing millions into expanding their airport lounge networks for customers. However, lounges have become so popular that some face overcrowding, and companies like Delta are making it harder to get airline status.
Airlines have been spending big to add more space and comfort to seats on board planes. According to AeroDynamic advisory, airplane seats were a $2.6 billion dollar market globally in 2022, almost half of $6.2 aircraft interiors market. U.S. airlines like American, Delta and United have been adding more premium seats to their fleets. Delta estimates its premium revenue will be 35% of total revenue this year compared to 24% in 2014.
Food service on domestic airlines has drastically changed in recent years. Nearly 3 million passengers fly every day in the U.S. Post pandemic, airlines have seen an increase in passengers buying up to premium seats - putting pressure on airlines to offer better food options and more of them.
Airplane Wi-Fi has been around for decades but its reliability and speeds can vary widely depending on the airline, the route and the type and age of the aircraft. American Airlines, United and other U.S. airlines have been updating their fleets to provide better Wi-Fi. Delta has spent over $1 billion retrofitting its planes to bring free wifi to its customers.
Chapters:
00:00 Introduction
00:46 Why It's Becoming Harder To Get Into Airport Lounges (Published October 2023)
11:10 Why Airplane Seats Are Getting Big And Fancier Again (Published August 2023)
24:24 How American Airlines Makes 15,000 Meals A Day (Published September 2023)
32:48 Why Wi-Fi On Airplanes Is So Bad (Published July 2023)
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Why Airline Perks Are So Disappointing | CNBC Marathon
@michaelmendez5860 Місяць тому
It's not that the demand for premium seats has increased, it's that economy seat spacing and quality has decreased so much over the years that now "premium" seats are really just what regular economy used to be.
@aldwinlagura6795 Місяць тому
Uuuuuuuuuu
@panama_juan Місяць тому
And that is somewhat due to keeping flights affordable from increasing demand. Not that airlines have my sympathy if they're banking billions in profit every year at our expense. But I understand how hard scaling air travel is when people expect cheap, on-time, good customer service, safety etc. Demand for all seats/travel has increased exponentially. That's why you're seeing more close calls with air traffic disasters. You can't simply scale the airline industry like many other industries that don't have as much at stake.
@thihal123 7 днів тому
Exactly. They keep lowering the bar of standard and increasing the cost which means they’re retiring to push people to pay for more while being increasingly less. Capitalism sucks. This Is the kind of world we want to live in? No.
@panama_juan 7 днів тому
@@thihal123 What some call end stage capitalism. Most goods and services monopolized by big corporations and we will own nothing and like it according to some globalists. I don't like it either. It's the exact opposite of free market capitalism.
@panama_juan 6 днів тому
@@thihal123 Unfortunately the extreme on the other end of the political spectrum is even worse. A centralized economy just doesn't work. It's been tried and tried again. Communism goes against human nature. A more heavily regulated capitalism might work, but infinite economic growth is impossible in a world with finite resources. We're reaching the limits of capitalism's utility I believe. It was a great equalizer for decades but now it's shifting towards more inequality. Just my opinion.
@Dangic23 2 місяці тому
Premium economy is what a normal seat was before the airlines went rogue
@PlanespotterJourdan Місяць тому
Good point
@briangasser973 Місяць тому
The price of premium economy is still cheaper than what economy cost decades ago. The majority of the public would prefer to save a buck.
@Dangic23 Місяць тому
@@briangasser973 The point is that there was only business, 1st, class, and then the rest. Airlines became “creative” after 9-11 and made up a lot of “charges” for things that were already basic and included.
@briangasser973 Місяць тому
@Dangic23 I got your point. But the business model from the 1980s to early 2000s was unsustainable. All the legacy carriers could not cover their cost and went through bankruptcy court. Today, legacy airlines have the profits to invest in new aircraft, tech, safety, and provide employees a stable job.
@Dangic23 Місяць тому
@@briangasser973 Nope. After 9-11, the Government allowed airlines to temporarily implement a-la-cart charges in order to recover from the economic downturn caused by the attacks. The Airlines eventually recovered, but the temporary charges never went away and instead became permanent and multiplied to many other things not needing to be charged for. It got to the point now where our US domestic airlines are discussing the possibility of adding a standing in the aisle option. This is just out of control
@drury2d8 2 місяці тому
I pack my own food and book the cheapest ticket in advance....the airlines hate me
@mipmipmipmipmip Місяць тому
They hate me more: I can flap my arms really fast and trained with pigeons to learn to navigate.
