Why Retailers Are Spending Billions On Anti-Theft Technology
Переглядів 721,503
День томуAccording to the National Retail Federation, retail shrink reached $94.5 billion in 2021, as compared to $90.8 billion in 2020. Shrink refers to inventory losses due to theft, unknown loss and administrative error. Retailers have characterized retail crime as an "epidemic," and the issue has prompted some of the nation's biggest companies, like Target, Home Depot and CVS, to invest billions in loss prevention and asset protection, including corporate investigators and security professionals. On the other side of the table, criminologists and criminal justice advocates worry that the story is not as straightforward as retailers and their advocacy groups are suggesting. Looking deeper, critics point out that not only is shrink difficult to track accurately, the methodology used in data gathering as it relates to retail theft is inconsistent.
Chapters:
0:00 - Introduction
02:19 - Retail crime on the rise
07:02 - The data debate
15:28 - Legislation and law enforcement
Produced by: Jade Tungul
Senior Managing Producer: Tala Hadavi
Editorial Support by: Gabrielle Fonrouge
Graphics: Jason Reginato, Jade Tungul
Additional sources: Retail Industry Leaders of America, National Retail Federation, U.S. Department of Homeland Security, Home Depot, Lowe’s
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Why Retailers Are Spending Billions On Anti-Theft Technology
@InvestingBookSummaries Рік тому
So obnoxious to buy things that get locked. Then I have to find an employee to open it. That employee never has the key and needs to find the other employee that holds the keys.
@Network126 Рік тому
Exactly. It's so annoying. Makes me not even want to buy anything.
@doaldox Рік тому
Yeah but now in days we can get ship to our door in a day or less
@TheBandit7613 Рік тому
When what I want is locked, I go home and order online. I won't fool around waiting for someone to unlock something. They lose twice.
@thatoneguy94512 Рік тому
Was at home depot had to wait on 2 workers just to get a drill.. they then escorted me to the front to pay.
@TheBandit7613 Рік тому
@@thatoneguy94512 Yeah, no. I'm not doing that. I'll order what ever is locked on line and have it delivered. 100 bucks means more to them than it does me.
@jewymchoser Рік тому
My heart goes out to all the mom and pop shops trying to make payroll
@jewymchoser Рік тому
@Rafael Dejesus if you force local businesses to lose money, how long do you expect them to stick around? Personally, I hate loosing money, I would bail
@jewymchoser Рік тому
@Rafael Dejesus long live Amazon 😉
@kylesmith8128 Рік тому
Theft is higher in big cities than in smaller ones, in general. Another reason to eschew massive accumulations of human waste.
@calmdownleo11 Рік тому
@@rafaeldejesus8199 it is not capitalism at all. It is theft
@ViburaBlanca Рік тому
@Rafael Dejesus get back to your 9-5 and put on a shirt ya dingus
@Liz-wz8dh Рік тому
I went to Walmart the other day and all the pregnancy tests and condoms were locked up. I was just amazed. The theft must be so bad for them to do that. But at the same time, those are exactly the items I doubt anyone wants to have to ask an employee to help them get so I bet more customers will be going online.
@providence9481 11 місяців тому
Yep!
@virginiamoss7045 11 місяців тому
@@blueprada Good grief!
@_Circus_Clapped_ 11 місяців тому
well, what happens if they are all stolen and resold? boom your logic destroyed, and stolen items are never retail priced unless you want to be under suspicion
@al821 11 місяців тому
Condoms are free at colleges and planned parenthood. The shoplifters need to be sterilized anyways.
@leok7193 11 місяців тому
They generally just lock up the small expensive items because they're easy to steal in bulk and resell for a high margin. You won't see watermelons locked away anytime soon, but how many condoms can you throw in a hoodie pocket and walk out with at whatever ridiculous price they cost these days
@ProgressiveSolutions Рік тому
One thing not discussed - or even mentioned - is the fact that large retailers generally have far fewer employees on the sales floor, leaving more opportunities for theft wide open.
@baddoomguy1986 11 місяців тому
You can thank the District Attorneys.
@ganymedehedgehog371 11 місяців тому
No amount of retail employees will stop theft. At Home Depot you’re not even allowed to defend yourself or other or you’ll be fired. A target employee also cannot get paid enough to endanger their safety over merchandise.
@ProgressiveSolutions 11 місяців тому
@@ganymedehedgehog371 Having worked in retail I know what you mean about being "not even allowed to defend yourself or other." It's understandable, because getting employees hurt or killed over a $5 theft (or even a $500 theft) isn't good for a business's image. That said, people are far less likely to try to steal something if there is a salesperson near them.
@ProgressiveSolutions 11 місяців тому
@@baddoomguy1986 Okay, I'm interested. How?
@brooke8888 11 місяців тому
@@ProgressiveSolutions in San Francisco they steal in front of employees. They know the DA will not prosecute anything under $900 and store employees will not endanger their lives or risk damaging the brand image and get fired for it so they don’t do anything. One time a person got in with their bicycles and put bunch of things in their backpacks and while leaving, the security guy grabbed the bag and shook it to drop stolen goods. A liberal Karen started yelling at the store employee not to harass the shoplifter. There is no hope for this city!
@b1646717 Рік тому
I live in Seattle. I work in property maintenance. Seeing someone walk out of a big box store with as much laundry detergent or batteries as they can carry is a daily occurrence.
@thepearlswirl Рік тому
I saw a woman steal a box of water bottles a couple weeks ago. She was so frightened I’d say something she placed it down and waited till I went inside before grabbing it to take back to her car. I was shocked she was an elderly Asian woman. I felt kinda bad tbh.
@ThePeterDislikeShow Рік тому
Why laundry detergent and batteries though?
@willblack8575 Рік тому
@@thepearlswirl even the asians bruh?
@CH-vm6cq Рік тому
@@ThePeterDislikeShow they can sell it
@TomNook. Рік тому
@pearlswirl Hmmm I call sus. More like a B person accusing Asians of what they themselves are doing.
@tenshi.kurama Рік тому
I would not be surprised if stores started operating like vending machines, you can't even hold the product until you pay for it and then get issued the refund if you decide you don't want it
@AutisticMorty Рік тому
They should just do Costco model. You need subscription & photo ID to get into every store. That way they can legally deny access to non-members. Costco has very low shrink/theft numbers as a result.
@randyward2766 Рік тому
@@AutisticMorty I work at Walmart and right next door we have a Sam's Club, which has a membership model. The differences in theft from one store to the other are insane. They have quite a bit less shrink than my Walmart.
@Eric-zs6rd Рік тому
That would cost a ton of money too since the opened items can't be sold as new
@woahbro665 Рік тому
Before Piggly-Wiggly, that's how grocery stores used to work. You'd ask a clerk to give you some items and they'd come back from the back and ring it up.
@Pernection Рік тому
@@AutisticMorty At every single retailer?
@bassplooker1 11 місяців тому
As someone who has worked for multiple retailers for the last 30 years I see things now that i couldn't have imagined happening when I started. The thieves know there will be no consequences for their actions. Staples and Lowes for example, will fire you for even appearing to do something as you could get hurt and sue. They tell us it's for our safety but they wont let you call the cops either as it would "look bad for customers" and they don't want the lawsuits. The retailers must bear some of the blame for where this is going.
@deesmith8576 11 місяців тому
back ones are to blame you can see it in every camera
@tallyp.7643 11 місяців тому
I partially blame the insane legal maneuvering that goes on these days. Any sniff of "harassment" and the lawyers come running. Uh, no. Let's say you were observed by 2 employees and we've you on three different cameras trying to wheel out a cart of $500 worth of stuff without paying? An employee told you to leave or go back in and pay, and you're gonna sue? I just don't get it. I really don't. When did we--in a broader, societal sense--go from thinking "You don't steal because it's wrong." to "As long as you're not caught, it's not wrong."? I've been asking that question for 20 years. I have yet to get many answers. Edit: spelling
@MetalLunar 11 місяців тому
@@tallyp.7643 We need stronger laws against crime. I understand that laws where change to give people a chance and to see if society could be better off this way but it's not working, and it's only hurting honest hard-working people.
@manp1039 11 місяців тому
@@tallyp.7643 certain areas and at certain times of year are more prone to retail shop lifting. I have been a long time customer of Costco and have shopped at many of their stores.. and there was at least one store that would beef up security with trained security guards at the exit of the store.. on top of the security measures they have of only allowing members to come in and having every customer check in with a staff person with their receipt and cart of things purchased at the exit and be checked off that you have paid for everything on your receipt. And they do have cameras along with knowing who bought what. One day i went into a costco to return a laptop. the staff person made an error and indicated i had returned a different laptop.. and not the one i actually returned. I didn't catch that they had done that untill later when i was looking at my receipt i notice the return dollar amount was not what i expected. the management was able to go back through security video to that time when i made the return and could affirm by seeing the laptop and the box.. the item i returned and was able to fix the issue for me so that their records shows the correct item i returned and provide me with the difference in the amount for the return. I have a sense Amazon and Costco and Walmart are going to be the trailblaizers in terms or creating and utilizing more tech to make for a better customer shopping experience along with a lowere retailer and profitable business experience for them. And we may see this technology trickle down to smaller stores
@tylerking4158 8 місяців тому
As someone who currently works as AP, I agree
@matayahill3608 Рік тому
As someone who worked retail…this I also a problem they created. They never took it seriously when reported that people were stealing I was even told by a loss prevention individual that they looked at the employees more than they looked at the actual customers. Now all of a sudden they want to change behavior. You can’t change behavior after many years of never taking it seriously, of course people are going to get used to the fact that they can steal when they’ve done it in the past and they know that we as employees can’t do anything about it!
@Psych_777 Рік тому
... Maybe because super liberal criminal lovers made it difficult to prosecute or apprehend these people. You have no idea how much liability is on the line. It starts with garbage politicians.
@jordan-ho7gt Рік тому
Liberals literally campaign for legislation that would decriminalize "petty theft." now people don't know how we got here?
@operationlull3742 Рік тому
Why would you? Never risk your life for the property of people that would lower your wage even more if they had the chance.
@thehardercandy Рік тому
@@operationlull3742 well most stores have security and it's literally their job, yet they can't do anything legally to prevent stealing from happening. Target security does literally nothing - they watch people leave the store with stolen merchandise, and then the cashier or associate that assisted them just doing their job gets written up or fired for it. It's absolutely ridiculous.
@ricktofen Рік тому
@@thehardercandy nah I worked at Walmart, they look at the workers on camera more than the customers due to bad management lol
@cashflow68 Рік тому
I want to a store the other day where you had to get something out of a locked plexiglass. The clerk took it out about 5 items and handed to the customer and the guy ran out the door with it. What a great idea. No one in store will stop the thief because of liability issues.
@ehrenloudermilk1053 Рік тому
They won't stop shoplifters because the company they work for has made it known that they are absolutely disposable and doesnt like paying a living wage.
@blkmskpvd Рік тому
who wants to get stabbed trying to protect a billion dollar company that pays you $7/hr ?
@cashflow68 Рік тому
@@ehrenloudermilk1053 I agree, that’s why it important to start investing by buying income producing assets.
@jblyon2 Рік тому
@@ehrenloudermilk1053 I watched someone walk out of Best Buy this past weekend and set off the alarm. They were walking out from an area not remotely close to checkout. The loss prevention employee didn't even look over at the person. If I was paid that little and treated that poorly, as Best Buy is well known for, I wouldn't care either. Can't blame the employee at all.
@jarednovel Рік тому
All these started with George Floyd Lootings of 2020 .. The democratic party is responsible for crime waves after sanctioning looting and lawlessness....The democrats have also sought to defund the police or weaken law enforcement,,,,,,DEFUND MOVEMENT AND SOFT ON CRIME POLICY OF THE DEMOCRATIC SOCIALIST PARTY OF UNITED STATES
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@locsoluv94 Рік тому
One thing that makes the locked up products even more frustrating is that retailors seem to keep their stores understaffed. So it takes longer for an employee to come unlock the box. And it's not like the existing underpaid employees are actually going to stop someone from walking out with the product.
@megaascension2748 11 місяців тому
I had an experience where I had to spend nearly an hour at a large retailer to get ONE ITEM. Yes, one item. I needed a new computer charger because I went to my grandma's house for the weekend in college and accidentally left my computer charger there. I got to the store, couldn't find a charger, asked where they were, and was told that they were locked behind the counter. Only one employee had the key, and they had gone on a meal break five minutes earlier, and wouldn't be back for 25 minutes. So I waited for 25 minutes, and they got me the charger. I then went to check out, and there were no manned registers open, and both the self-checkout lines had fifteen people waiting. One line was from the food area to the makeup, and the other was from the makeup to the food area. I waited for nearly half an hour to check out. I didn't go to that retailer for nearly a year afterwards.
@cameron00148 Рік тому
The BIGGEST issue for me is when they lock up contraceptive items (e.g., condoms, lube, etc.). I do not want to bother the grossly UNDERPAID employees so that they can come and unlock said items. Meanwhile other customers are looking at me as a creep just standing next to the condoms while I wait for someone to find the other person who has the right key. Nope - I'll just go to another store to find said items. Lastly, on the topic of underpaid employees, it amazes me on how much these companies will invest millions into anti - theft technology, but paying your employees an extra dollar or two is "Doing too much"... oh ok
@ThePeterDislikeShow 11 місяців тому
Walmart should just allow people to steal the condoms. It will pay for itself 10-15 years later when there's not another generation of shoplifters.
@mlong9475 Рік тому
The problem is they are just recording the theft not stopping it. Recording is going to do nothing unless you arrest those stealing your merchandise.
@hbarudi Рік тому
Recording provides solid evidence in court to open the case up...
@Iquey Рік тому
They build a case on repeat thieves so they can bust them for a felony amount rather than petty theft misdemeanor.
@ronbennett7885 Рік тому
Stores have little say over that. It's up to the police and the local DA. Many are soft on crime leading to thieves taking advantage.
@growingup15 Рік тому
employees dont get paid enough to deal with that.
@alanpectol902 Рік тому
Its sadly not legal for them to stop someone in most cases. Gotta of libtard oregon amd California
@master830pm Рік тому
Most shop owners won't (and sometimes can't) file a police report unless the offender steals a certain amount of merchandise. Therefore, most thefts don't get added to crime statistics
@fallenshallrise 10 місяців тому
This. The video worries about errors of allocating retail losses from column A to column B but doesn't mention that these days most theft isn't reported. If you are robbed or something is stolen the police do nothing about it so people rarely report these things anymore because there is no point. I've had bikes stolen from a smash and grab from a car and from a break in to a storage area in an apartment building. Both times the police took some notes but never gave me a case number or any documentation of the crime. They just kind of shrugged - nothing we can do.