@DSHarrisFLA1 Місяць тому
They don't care about you and the same sentiments should be paid right on back.
@dannydaw59 Місяць тому
Can you get a sandwich past the tsa checkpoint?
@drury2d8 Місяць тому
@@dannydaw59 Any non-oily or non-messy food with a non-refrigerated shelf life of a day will be fine. Cookies/granola bars are fine too.
@RealSerie26 Місяць тому
Sooo, they let food through but not water?
@dukhi_aatma372 2 місяці тому
I like these CNBC documentaries.
@user-fp8hq3bx1b 2 місяці тому
Airlines shouldn’t hedge their bets on credit card holders and isolate loyal business travelers because it will backfire as soon as this next recession hits. My United Club membership just expired this month and there’s no way I’m gonna re-up. I won’t continue to pay $650/year for their dumpster food and congestion. As a business traveler, the whole point of an airport lounge for me is to get away from the crowds and noise, relax, and maybe take a dump in the nicer bathrooms. Nowadays, airport lounges seem more like refugee boats.
@JA-tr9ze Місяць тому
They are hedging big time. Delta Amex partnership was 6 billion to Delta a year in redemption alone. There goal is to bring that to 10 million.
@briangasser973 Місяць тому
It's tough to complain about the $695 fee when lounges are still packed. You may not find value, but a lot of others do.
@JA-tr9ze Місяць тому
@@briangasser973That may be true but just on perks alone I’m making out by about 1200 a month. From free streaming to Walmart plus etc. The card pays for itself very easily.
@ferbie234 Місяць тому
Nobody goes there anymore ... Its too crowded Yogi Berra
@_w_w_ 17 днів тому
Same.... I was Delta Diamond for years and no more. I don't understand why Delta gave everything away to credit card holders that rarely fly Delta. Of my short 30min to 60min connection times, I could hardly get into Sky Club. Now I use other airlines that give me best value and schedule alignment, and Delta lost a lot of revenue from me. Depending on your travel habits, that $695 a year fee could cover a bit of food and drink at the airport vendors, probably for the whole year.
@Reezy884 2 місяці тому
That standing seat idea is absolutely laughably ridiculous 😂😂they tryna cram as many people into an airplane as possible like it’s a NY subway
@peterparker2068 2 місяці тому
If flights aren't that long it's probably like standing in NY subway. Maybe you might be surprise what people might do to save a couple of bucks.
@RedShipsofSpainAgain 2 місяці тому
Can i just ask: why worry about airport lounges at all? Aren’t you just trying to get to your destination? Even on a 3 hour layover, I just plug my phone or laptop into electricity, put in some earbuds, and read a book, or listen to music while waiting for next flight. I'd NEVER spend that kind of money to enter an overcrowded, overpriced lounge. It's not like you're spending days in the airport. It's literally just a few hours, tops. Just sit in the terminal and read and relax for $0.
@mariusvanc 2 місяці тому
The lounges didn't used to be overcrowded, it's just that everyone and their dog started to qualify or purchased the option. They used to be quiet, comfy places to relax, nap, grab a snack/drink, read, etc.
@yo2trader539 2 місяці тому
I think it depends on your schedule. On my business trips to Singapore, I used to enjoy taking showers and changing out of my business attire before a long night-flight. I would check out of the hotel in the morning, do my meetings, and then arrive at the airport in the evening. I often saw people eating, drinking, or enjoying their time in the lounge. But I only wanted to get comfortable so I can sleep better on the plane. One time I was so exhausted, I fell asleep before take off and woke up when the plane landed.
@ricardoxelmundo5330 Місяць тому
i like to eat and drink new things, and not pay for it. Hello lounges. A 3 hour layover sucks without them. Even junk lounges like SVQ, BER, & LSC atleast have drinks and something to munch on, along with better seats.
@RedShipsofSpainAgain Місяць тому
@@ricardoxelmundo5330 if you think you're not paying for it, I feel sorry for you. You definitely pay for it in other ways
@yinhuili Місяць тому
@ricardoxelmundo5330 you are paying for it. It is part of your card annual fee.
@Jane306 Місяць тому
The announcement for standing seat would probably be: "super broke, boarding now, i repeat, super broke, boarding now" 😂
@snorttroll4379 Місяць тому
I would do that
@navsofour2892 Місяць тому
it would still cost you 400 bucks unless you perk to basic economy.