@yvonnecortes_ 4 місяці тому
@@fallenshallrisethats not new tho u too are making it seem like those situations just started happening.
@Mohammedmalsaid 4 місяці тому
@@yvonnecortes_it was less common, now it’s more because police don’t go after “petty” crimes usually. Back then they went after more crime .
@macmiller1678 Рік тому
As someone who works in LP I do believe the numbers on theft increasing are accurate. It’s true that Shrink comes from more than just theft but we account for that also. When the woman asked if maybe employees dropped 10 more jars of pickles than they did last year, we have a damage and destroy log where things like that are logged and tracked. We track all kinds of shrink including theft.
@thedishonestjeffsokol2489 Рік тому
"as someone who"
@ragepig1059 Рік тому
Noooò don't worry Jeff everyone is equal, someone who worked in loss preventions opinions is just as valid as some loser nobody with nothing to say like you 😘😘 🤣 what a crybaby
@izdotcarter Рік тому
MSNBC is gaslighting us. Retail theft is obviously up, we see it. Hell they stole the damn atm out of my local Walgreens
@thedishonestjeffsokol2489 11 місяців тому
@Blue Prada everyone starts comments like that nowadays and it's weird. "I work in LP"
@virginiamoss7045 11 місяців тому
@@thedishonestjeffsokol2489 Why is it weird? Most of what anyone says or comments or whatever, you have to assume may not be true so qualifying one's comment is sort of pointless, but at the same time it may be true so the reader may want to pay more attention to it.
@bgregg55 Рік тому
Took me almost an hour to buy a car battery from a local walmart. No one was working that dept apparently so I had to track down a checkout person who then called somebody that came to the battery lockup but had no key so they called someone else who came but couldn't unlock the cage because they couldn't figure out how to open it etc, etc, etc. Absolutely ridiculous. Would have just left but I'd taken the old battery out of the car to bring in the store with me. Never again putting myself through such nonsense.
@hankhillsnrrwurethra Рік тому
Had an identical experience lol
@ChibiKeruchan Рік тому
it is easier and faster if you use youtube search and find a lockpickinglawyer video to open it.
@jasminecontreras7341 Рік тому
Target > Walmart 🎯
@yashpatel261 Рік тому
Why not get it delivered to your porch ?
@stoundingresults Рік тому
Smart for going to the thriftiest place for batteries.
@YoSpiff Рік тому
I was in San Francisco a year or so back and had to get a Target employee to unlock an 89 cent toothbrush, which I had to ask for at the checkout. Then I was asked to describe which of the dozen toothbrushes at the counter was the one I was getting. My assumption was this was a high theft item in a location close to the homeless area.
@dt93 Рік тому
As soon as I read "San Francisco", that's all I needed to know.
@Meitti 11 місяців тому
The shoplifters fingers may be sticky, but at least their teeth are clean.
@Berkana 11 місяців тому
The problem isn't just numerical losses; the problem is the atmosphere of lawlessness that retail theft creates when it goes unchecked. If you don't stop it, it grows and spreads as criminals feel rewarded for their efforts and become emboldened to steal more.
@sh4d0wfl4re 11 місяців тому
Isn’t that the problem that all this security theater creates? The idea that retail theft is on the rise is mostly if not entirely a lie, and all the fearmongering creates that atmosphere of “lawlessness” you mentioned
@Berkana 11 місяців тому
@@sh4d0wfl4re In some places, it is not a lie. Whole Foods spent millions of dollars opening up a location in downtown San Francisco, but theft was so out of control and customers and employees felt so unsafe there because of repeated altercations with thieves that they shut it down after merely one year. Shutting down a Whole Foods Market after one year is not something done lightly; the problem was real. Walmart closed their Chicago locations because of rampant looting and security problems. Whether retail theft as a whole is on the rise or not, I don't know, but in the places where it is a problem, it can set off a vicious cycle of driving out businesses and customers.
@zakugodofwar1005 9 місяців тому
Thank democrats 😂
@In.the.darkness_there_is_light 5 місяців тому
@@zakugodofwar1005that’s ridiculous, partisan, unthinking low-brow, blame-shifting BS that contributes nothing to advancing the debate. You can see efforts on both sides of the aisle to address the issue even though the report states that pols are using the issue to their political advantage.
@zakugodofwar1005 5 місяців тому
@@In.the.darkness_there_is_light The debate has long been ended. Woke culture embarrasses again. Democrats basically enabled zero dollar purchase and defund police had back fire on the lawmakers. Now you come in and drop a pointless line for what. Of course we thank the useless hypo democrats
@royperry2859 Рік тому
I work at a major auto parts store in California. Shoplifting of minor items is a perfect crime we can do is keep an eye on our customers at all times if they still we can't call the police because it's considered a minor crime up. It's just not worth chasing people out the door when they steal something from us. It's much easier for retailers to control internal shrink which is half of what the shriek of figures are.
@ShidaiTaino Рік тому
Finally someone in the comments with a brain
@yougetaspear7799 Рік тому
✌🏿✌🏿
@DistrustHumanz Рік тому
@@ShidaiTainothe demonstration of bad grammar leaves me with little confidence in their math skills.
@timberwolfe1645 Рік тому
ALSOOOOO......Beause in California, Police are hated and targeted for NO REASON other than scared democrats
@b1646717 Рік тому
Don't forget to answer the phone in 3 rings
@akshaydeshpande7597 Рік тому
I own a chain of convenience stores in Ohio and Texas. We never had incidents of mass looting in the past, but this has become more rampant today and a major reason for this is that when you commit a crime while being in a crowd you are more likely to get away with it. I just hope we get more stricter laws around this.
@jagjotbehbal742 Рік тому
Hire my company SGS.
@ShidaiTaino Рік тому
What will stricter laws do to prevent shoplifting
@ehrenloudermilk1053 Рік тому
@@ShidaiTaino curious about this as well
@ouya_expert Рік тому
Just let them take your stuff dude, most of them are struggling to live day to day
@willblack8575 Рік тому
@@ShidaiTaino huh?
@maddie8415 11 місяців тому
Retail theft has become such a problem because it's idiotic to trust customers to do self-checkout. It seems most stores use that nearly exclusively now. If they don't want to pay employees to do this kind of job I can't exactly feel sorry for them when they find out they can't trust the general public. Locking up items that aren't even worth much only serves to make me not even bother, I just go online and buy it.
@juanitadudley4788 7 місяців тому
It's not just that. People go into stores, grab whatever they want and leave. They even do it right in front of security because DA's often won't prosecute. Sometimes there are organized groups doing this.
@curiositypiqued6573 6 місяців тому
The Power addicted toy gods (the corporates and lawmaker types...wear suits, go yo work everyday 9 to 5...abide by all man-made laws and most likely are probably "Christians".... but in name and for show only....their hearts ate as dark,bleak,black and immoral (and least "christian"/"humane") you could ever find) up top won't be happy until there's bans control prohibitions and everything everywhere is under (their exclusive) lock and fkn key,....
@newnatural6778 Рік тому
Of course, the consequences of theft trickles down to customers, but the profits never do. 🙄
@billted3323 Рік тому
Or they could just stop stealing.
@chipbuttytime3396 5 місяців тому
That's because most items sold only make pennies for larger retailers
@jbtallguy Рік тому
I tried pushing the help button several times to get some underwear from behind one of those plexi glass cases at a Walmart and waited nearly 20 minutes before I gave up and went to target. they’re losing more business with these techniques then they’re saving in theft prevention .
@randyward2766 Рік тому
If you push the button more than once it sends an all clear signal. Just FYI.
@ronbennett7885 Рік тому
They're locking up underwear too? Wow, I knew things were bad, but that's a whole another level. Presuming it's a very high crime area. Be glad your car (if you got there that way) wasn't stolen. Target is tightening up too with more locked products. Further pushing more to curbside pickup and delivery.
@jackli6592 Рік тому
actually they not, thats why they do it. if they lose more business then been stolen they wont put them behind glass at the first place.
@alyssam1159 Рік тому
Right. More people will just start shopping online
@JosedeJezeus Рік тому
@@randyward2766 😮
@BrendanGeormer Рік тому
You know it's serious when they start locking up the shampoo
@thepearlswirl Рік тому
no seriously that’s crazy af💀
@brent4073 Рік тому
Going to a convenience store in a major city is going to be like going to the prison store to get a pack of smokes and shampoo
@davidcox3076 Рік тому
It's golf balls and and bed sheets under lock and key now at my local Wally World.
@sf-dn8rh Рік тому
In 2020 a Walmart locked up toilet paper do to theft both in the rest rooms and on the shelf
@ahyes589 Рік тому
Bro I went to home depot that had the measuring tapes locked up 💀
@leoskiss3390 Рік тому
I’ve worked retail for 18 years and in the beginning the stores had a backbone and didn’t bow down to thieves….we prosecuted and invested more in cracking down on theft rings. Now companies are just cutting store budgets to offset shrink. Repeat thieves keep coming back 2 or 3 times a week. It’s literally a waste of time calling the cops
@SwiftySanders Рік тому
Theft Insurance made this possible.
@89five3five Рік тому
What is not mentioned: Stores white high targeted theft are also stores that have very few employees and on site theft deterrent agents. I used to work at Macys in the late 90s. The store had a team of security that constantly monitored the store. Some in uniform, others in plain clothing. They were also allowed to apprehend shoplifters outside the store. Thieves stopped targeting that store as word got out that security would wait for them to leave the store with stolen merchandise just so they could body slam them during apprehension. Nothing like getting blindsided by a 250lbs former linebacker.
@curiositypiqued6573 6 місяців тому
Sounds like abuse of power...taking their frustrations out on petty bs "criminals"...so if a 10 yr old nicked a chocolate bar or an ld add accidentally forgot today for one (out of dozens of paid items....(probably overpriced) item in her trolley???
@fightingecho262 4 місяці тому
@@curiositypiqued6573strawman argument. Obviously not, because they probably wouldn't notice the grandma cause she paid for other stuff and nobody in their right mind will body slam a ten year old or really anyone over a damn chocolate bar. They are specifically talking about targeted theft. Organized theft. Employees steal more money from the company sitting in the bathroom doing nothing than the things you're talking about
@jme8686 Рік тому
Work in a store that put in self checkout. Was told that theft would go down because of more staff on the floor. Nope. They reduced staff so less on the floor, and no longer catch the tag shenanigans at checkout= theft has skyrocketed. Was only a surprise to mgt..
@jacquelinealbin7712 Рік тому
There have been so many times that I've wanted to buy something, seen that everything is behind plexiglass, and then just walked out the door empty handed, buying it online instead. I'd rather just order things to be delivered than wait for a sales associate, ask for each thing to be unlocked, make sure they unlock the right one, and if I want to compare labels or ingredients, I can't. If something is behind glass, I don't want it. I can get deodorant and cough meds elsewhere. Stores that treat all customers like criminals don't care about our business.
@randyward2766 Рік тому
I work at a Walmart. In my experience, most customers are criminals at one point or another.
@lamorthonyfairyfriend4082 Рік тому
Not to mention sometimes it's awkward. Especially if you usually use self-check-out. I usually buy the other stuff I need and the rest can be done later.
@nancychace8619 Рік тому
I don't mind waiting for an associate so long as it doesn't take forever. Companies are hard pressed from all this theft. Eventually it hurts everybody. I like to shop online, too but that's not perfect either.
@elizabethburke3861 11 місяців тому
Hear me out - the more we hear about smash and grab, the more retailers will say that it is why their prices "must go up". And with the increases in prices, they can blame those at the bottom for the higher costs instead of their own bottom line. It's a perfect system of perception that works in their financial favor.
@kade115 11 місяців тому
I love the quote “this will trickle down to consumers” as if consumers get passed the L when companies aren’t doing well. But when companies are doing well consumers or employees don’t see the success trickle down. They want profit, and made it during the pandemic, their increase in thefts did not eat at their record profits that considerably.
@rebornvirgin 11 місяців тому
exactly why i call cap on their bs reasoning for raising prices. the gov already stated that we should have already had prices come down from the pandemic but the prices are only high bc people are still willing to pay those prices
@jordanclark7267 11 місяців тому
Precisely if all shoplifting were to stop tmrw would prices come down? Absolutely not
@nensondubois 10 місяців тому
@@rebornvirgin or have no choices to pay those prices then they wonder why shoplifting is so high. They fail to see the connection.
@ciloliving4359 10 місяців тому
THATS WHY YOU DONT NEED TO FEEL BAD FOR THESE DIRTY DIRT BAGS. They are steal WAY MORE FROM US. Than the criminals from them.
@brentboswell1294 Рік тому
1) prosecute the thieves 2) don't allow someone caught thieving to sue anyone involved in apprehending them in the act 3) hire loss security people who blend in with the public and know how to case these people, and have the authority to arrest people caught 4) don't punish good employees who attempt to intervene
@AutisticMorty Рік тому
Or just move to an Islamic country. In Islam, theft is prosecuted by amputation. When people fear the law, the law is respected.
@mikea5745 Рік тому
#2 would be so easy to abuse. If I wanted to attack random people, your idea would make it easy. Find an aisle with no camera, take an item out of the packaging. Tackle the first unfortunate person to come in that aisle, and claim I saw them take it out of the packaging and try to put it in their pants to ostensibly steal
@brentboswell1294 Рік тому
@@mikea5745 planting evidence is criminal...prosecute anyone caught doing it
@SamSitar Рік тому
correct. career criminals do not have rights.
@jackli6592 Рік тому
@@mikea5745 well, taking out item out of packaging is not stealing, they have to carry it outside of the store to be consider. so your point is not valid. and with camera all over the front door. aint gonna work.
@antons1097 Рік тому
It really depends on the city or county you're in. I live in Sarasota county, and here the sheriff is more than happy to get a deputy to stay in your parking lot when you start reporting crime. They cooperate closely with store employees and managers. When they catch a thief he gets thrown in Jail and investigated for other crimes he may have committed, searching his property and so on, so no catch and release policy. So we rarely have stuff locked in stores. But take a look at Portland, Walmart decided to just close all the stores in the city permanently, because it's just not worth it. So the big difference is really enforcing laws. I feel safe where I live and I'm happy I don't have to worry about crime.
@sthardman Рік тому
Sounds like Sarasota county knows what they are doing
@braedonshelton2305 Рік тому
Florida loves it’s big government 😎 oh wait…..
@lamorthonyfairyfriend4082 Рік тому
Where I am in Casey County, the police are very friendly and will take on anything suspicious, but only if someone tells them about the crime.
@seansemkowski1419 Рік тому
Sounds like a huge waste of money and resources for petty crime but okay
@warriorclan2671 Рік тому
@@seansemkowski1419 seems like appropriate use of tax money to lock up criminals and protect business .