@truneilson 2 місяці тому
The economy airlines have shrunk their seats to the point they have to leave the back 2 rows empty (12 seats).... due to weight. Hear me out, what if they made the seats bigger again and just left out those 12 seats, automatically reducing the weight of the plane?
@warrenmills7935 2 місяці тому
The Business/First perk experience is far from what the rwtnof the world receives. Unlike the rest of the world in the US you don't get access on a business class ticket to lounges unless you are going international.
@jbranche8024 2 місяці тому
Was on 1 hour flight from BKK to CNX in Thailand recently and they served a hot meal. The US is a joke. So far behind in so many ways. Oh, the emergency evacuation of the plane within 90 seconds is flawed. It is done more by computer simulation than the actual demonstration by a diverse group of people.
@Justsomeguyyuyu 2 місяці тому
I really hate all this gamification. Can’t I just give you some money and you give me a ticket?
@Watch-0w1 2 місяці тому
Because selling solutions is theyre business.. Need more leg room, pay up Need water?, pay up
@Justsomeguyyuyu 2 місяці тому
@@Watch-0w1 And that’s fine, what I can’t stand is “well the flight is on a Thursday so I need to put half on the Amex and half on the Visa but I want lounge access so I need to wear red that day…”
@Watch-0w1 2 місяці тому
@@Justsomeguyyuyu compromise like that. Next time they charge u for pillow n blanket
@abdiganiaden 2 місяці тому
@@Justsomeguyyuyu Ok but are they supposed to assume what you want? They can’t sell everyone an entire package for everything so customer asks what’s what
@ivand0007 2 місяці тому
Shut up dude
@joelwright4317 Місяць тому
Seems like a colossal waste of money to pay for the “privilege” of sitting and waiting in a crowded lounge when I can do that for free at the gate.
@seanzheng9577 Місяць тому
Lmfao sounds like you never been to a lounge but ok😂
@Mal1050E Місяць тому
LOL - what about all the free food and drink ? the massages ? the wif ? the spa/showers etc
@_w_w_ 17 днів тому
I've been to many lounges and I rarely, if ever, see people get massages. It's usually treated as a place to sit and get a quick bite to eat.... and maybe a shower if you are to/from international flights. However, I have seen people slamming cocktails and wines at 7am in the morning - this is an exclusively US thing - I think the US has a lot of alcoholics.
@ttjoseph1 2 місяці тому
Most of the lounges I've visited have not been much better than just finding an empty gate waiting area.
@kc5169 Місяць тому
On top of that, they want to charge $70 for entrance to a room that only has chips and crackers
@grantponciano9386 2 місяці тому
I'd gladly give up wifi and lounges for more comfortable seats and leg room on the actual planes.
@delbee718 Місяць тому
Yes, I will give up wifi and lounges to get a Lazy-boy seat. And it reclines so good I don't have to worry hitting someone at the back.
@StealthFB22 Місяць тому
These days, I couldn’t care less about IFE or wifi. I am happy to download my own movies and shows onto my iPad etc. The only thing I would want is a nice seat and a great meal.
@MsRotorwings Місяць тому
Exactly. With a bit of planning you can watch or read what you want on the plane.
@joeyk9578 Місяць тому
Yup. Comfortable seats, legroom, good food.
@jyk000 2 місяці тому
how are you gonna forget about the $200 incidental airline fee credit on the amex plat?
@elbozo5723 2 місяці тому
To be fair the platinum has too many awards to keep track of, but yeah that’s a big deal for travel
@RealSerie26 Місяць тому
Yeah, the way they get around that is by making you pick a single airline. Who uses the same airline always? Typically we go for the cheapest ticket and there goes that credit.
@keeperzero Місяць тому
I remember when they used to hand out those little bags of peanuts. On my last flight I only was handed a single peanut
@kratze1738 Місяць тому
Who's handing out peanuts at this point? I haven't seen a bag of peanuts in years due to so many people being allergic. Almonds seem to be the new nut for airlines.
@relocatetoItaly 17 днів тому
Peanuts are fatal to those allergic to them. They don't give them out anywhere anymore
@onnodecloe3571 2 місяці тому
The branded creditcard have changed the frequent flyer status
@GabbyRose-is4ql 2 місяці тому
I'd gladly give up wifi and lounges for more comfortable seats and space on the actual planes.
@alphadraconis83 Місяць тому
Yeah, definitely agree that lounges no longer feel premium precisely because of overcrowding. Feels like the bar for entry is lowered too much...
@tellyourfriendssportswear 2 місяці тому
The $395-700 price tags are insane.
@ricardoxelmundo5330 Місяць тому
not really, considering they pay you to have them. Wehave several of those, and dont mind the yearly fees of thousands of dollars. Via credits, and perks, we ALWAYS come out ahead!
@_w_w_ 17 днів тому
If you are a frequent flyer, it's actually not a bad idea - you actual save money. For a period of my career, I fly at least one roundtrip a week. I would drop in to have breakfast before my morning flight... and at my connecting airport if applicable. On my return home flight, I would go have a quick bite after landing because I would be too tired to cook. If you add up all this, it's definitely worth it.
@video4newt 2 місяці тому
My condolences to you and your family! Rest in peace Dipper! 😢😢
@kevinaero5586 2 місяці тому
Great video!
@doujinflip 2 місяці тому
Funny how all the talk of America's new "recession" is coinciding with a unabating surge of travel in premium class seats paid through high-AF charge cards.
@ivand0007 2 місяці тому
No one is predicting a recession anymore
@_w_w_ 17 днів тому
Aside from last year's revenge travel, most of my flights aren't close to full.
@maestoso47 2 місяці тому
Lounges aren’t worth it.
@user-fp8hq3bx1b 2 місяці тому
Not anymore. The thrill was gone once I started noticing the massive encroachment fueled by credit card perks. It sucked the relaxation and somewhat exclusivity right out of it.
@kaym7704 Місяць тому
The international ones, I think still do, domestically in the US…not as much anymore.
@JazzyJae88 Місяць тому
The reason we pay for “premium” is because it’s the basic economy we used to pay for years ago. We are simply paying for a rebranded, bare minimum service. At least domestically here in the U.S.
@landocalrisian2014 Місяць тому
And with all these new lovely less dense seats added (many which can't be used for flotation) the airlines to pack these seats in, SHRINK the lavatories at least on US carriers.
@JumboFPS 2 місяці тому
I don’t get it. I just show up to the airport and get on my flight
@Abcdexf 2 місяці тому
I’m for consistency: my lounge is the Burger King in the terminal with a sloppy burger and my seat in economy gets consistently worse every year ✌️
@user-by6ul7di4b Місяць тому
Bangkoks Thai Airways lounge has the most service and concierge service, you can book ladies to accompany you to their private rooms that has a bath and spa if you get what I mean, but you have to pay cash for that service
@halain.6615 4 дні тому
As silly as the wifi and food things might seem at least for me it certainly makes a difference. I live in Hawai'i and typically prefer Hawaiian Airlines...trying to get anywhere near a mainland area is at least 6 hours so I like the comfort and familiarity since I've flown with them since I was a kid. I decided on United for a recent trip in March to cut costs and prevent switching airlines for my connecting flights and goodness there is nothing quite as draining as eating tasteless quinoa and dry chicken in a seat that feels like I'm a packed in rat without having good enough wifi to watch a youtube video to drown out the exhaustion. All I could think at the time was wow, at least Southwest had hot cocoa.
@momo90865 Місяць тому
Dense and informative!
@VelocityZap 2 місяці тому
Reupload?
@gentlepr1616 Місяць тому
They need to make more exclusive lounges
@user-ob1cv9vi4d 12 днів тому
24:30. Man, what did that sprite do???
@christopherhoyt7195 2 місяці тому
Nice credit card infomercial. 💳 I've been in a few lounges when I've been bumped and rebooked. They were ok. but nothing worth high fees and jumping through terms and conditions hoops to experience regularly. What experienced air traveler doesn't know that yes you can show up to the airport 60 minutes prior to take off with bags to check and still make your flight? This 2-3 hours early crap is a ploy to get you to fill the waiting time with airport shopping. There's no lounge quite like an extra hour in your hotel room, or leaving your bags at the desk between check-out and going to the airport. You'll get much more bang for your buck, taking a stroll and picking a restaurant to lounge in downtown.
@RedShipsofSpainAgain 2 місяці тому
This exactly. I don't understand why people are so eager to spend more time at the airport, nor to pay their high prices. An airport meal is literally double that of the same meal outside the airport. Airlines want you spending as much time in the terminal so you'll shop and spend money. I'm not falling for the trap.