@lukerbs 11 місяців тому
I live in the Bay area in California and from my experience theft is definitely on the rise, especially in the larger cities. It wasn’t always as bad as it is now. Not just retail stores, but also smash and grab vehicle theft in cities like Oakland and San Francisco
@8765slipknot 11 місяців тому
You get what you vote for
@sekehi3 11 місяців тому
@@8765slipknotcrime has been around since the beginning of civil society- there is also a ton of crime in “red states”- any where is there a lot of poverty there will be crime
@XueLin-pe9fg 8 місяців тому
This is for sure! No one changes it
@Marais-cu3vo 5 місяців тому
You voted for it so enjoy. Just don't come to Texas and bring your problems with you.
@lukerbs 5 місяців тому
@@Marais-cu3vo I wasn’t going to, but I’m moving to Texas now
@Emberthel Рік тому
Ages ago I stopped by a Walmart to get one item, it was late and they were the only store open. Found almost the entire aisle locked behind plexiglass with not one employee to be found. By the time I tracked one down I was informed that everyone who had a key including the manager had gone home for the day and I needed to come back in the morning. Went to another store across the street the next day and didn't have to deal with stupid locks or dysfunctional management.
@lamaquinadefuego Рік тому
Can't believe they're actually arguing that shoplifting is not a big deal if so many cities have people stealing every single day in broad daylight. It's a safety concern for other shoppers and employees, on top of all the financial issues it may have. Police departments are not even taking those reports in some places, and definitely not charging people; no wonder their numbers say that it's not as bad as retailers say.
@randyward2766 Рік тому
At my store, a guy walked out the front door with a cart full of merchandise. Neither I nor the coworker next to me particularly cared because there wasn't anything we could do and there wasn't anybody from AP there to tell anyway.
@r3dp1ll Рік тому
Exactly. This video is politically motivated
@lamorthonyfairyfriend4082 Рік тому
Shoplifting is a big deal, and law enforcement doesn't usually punish shoplifters as much, causing people to take the risk. Of course, it shouldn't be punished the same way assault is, but they should be given a punishment that requires bail much higher than the value of what they shoplifted.
@NekoBoyOfficial Рік тому
They also shift the cost of security and loss onto the products. We literally pay the price for people's crime.
@lamaquinadefuego Рік тому
@@lamorthonyfairyfriend4082 agree it shouldn't be punished severely but for first time offenders. If someone does it regularly, it may mean there're actually doing this as a business to resell goods or as part of organized crime, instead of acting out of need for basic necessities. What if someone steals just a few hundred worth of goods from different stores each in the same day or week? I don't think that should be considered a minor offense anymore
@Tsayoga Рік тому
I was a loss prevention trainer for a major retailer (Lowes) & I’ll tell you that plainly that these numbers and their effects are deceptive. Major retailers Overblowing shoplifting numbers is simply another piece of their justification for gouging prices.
@rgmoses2189 Рік тому
So that's where the dislikes on this video are from?
@tiffakang4525 Рік тому
This!!
@kylesmith8128 Рік тому
@@rgmoses2189 The dislikes are from all the people who steal $20 every time they go through self checkout and feel totally justified making the rest of us pay their share.
@cdo...49283 Рік тому
What evidence do you possibly have for that? Shops can blame their price rises on inflation easily, or just raise them..
@PeugeotRocket Рік тому
@@cdo...49283 They don't have any.
@alyssam1159 Рік тому
Corporate theft through embezzlement and insider trading is a bigger threat on this country, workers, consumers, and even the citizens and residents that don't shop at retail stores, but these companies won't talk about that will they?🤔
@Sunnygrrl99 Рік тому
Don't forget wage theft, more money is stolen from workers by these business than shoplifting
@FinanceNation Рік тому
Alssysa are you a thief?🎊🤑💵💸
@sarahhayyyy94 10 місяців тому
One thing that has been bothering me about this outcry regarding retail theft is this: If all these stores are experiencing this problem far more than ever before, why are stores employing fewer and fewer people? In CVS the other day, I never saw a single employee the entire time I was in the store. Not one. Wouldn't it be reasonable to have more employees around if you're worried about theft? Also, when major corporations that treat their workers terribly begin to cry about something, I am always skeptical of their true motives.
@yvonnecortes_ 4 місяці тому
As the video pointed out its for their own agenda. To make the problem seem worse by creating the perfect environment for it so they can then cry about it and lobby and get money from the gov.
@TomNook. Рік тому
Do what they do in Japanese convenience stores - entry only after they scan your payment card. Any item taken will be automatically taken from your card.
@noseboop4354 Рік тому
You can't trust american companies to be competent with this. You'll constantly see items stolen by person A but the clerk charges it on person B's card in error.
@Ammut6 Рік тому
leave it to Japan for thinking outside the box.
@LouisSubearth Рік тому
Amazon Go already does that.
@petesmitt Рік тому
@cherries22 refuse entry.. simple.
@skyMcWeeds Рік тому
Unfortunately that system makes too much sense to be implemented in the US
@eb1900 Рік тому
This reporting is contradictory to my own experience having worked as a retail manager for almost two decades. Over the past three years, theft has gotten out of control and, despite this report claiming that it’s not clear how much of the shrink is due to outright theft, this is absolutely 100% clear to brands and companies because loss is never undocumented. It takes personnel time to investigate losses or discrepancies in inventory but all conclusions are supported by as much evidence as possible, including surveillance footage or shipment delivery signatures etc. It’s very clear if you actually work in the industry that organized retail theft is worse than it’s ever been in recent memory.
@natheayn6111 Рік тому
Just typical media running interference for their agenda. Hilarious to suggest that these stores are ruining their customer experiences and shutting down locations in Chicago/Seattle so that they can lobby for harsher laws 😂😂😂😂😂😂😂😂. Is it more likely Walmart is closing locations to shrink their earnings and push customers towards Amazon, or that they're losing money at these locations and on these products and think it's necessary to sacrifice customer experience (lose more customers to online retailing) to mitigate losses due to rampant theft? Do you really think these greedy people want to ruin their business and tank their profits to further lobbying efforts? Shameless biased reporting without two brain cells to rub together.
@travisspicer5514 11 місяців тому
So true, as a manager I regularly would not bother reporting it to the police with their hour response delay. Our cameras were awful and the budget cuts that the company was sending down made it an unfeasible task due to the amount of time needed for that. Just addressed it in store to ensure future sales could occur. Large companies have systems in place to know where there money is.
@giglioflex 11 місяців тому
Theft has been on a downward trend since 1995. From the data I've seen, there has been a spike but historically speaking theft rate is still below 1995 levels. IMO it makes sense, a lot of folks are feeling the pinch and greedy companies are raising prices far beyond what they need to. These are the same companies that received massive tax breaks and forgiven PPP loans. Can't say I feel for them given the billions they pilfered.
@kaboonali5466 10 місяців тому
@@giglioflex😂 sounds like a typical biden supporter
@Gstunfisk 8 місяців тому
it is liberals trying to defend black people stealing.
@AMHarbinger Рік тому
As someone who worked in retail for about 7 years my issue is that they can afford all of these upgraded security measures and implement within the last year to all their stores but when employees ask for a living wage or health insurance they don't have the money?
@jamesmaduabuchi6100 Рік тому
The stock market has been a really tough one this past year, but I watched an interview on CNBC where the anchor kept mentioning "KATRINA VANRENSUM ". This prompted me to get in touch with her, and from August 2022 till now we have been working together, and I can now boast of $540,000 in my trading portfolio.
@dorissteve912 Рік тому
That's right, getting in touch with a consultant during the pandemic was how I was able to scale through the crazy stock downtrend.
@jessicamamikina7648 Рік тому
That's massive. Can you please connect me with your personal broker, I would love to work with her
@jamesmaduabuchi6100 Рік тому
Like I said earlier , her name is KATRINA VANRENSUM and you can reach her via her website.
@jamesmaduabuchi6100 Рік тому
Just run a search on her name, and you would see all you need.
@jessicamamikina7648 Рік тому
Thanks for the info . Found her website and it really impressive
@sidlawyer Рік тому
In India, all e-commerce website had an issue where someone in the chain did theft of expensive items. For example, if you bought phone then many a time you got just the box. These big retailers pressed the police, police started to investigate every theft case. I can assure you now we don’t worry about expensive items missing. Police has to act else people feel it’s a free pass.
@roxcyn Рік тому
I’m glad it’s decreasing now!
@ever-sj2dl Рік тому
This is the very epitome of reporting to push an agenda. Every sentence in the video that shows the slightest hint of acknowledging the issue of ongoing retail theft is paired with an effort to underplay it. They seem to be trying to make the point that these retailers are overblowing the crime numbers for some ulterior purpose, but these people have absolutely no incentive to do that. Some may be politically motivated by some ideology, but this is a common concern we are seeing among all retailers. Some cities are being emptied of storefronts because these businesses cannot sustainably run with the robbers leaching all their money. Even the average person can see what is going on, but they seem to be trying to make us believe what we see and hear is not real, and only their bs narrative matters. They try to make it seem like the industry's data is compromised, but you can't really get more concrete in such a area than internally measured numbers. I quite like cnbc, but they are trying to push an agenda that harms ordinary people and brings repercussions for all of us.
@AutisticMorty Рік тому
100%. Worthless woke news piece. Unsubscribed. Waste of time.
@marcg.3830 Рік тому
And we all know why they’re doing it!
@asoka7752 Рік тому
what do you expect from a liberal channel. anything coming out of CNBC, CNN, BBC, DW, AlJazeera, are fake news.
@LouisSubearth Рік тому
It's not a deep agenda. People are poorer today than before. Everything gets more expensive, wages stay low, there's little to no upward mobility, careers are basically dead, and most people have nothing to lose. If measures are taken to increase wages and/or reduce the cost of living, poverty and crime drops significantly, because people can afford what they need and want.
@SprucedandGussied Місяць тому
Finally, someone with some common sense in the comments! This report it totally trying to downplay the actuality of how huge this issue is. 99 cent only stores just announced they're going out of business(huge news story in CA) and they sited retail shrink as one of the problems that lead up to the demise of the chain. I've watched easily 10 news reports on it and only two mentioned retail shrink. Very bizarre reporting. Who's feelings are they trying to spare by not mentioning it?
@ladykay8 Рік тому
I remember when Best Buy gave their staff bonuses every quarter that overall shrink was under 4%. Shrink being under 2% is pretty good.
@connorsullivan6441 Рік тому
Its amazing how they deliberately neglect to mention anywhere in this 18 minute video, both from the retailers and the reporters, that the increased theft is due to the lack of prosecution of crime.
@jedensnow1084 11 місяців тому
It would be slightly off topic. The topic of the video is about the accuracy of whether crime is actually increasing or not. Not the reasons for crime.
@Pie9999 Рік тому
They forgot that part of shrink is also customer error and small time customer shoplifting. With the advent of more self-checkouts there is more possibility of customer error. I remember a couple months ago i saw 2 men with an item take it to the self-checkout, scan, the item, tap their credit card, and walk out. But because they didn't push Finish & Pay their payment wasn't processed.
@ecoro_ Рік тому
That thumbnail question "is retail theft overblown" is the type of disconnect everyone resents about the media.
@LouisSubearth Рік тому
Given how basically all of these retailers have posted record profits, they can weather the shrink they experience. Now, if shrink reaches a level these retailers are at a loss, then we can make a case for it to not be overblown.
@alexe.8224 Рік тому
👍 f the lying media
@warriorclan2671 Рік тому
@@LouisSubearth The same retailers have shutdown stores in some areas.If you keep ignoring the writing on the wall next thing you are going to hear is food desert.
@Brian_Patrick Рік тому
@@LouisSubearth Record profits by what measure?
@mynameisraylights Рік тому
I was planning to open a small business in Fairfax District of Los Angeles. Then I learned that it is legal to steal in California up to $950 and in case you try to chase the thief, the thief can sue you and you, as an owner can be in trouble for that chase. 2 years has passed, I am still in shock. Now I understand why those stores have bodyguards in front doors and only taking in small groups of visitors. It is not because there is too much demand or you’re exclusive. It is because protecting the inventory.
@nihilisticbarbie Рік тому
What the hell 😭
@minhucle9593 Рік тому
Why not labeling everything 1000usd with real price beside as possible discount then everyone stealing is legally responsible
@iwearleatherjackets1 Рік тому
It is not legal to steal; that is a big a fat lie. However, theft of merchandise of up to $950 *has* been reclassified as a misdemeanor instead of a felony. The rise in theft is the culmination of many factors, not just this reclassification.
@mynameisraylights Рік тому
@@iwearleatherjackets1 nice wording. Yes, at the end not a felony. Not illegal..
@FinanceNation Рік тому
I looked it up...No it is NOT legal...just a misdemeanor crime instead of felony
@oliverstianhugaas7493 Рік тому
Love how they don't just ask people who work on the floor, just ask! They will tell you that people walk in and take things several times a day.
@FinancialShinanigan Рік тому
Keep this up and retailers will leave the area which will lead to job losses, less choices, and poverty for the community smh
@desultorilypanacea Рік тому
Walmart made 6 billion profit last year.
@chickenfishhybrid44 Рік тому
@Darren N cool story. I don't want to hear about "food deserts" or other sob stories when retailers close stores in areas with alot of theft.
@desultorilypanacea Рік тому
@@chickenfishhybrid44They are only closing stores because brown people live in those neighborhoods.
@orlandobrown8190 Рік тому
@@chickenfishhybrid44 None of these big box retailers exist in the places with food deserts anyway because it's not profitable to open a big box store where there's low income customers and high insurance so idk what you talking about. Also the food desert thing is overblown.
@chickenfishhybrid44 Рік тому
@Orlando Brown there's not Walmarts in or near lower income places? I think there is. I'm talking about in the future, places that might be soon to lose stores and will be complaining about it.
@baronvonjo1929 Рік тому
I see theft all the time in the store I work at. It doesn't seem to be the biggest issue. Like our store isn't going to close. But I can only imagine the amount if theft in stores that close down.
@TheCrizon 9 місяців тому
$500 dollars of extra cost is a lot, but I wonder how it compares to corporate greed? Let's not forget that these companies were recording record profits while this was going on.
@luciboras 5 місяців тому
I work in retail stores. Corporations are using thefts as one of the excuse to raise prices causing inflation for more profits and ways to get consumers and government to pay for their cost. Corporations are wanting something from consumers and ways to invade consumers privacy. I worked at Jo-Ann , a white man walked up with Jo-Ann bag, packed the items and walked out the store, the managers, tell employees not to report to police. There are items misplaced in the stores, damages, and items not sold were donated. Some retailers, threw away some products. Corporate retails are to make profit, why some retail stores brand sell their product at 75% and 90% off? How are businesses able to stay in business when products at such low discount? What is it that they are not disclosing to consumers and government agencies? What are they hiding and what they are reporting to the news actually true? What gain benefits is the corporates men intending on and want from consumers and government ? Could it be another bailout, outsourcing, reducing employees pension benefits, ways for more profits, and ...