@christopherhoyt7195 Місяць тому
@RedShipsofSpainAgain aerospace is inherently expensive, and lots of airlines go under. Hence, they have to resort to gimmicks aside from airfare to be profitable. Many countries subsidize their national airlines, seeing them as a public utility sparing the already weary traveler from having to be pitched credit card offers in flight with insane fees and APRs for "aircrypto." That’s my term for points and miles which all have dictatated non market based values assigned and arbitrarily changed to prevent redemption by most travelers paying their own way. Just buy the cheapest ticket, and your savings compared to airline loyalty will equal the cost of a flight in short order. There's no free lunch in the lounge. You'll be paying interest on that club sandwich for ten years if you're not constantly on "points and payment patrol" 24/7. Cash is King.
@_w_w_ 17 днів тому
You guys clearly probably don't travel enough or have not been to good lounges. For me, I leave my home early so I can get ahead of the crazy morning commute traffic, so I arrive a bit early to the airport. Getting ahead of commute is my main motivation but then the lounge allows me a space to wait.. And some airline lounges are worth spending time in. United's Polaris are great and Delta's new lounges are also very good, especially Tokyo.
@bodyloverz30 Місяць тому
"It really doesn't matter what we serve?" This is the problem with domestic monopolies!
@_w_w_ 17 днів тому
I have been loyal to Delta for decades and maintained top status for many years. The pandemic basically stopped my business travel and I lost my top status. Now I fly with much lower status and notice no difference! In fact, I can now get one of the better economy seats and hold it, instead of getting "upgraded" into a middle seat or other less desirable seats. All the things they talk about are just marketing fluff. Food is still crappy. Economy meal on Asian airlines beat US Domestic First Class meal... The only real area the US airline did better is Internet. Having the ability to check work email and keep up with some work helps me to be less stressed when I land, especially after a long flight.
@oeliamoya9796 Місяць тому
Wi-Fi on airplanes? Just a couple of years ago they said if we didn't turn off our devices the plane would crash 😮
@RealSerie26 Місяць тому
I never listened to that because it’s pure nonsense.
@brianhornak5937 Місяць тому
Especially for a disabled passenger..flying out of Newark and boarding..deboarding in general can be a royal pain ..perks..what perks????
@tootallno Місяць тому
Why do you need to have wifi onboard? Airplanes are the last place where you don't have to be connected. It's liberating.
@AdrianLee Місяць тому
That fresh feeling of liberation usually fades after the 3rd or 4th hour of a transatlantic flight..
@tootallno Місяць тому
@@AdrianLee Bring a book. Download some educational stuff about the place you are going to. You do not have to be contacted 24/7. Will somebody parish if you are not connected? Embrace the solitude :) Peace
@SupernovaeTech Місяць тому
For general leisure travel, sure download some videos or use the IFE. Even basic messaging tier WiFi can be very useful for communicating with whoever is picking you up or planning a meetup before you land. On some delayed flights I've used the onboard WiFi to figure out my contingency plan for missing connections. Business travellers also may have messages they really shouldn't miss, especially on flights longer than a couple hours. If you find it liberating to not have WiFi on flights, that's great for you and there's no reason to connect. Personally I find a stress reduction from being able to plan my transit from the airport to my destination while still in the air.
@tootallno Місяць тому
@@SupernovaeTech I hear you Sir, but if you are such an important business traveler you should not go travelling :) I travel for business and not being connected is just wonderful. And if it something urgent I have people to take care of it :) I too find it liberating as you said :)
@RealSerie26 Місяць тому
It’s the other way around. It’s liberating to have the freedom of choice.
@clifftanch Місяць тому
VERY skeptical re US airline perks, always have been. The US airlines have a dyed-in-the-wool utilitarian concept of service, cheap as they can possibly get away with. They, and BA, will pull apart a sandwich, and call it a gourmet entrée.That Delta woman looks particularly untrustworthy. That’s generally why Asian airlines will always beat the pants off of them, because they will design luxury from the ground up. This is CNBC, so they’re not going to insult advertisers.
@privacyvalued4134 2 місяці тому
Star Trek teleportation can't get here soon enough. All the time we waste traveling and waiting to travel...eliminated. You simply appear at your destination.