@axelengelmann9044 Рік тому
keeping protecting this type of crime!!! we are going to pay high prices
@desultorilypanacea Рік тому
Google Walmart profit 2022 and get back to me.
@KittyFloof Рік тому
BLM! 😅
@mathmanchris666 Рік тому
hell get rid of all the black people and your crime rate is already cut by 80 percent lol
@asoka7752 Рік тому
This is why old school shops are best, you don't go and pick it and pay, you ask for an employee to give it to you after paying. you don't even go into the store as it's not allowed, and employees are in the other side of the counter where they have access to the items.
@spunch1205 Рік тому
They need to start letting employees do something about theft. I worked at Walmart for a couple of years part-time while I got my undergrad and you will literally get fired if you try to intervene with someone stealing. I just sat there over the weeks and watched hundreds of dollars of merchandise waltz out the door. Granted, I also wasn't paid enough to deal with that lol. But due to that it is starting to ruin it for all of us who pay for our stuff like we are supposed to. Also, now half the store's merchandise is locked and I have to hunt down an employee to unlock a shelf for me which is one of the most infuriating things when you can never find an employee in some of these stores.
@spunch1205 Рік тому
Also for those wondering, the reason retail employees can't do anything about it. something to do with liability issues. These companies will do anything to prevent a lawsuit lmao
@junyaiwase 4 місяці тому
@@spunch1205liability issues??? Lol how about one. It looks bad when u get your ass blicked for tryna be a hero. If you see retail theft and go “dam i wish i was given permission to prevent this” I think, I can only leave the rest of my statement up to natural selection.
@TaylorGreenVlogs Рік тому
Took me literally 20+ mins to get a drill in Home Depot the other day in Tampa. Asked 3 separate associates to open it and had to keep waiting on the right person to come. It was a painful experience
@the_kombinator Рік тому
Buy it online.
@Eatpinktacos27 3 місяці тому
I live in across the bay in pinellas county and have never had to do that
@RoseNZieg Рік тому
if you doubt the stores, just go to the open markets. you will see people selling name brands instead of knockoffs. sometimes you could even see the store tags still on them.
@avinashtyagi2 Рік тому
Yes, because crime has never happened in the past, and stolen items have never been available 🙄 Much like claims of Republican intelligence, claims of out of control retail theft are overblown and unsupported by facts and data.
@nousername102 Рік тому
It really boils down to; it's an everyday occurrence. I worked retail from 2011-2015. It isn't worth chasing down the shoplifters when it happens every day. From gum to haircare to vitamins. The one or two folks that do get caught. Was because they made it obvious. Usually about once a month. Seriously, when you make minimum wage there's no reason to chase after them. Half the time it feels less like I'm supposed to care. To a fact of life. Seriously, this whole tough on crime stuff. Feels more like an excuse to gain more profit and give an excuse to more law enforcement. In all honesty. Hell, I've seen someone take a couple of carrots throw them into a plastic bag and walk away. They're carrots, barely worth $1. But no, someone has to be the bad guy while they get marched back in cause of a couple of carrots, celery and tomatoes. Because they couldn't afford the $3.95 to pay for lunch. At some point, you really do have to look at the big picture. The difference between someone on welfare trying to survive, over a group of people sitting in a board room talking about combating the high shrink numbers. But no, everyone wants that magic wand and blanket solution to fix problems.
@jakepeters5225 Рік тому
Yeah... because carrots are the essential product being locked up...🤣. I understand your argument on welfare but mainly expensive nonessential products are locked up because of theft. Electronics and makeup are a luxury not a need.
@uspockdad6429 Рік тому
Yup. Theft has always been a minor issue. And we’ve only seen a very minor increase in insurance claims over the last 3 years. This is being blown out of proportion or retailers are in on it with those stealing otherwise we’d have seen a huge increase in insurance claims that match what they are claiming through the media. Something doesn’t quite add up.
@setcheck67 Рік тому
As someone who has worked loss prevention in numerous retailers... This whole statement is extremely wrong. First of all the rules for just about every business is to have a specific dollar amount to even care that a theft is happening. The people getting in trouble often have backpacks, bags, or even baby carriages FILLED with the most expensive stuff they can grab. Perhaps the most bizarre one for me was a gym bag filled to the brim with expensive steak. I've seen people literally eat bananas while shopping and I might watch them on the cameras for a little while, but ultimately I'm more interested in the guy who came in wearing a backpack and just so happens to beeline to the electronics area. To be honest having worked in LP, I imagine a homeless person could basically get their meals and essentials from a store every couple days with the store having no idea.
@TimothyCHenderson Рік тому
The variability in shrink is important to note. A lot of shrink does come from internal theft, specifically on the DC/shipping end where boxes or pallets "disappear" before they even make it to the store. This is often organized crime or small time organized crime that can involve people who work in shipping partnering with others who work at the DC and/or individual stores. In one mall I worked at, a full crime ring that involved multiple stores, multiple employees and shipping personnel was busted. Grab and run is usually the most sensational crime that gets reported and tends to rile people up the most so it gets reported on way more.
@whatsgoodmyguy4391 11 місяців тому
Come on now, you know this is not true
@leok7193 11 місяців тому
Right, because it's not like they don't track shipped items these days or scan them in receiving. Idiot. It's specifically localized to the store after it was received
@TimothyCHenderson 9 місяців тому
@@whatsgoodmyguy4391 I've seen pictures of houses full of boxes and product after some of these busts. Stranger still, a lot of these rings then ship the stolen goods via bins to other countries where they're sold to tourists at inflated prices.
@cnelson574 Рік тому
Wait, so all these companies got rid of their staff, made their customers check themselves out without anyone to supervise and help, and are SHOCKED to discover people are stealing? To be clear, your profits went up when you made a bad business decision, and now you’re threatening to increase prices instead of fixing the problem? I, for one, am SHOCKED that there might be consequences for corporate actions, that they then use as justification to hurt the customer. Shocked, I tell you!
@joejefferies11 Рік тому
It's self check out. It makes it far too easy. Hire cashiers. Pay them enough to care and the issue will be corrected.
@LouisSubearth Рік тому
That can work for larger items, but anything that's small and valuable can be hidden in pockets, handbags, etc, at any part of the store where the cameras have a blind spot or a crowd is present.
@firstnamelastname-os5ro Рік тому
Pay a cashier a decent wage with medical, dental, vision and life insurance?!?!??! HAVE YOU GONE MAD!!?!?!?? I spit in your face, you abomination!!! 😂😂😂
@lc11214 Рік тому
It’s a pain to flag someone down at CVS when I have to buy deodorant or body wash.
@bgregg55 Рік тому
CVS is the worst.
@barrybarry-bb28 Рік тому
😆😆😆
@bobbrown8661 Рік тому
Just shop at the 99c store instead :D
@avinashtyagi2 Рік тому
CVS is almost always overpriced, no one should shop there.
@p.hearting9992 Рік тому
Imagine the employees when they deal with mean customers who are easily frustrated. Thieves and politicians are the reason everyone is taking a hit on their shopping experience and or customer service. I remember when I was a kid, older people use to always tell me “it takes a knuckle head to ruin it for the whole bunch”. It’s still true to this day.