@HH-le1vi Місяць тому
Yeah that's not happening anytime soon
@Sartorius988 2 місяці тому
its only hard to get into lounge when you try to get in during family leisure travel times
@landocalrisian2014 Місяць тому
Interesting how United, Delta and JetBlue show modernity in their seat products and yet the largest airline in the world, American Airlines was a no show in that segment.
@jamesalias595 Місяць тому
The majority of people would pay extra for larger economy seats if we knew beforehand that we were getting value of the money. It isn't always easy to find out the information in advance before purchasing a ticket what seat width and pitch you are booking, they use terms like extra leg room or economy plus but that means nothing without the facts to compare.
@RedShipsofSpainAgain 2 місяці тому
People treating their airplane seat and lounge like it's gonna be their home for the next 8 years, rather than the home it's actually gonna be, for the next 8 hours, at most.
@_w_w_ 17 днів тому
If you are a frequent flyer, the airport and airplane are like your home.
@ahastar1141 2 місяці тому
Economy seats are meant for people who are 5'10 and 180Lbs and haven't changed much in size as the avg person is bigger? Well no wonder there is a "trend" towards upgrading for more room.
@jyk000 2 місяці тому
maybe people shouldn’t get fatter
@Watch-0w1 2 місяці тому
U can eat? , then pay up.
@gmaxe3561 Місяць тому
maybe people shouldn't grow taller@@jyk000
@jlee1522 Місяць тому
This is all for rich people, or corporate travel. Normal folk search tickets for cheapest.
@peter.e.utuama5448 2 місяці тому
When the topic of airplane ✈️ Wi-Fi came up, for some reason my first thought was I bet private jets 🛩️ don’t have this same issue even though “the problem is complex” (which it is btw). So what makes a 🛩️ special in the Wi-Fi paradigm other than its size?
@brad9529 Місяць тому
Viasat are the old school innovators. It's good to see it they have a strong purpose still today
@skylineXpert Місяць тому
Used to have Sas eurobonus premium mastercard. I wnet back to a regular when they hiked prices from 250$ to 300$ & now Its almost 400$ & It has been heavily watered down to a bad product only worth 200$. Now I left the entire creditcard part of Sas as Its so diluted that Its not worth having the card anymore. But In denmark we dont have competition on the credit card front. All we get Is Sas premium mastercard & norwegian visa. We only get a few cards with cashbacks. But not the system of envy that the US has. No rewards programmes that Is actually inducing a reason to be loyal. But hey at least i can always count on my priority pass card.
@dannydaw59 Місяць тому
It's way cheaper to just pay for a day pass to the lounge instead of an annual fee to a credit card if you're a 3 times a year leisure traveler.
@seanzheng9577 Місяць тому
Lmao lounges aren’t the only thing you’ll get. If you know how to play the game, all annual fees get wiped away in terms of perks
@dannydaw59 Місяць тому
@@seanzheng9577 Sure, if you spend 10's of thousands a year.
@_w_w_ 17 днів тому
They stopped sell day pass a long time ago because of crowding. Also, if you think of it $50-$75 is a lot of money for a pass. That will easily get you 2 or 3 meals at the airport restaurants...or more if you go with fast food.
@jimbojimbo6873 2 місяці тому
If there was one super power i could give everyone it would be teleportation.
@steventravels4035 2 місяці тому
I have a loyalty to United because I have a friend who works for them and I can get their flight benefits. I can travel as a non rev passenger for really cheap and also I can buy a confirmed ticket as well for really cheap too. Tbh, because of that, even though I’m loyal to United, I really don’t need one of those credit cards because I save money and a lot of it to add to that, and I get to fly in business class on an international flight if I use my non rev benefits. Any miles I earn now, just go towards savings towards another free flight and also possibly a free upgrade if I want to use my miles for it
@jjohur Місяць тому
Starlink has super speeds and coverage!
@andrewe.7907 Місяць тому
I wish the airlines would double the cost of seats and cut the number of seats in half. I'd gladly pay.
@Lenoch_ Місяць тому
I've already seen this it seems
@brandonrobertson3783 2 місяці тому
Anybody with real money owns their own plane they don't hardly fly in commercial carriers. It's time these companies start to treat us all like humans and not like cattle and make the entire plane first class experience. Nobody wants to sit in-between 2 people that are over 200 lbs, listening to one snore while the other has bad hygiene, while both taking the armrests leaving you with none.
@vinhquangle5326 2 місяці тому
nice
@jaysmith1408 Місяць тому
Meanwhile on the train Business class? Here’s the lounge. Four well dressed folks in it, keeping to themselves with a cup of coffee and the news or some work, headphones as necessary. A coffee and snack spread all day. Attendants standing by to usher you to the the platform when boarding. No charge. Meals on the train with the ticket. The airlines? Transcontinental first class, lounges want nothing to do with me. Well I guess I have to fork over $22 for a burger, and sit at a school desk then.
@ALWH1314 Місяць тому
Most of time, I don’t bother with airport lounge, they mostly full, don’t see food display like in the video. Airport like LAX, lounge is shared by multiple airlines is worse. You can hardly find a seat and the food stand is like a homeless food charity, bunch of people holding empty plates waiting for refill and cup of noodle is what you get instead of real food.
@amfrance Місяць тому
"Making airline food is difficult. If you think about how hard it is to cook for ten people, imagine cooking for 200 people or 300 people at once..." Cruise ships cook for thousands, and the food usually tastes great!
@HH-le1vi Місяць тому
Airplanes also don't really have space for cooking equipment or even reheating equipment. Cruise lines have multiple full commercial kitchens on them
@amfrance Місяць тому
Right. I was pointing out that sheer number of people isn't really a difficulty in cooking. The argument didn't hold much logic for me. @@HH-le1vi
@HH-le1vi Місяць тому
@@amfrance yeah but it's a completely different environment. All cruise ship food is made on the ship. Airplanes you can't cook anything on. It's all made at the airport then carted over to the plane and stored until meal time.
@amfrance Місяць тому
I think you missed my point. @@HH-le1vi
@whazzat8015 2 місяці тому
Pre Covid I made a decision not to fly. Not phobic, just don't like being constantly messed with. This says bad things about who we are as a people in America. And I wasn't uncomfortable using Greyhound on occasion, they were just more upfront about it.
@seanzheng9577 Місяць тому
Lmfao enjoy seeing the world in a greyhound. Some of us have greater ambitions to see the world and value our time
@bbt305 2 місяці тому
This is old! Ive seen this!
@runawayprophet4164 Місяць тому
If there’s a bunch of kids running around and so many people, lounges aren’t worth it. The whole point of lounge access is exclusivity and luxury, and I don’t love airlines for their bastardisation of economy but restricting lounge access is the right thing to do in my opinion
@limegpt 2 місяці тому
45 minutes goddamn
@foodNtravel87 2 місяці тому
I’ll stick with my capital one!
@joestein1988 2 місяці тому
If i do not have wait at the airport so long these lounges would not be needed
@rwrae72 Місяць тому
I thought this was about airline perks being disappointing. This was a bait and switch video.
@josephmahiya5197 Місяць тому
AA makes 15000 meals a day😅, where are the meals going because they certainly don't serve any domestically
@AguadillaCGN Місяць тому
it is an us only issue, any stupid credit card gives u access, but not a gold status when domestic.
@_w_w_ 17 днів тому
Think again... not even on international flights. Delta pulled lounge benefit for everyone except the very top status and not lowly gold.
@lokesh303101 2 місяці тому
Ticket Purchases anything above 50,000$ afterwards do attract Benefits.
@mytralala6474 2 місяці тому
They made their rewards programs too accessible. There are too many people. Keep the population below 500M.
@kuxica 2 місяці тому
Who is the initial male voice narrating the intro to the entire segment?
@01imperfectangel Місяць тому
We need single seats for a long flight
@banditonehundred 23 дні тому
Can they design something which prevents the a-hole who takes up all the arm space?
@Philfluffer Місяць тому
I don’t care what the perks are, paying (anything for me) annual fees of over $300 is ridiculous. Banks operating credit cards get fees from your balance if not paid off within 21 days, they get $0.15 every swipe plus a % of the total sale from merchants. I think they’re raking it in without annual fees.
@seanzheng9577 Місяць тому
Lmao you can keep thinking that. I’ve flown multiple business class on points thanks to those credit cards. And no I didn’t go into debt nor am I paying loads of interest (0 to be in fact) If you know how to play the game, these credit cards are easy wins It’s just next level. If you have that mindset then, that’s fine with me tho. More seats for me :) 😂
@nenriu Місяць тому
i thought helicopters and airplanes were equal
@goldenknicks Місяць тому
“We don’t look at them as a profit center”, BS. There is a reason you have spending thresholds to unlock benefits.
@babangill551 2 місяці тому
Its not just airlines. Its everywhere. Capitalism's saturation leads to poor quality in everything.
@demiller74 Місяць тому
Or you can just go to the food court by Subway in O’Hare like I do for free!
@shooting4star2023 Місяць тому
Totally wrong explanation on why there are more and more people willing to pay for the so-called premium seating. Airlines have been reducing seat sizes for a long time. Today's premium economy is essentially the economy from 20+ years ago. When Boeing 777 came out, even United had 9 abreast seats in the economy. Years later in the 2020s, nearly all airlines put 10 seats across the 777 economy when they refreshed the cabin. Basic economy has become for people either willing to sacrifice comfort or not being able to afford higher price. Are people, that can afford to pay higher price for the marginally premium seats, happy to pay more? No. They only do that when they don't want to be treated like sardine.
@stormbytes Місяць тому
This guy clearly doesn't have to pay for his own airfare. Certainly not in the past 6 months!
@KC-gp4mf Місяць тому
You mean American airlines? Try traveling on Qatar, Singapore airlines etc.
@khanhbui2866 2 місяці тому
Remake?
@jackwall8678 Місяць тому
I watch this thinking of capitalism in mind. I finish this thinking these airlines don't want us to get from A to B... it's about the nicest seats for those that can afford it (A) to deliver to those that can afford it (B). It's frustrating how those trying to travel get squeezed when trying to see family during a holiday!
@___beyondhorizon4664 Місяць тому
It's not worth paying for it. Just go to a restaurant
@heyaswinp 2 місяці тому
Hope good news like this is put on right wing media. It’s always fear mongering from them.
@auro1986 2 місяці тому
why? nowadays very less passengers, that too who are rich, fly around. why reward already fat pockets?
@RealShaktimaan 2 місяці тому
Because they're the one who is making them more money
@rocketscience777999 Місяць тому
All I heard is hundreds of excuses for why its sucks to travel by plane.
@KBergs 2 місяці тому
"For those customers that pay up." All I'm hearing is that a nationalized flight option that doesn't price gouge and offers a basic travel service should be made available with our tax dollars instead of this profiteering trash. Fair price for a ticket with basic services and leg room has worked fine for decades. Everything now is chasing ever increasing profits while ruining the basic aspect of just getting on a plane and getting to where you actually want to go. We don't need a feudalistic caste system for getting on and sitting in a plane. It's embarrassing how trashy this system is.
@user-cw1fx2bw1e 2 місяці тому
Maybe it was a complete scam.
@susanfoley8360 Місяць тому
Call Elon Musk.
@skyscraperfan 2 місяці тому
The word "experience" always makes me cringe. It is often used by Facebook or Apple to justify some annoying features. If I want an "experience", I can take drugs 😀 I never felt the urge to visit a lounge at an airport. The seats at the normal departure gates are usually comfortable enough. Eating something before a flight usually is a bad idea, because you will get a lot of food in the plane. So you need need space left in you stomach. If I really need food at an airport, I go to McDonald's or Burger King. Spending money on an expensive seat is a waste of money unless you are so rich that you run out of ideas how to spend your money. I am a tall guy and I recently had a 15 hour flight from Auckland to New York City in economy class. It was okay. Much better than wasting another $1,500 for an upgrade to business class. That money is gone forever once you reach your destination. For almost nobody does it make sense to spend hat kind of money just to arrive at your destination a little more relaxed. A real benefit would be FASTER planes, but sadly planes did not become any faster in the last few decades.
@pqpq594 2 місяці тому
the real disappointment here is how people are rewarded for an activity with such a high climate warming impact.
@simonmaduxx6777 Місяць тому
shaddap lol 😅
@philippinesunfiltered421 2 місяці тому
😅😅😅
@dunbustin 2 місяці тому
Whilst the passenger are not of the elite, they can "pay for a capitalist salute" to enhance the pleasure of the flight.
@MrKenng123 2 місяці тому
Lower the interest rate immediately, Federal Reserve.
@AdrianLee Місяць тому
Federal Reserve Chairman: "Okey dokey, MrKenng123 on UKposts, consider it done!"
@JF238xCreatingABetterFuture Місяць тому
It is really not worth it 💯
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