@edbrown6985 Рік тому
Ive seen 6of the antitheft devices at a time on the ground at bus stations in Philadelphia.i ve had several people offering stolen meat and seafood,if you want something different they will go get it for you.ive also seen loss prevention standing in corners and in the outside garden center at the home Depot playing with their phone or talking to people they know at the store.
@Gigachad-mc5qz 11 місяців тому
Ah yes wage theft is fine but a starving person stealing food from a billion dollar company is a crime
@phillyblaze777 Рік тому
Ask any retail employee and they will tell you it happens everyday - who are you protecting?
@archmad Рік тому
certain colors
@samueladler8233 Рік тому
Hearing retail theft be linked to human trafficking before poverty is disconcertingly off the mark.
@anthonyrobertson2011 Рік тому
There were a couple of speciality items I would get at walmart. Nine times out of ten it would be sold out and I would have to find it at another walmart, sometimes a third walmart. I thought "why can't they just order more?". Then they started locking it up. Suddenly it was there every time I went, no matter which walmart. I had a lightbulb moment. Oh it wasn't getting sold out, people kept steeling it. Now that was just my experience over a small amount of items, can't speak to other stuff. This saved me so much headache. Now getting the items was slightly a pain, but far better than having to try and find it all the time.
@travisspicer5514 11 місяців тому
I found it funny when Walgreens said it wasn't going to lock up its ethnic hair products when I was working there. Companies exist to provide a product or service. When you choose to make it so that you are more likely to not have that product for a paying customer I would think that it would be more racist not less.
@driemgaming9029 Рік тому
Prices are increasing because of corporate greed. People wouldn't feel a need to steal if prices weren't increasing exponentially faster than inflation. So when they say retail shrink will lead to increased prices is just simply untrue, at least in regards to the cost. Its actually corporate greed.
@Sirmrmeowmeow Рік тому
I worked for 2 years at CVS in nw vegas. Not what I considered a bad part of town. Shoplifting was a daily occurrence. We didn't bother to report it every time. We weren't allowed to do much of anything about it either. What we could do: press a button to suggest an aisle needs review. Get a manager who could then possibly get a license plate or call police. Never once did we call police for theft. Maybe once or twice was it plausible to get the plates. One guy literally laughed at the manager who was in tears. He just waltzed out hand basket and all right out the store and kept walking across the street. Maybe thrice or twice a year corporate would send undercover security to blend in with shoppers. We didn't have security aside from that... It true that we damage out a LOT of items, though that is not part of shrink. You literally go to the dumpster and just take what you want. Half the time we could cut/mark the item/throw detergent on them. Very wasteful and also as immoral as the theft problem imo. Both a large though.
@epiccartman5579 Рік тому
Your manager was in tears because someone was shoplifting? lmao
@Sirmrmeowmeow 11 місяців тому
@@epiccartman5579 If someone mocks your purpose, it hurts. Her "purpose" is to run that store. He walked out with a cart full of stuff without paying and laughed at her while doing so. Some people take their jobs seriously. I get that they are just mega-corporations that operate robotic-ly without emotion, and are themselves extremely wasteful with the products they sell (which is an interesting issue also) and in that context such fealty to a system may seem silly, however that doesn't excuse the decline in societal standards of how we should conduct ourselves.
@loganMartinPreacher 11 місяців тому
@@Sirmrmeowmeow Women ☕️
@teovu5557 11 місяців тому
well in vegas have a homeless and huge opioid problem most people addicted i know steal from stores to trade or sell online stolen goods for drugs.
@Dxeus Рік тому
The problem is not the thieves or criminal stealing stuff but the people in power protecting the criminals. It's kinda like an white collar executive branch for the criminals. These executives at every level of society come up with all sorts of excuses to let the criminals out on the street.
@terriesmith2616 Рік тому
Bingo! 🎯🎯 You hit the nail on the head. The problem is catch and release. Our justice system is too soft on crime, it protects criminals which enable criminal behaviors. People are going to steal if they know they're not going to have severe consequences for it. The soft on crime policy is at the heart of all this.
@Evehawk87 Рік тому
Let’s first ask them CEOs how much they made in 2020 vs 2022 then have a conversation about who’s stealing from whom. The level of greed these companies have exhibited needs to stop. Example - the price of a hamburger at McDonalds was $.49 in 1994 it’s now $2.49. Are you telling me the cost of beef and bun and ketchup went up 500% in the past 30 years? 500%???? My pay most certainly not increased 500%.
@monkey.moments8272 11 місяців тому
$.0.49 in 1994 is worth $1.02 today. which means mcdonalds is scamming you out of $1.47
@cardboard87 Рік тому
I'm far more concerned about wage theft than their perception of increased item theft.
@rameshd877 Рік тому
Yes . Only the honest shoppers are frisked and requested for the receipt at the exit door . These looters are easily let away . Happens everytime to me at Walmart exit door . Nowadays I flash the bill at them even before they request.
@rajendramodusu5980 Рік тому
INDIA 🇮🇳
@yashpatel261 Рік тому
Park your money back home. America is doomed and has no future in 30 years.
@sheshan88 Рік тому
It happens to you because of racism
@dingbop963 Рік тому
I always walk past em and only show em a receipt if they come running out the door for me. I only show em the receipt to avoid getting banned.
@seadragon1456 Рік тому
I’ve never had them chase me and I don’t even bag my stuff. I push the cart straight to the car and put it in the compartments in the back.
@Smarv11 Рік тому
What happened to honesty and integrity? People need to regain morals.
@206remyboyz7 Рік тому
That's a question you should be asking the leaders and politicians of this country, hence the reason for these out comes
@LouisSubearth Рік тому
Low wages and high profits took them out to pasture.
@BabyJesus66 Рік тому
Ask the companies that make 6 billion profit and say they have to raise prices every time someone thinks about stealing, or inflation, or any other excuse they can get. They never say they'll take slightly less profit to help people to afford their necessities.
@ladykay8 Рік тому
I hate the locked cages. I understand it in some places, but when you start using self-checkout almost exclusively, and further get rid of staff, it means that we can't even find someone to get us the goods we need. Get real staff and pay for them, your shrink will go down.
@ThuhOthers 11 місяців тому
If corporations are all about profits, why would they spend the large sum of money to put their items behind plexiglass or cages and deliberately hurt the optics? Doesn't make any sense...
@Amarmi579 Рік тому
I remember one day, I was at a Kmart, standing at the door waiting for my mom and a male customer entered the store and like 5 minutes later he walked out with a cart FULL of fishing gear, unpacked, I was shocked, I didn't say anything because I was 10 or 11 years old, I told my mom when we got home but I was impressed of his audacity 😳
@lamorthonyfairyfriend4082 Рік тому
Imagine working there and just seeing a person who has opened products leaving, none of it paid for. I feel bad for Kmart as is, but that is crazy.
@yuglesstube Рік тому
In the US, thanks to your absurd gun laws, you never know who has a hand cannon tucked away. Challenging shoplifters becomes a supreme act of bravery.
@virginiamoss7045 11 місяців тому
@@lamorthonyfairyfriend4082 is K-Mart still around?
@Kevin-eq9qo Рік тому
"Prices will be higher" Pretty sure that's part of the problem.
@justinchase6666 Рік тому
Well that's insurance for ya. When you do business in bad areas like Oregon or Louisiana it costs more.
@unclefart5527 Рік тому
When razor blades are $8 EACH not hard to figure out what drives theft.
@synaesthesia888 Рік тому
@@unclefart5527 I suggest investing in a safety razor, $8 for a catridge razor is just a waste
@BabyJesus66 Рік тому
@@synaesthesia888 I'd suggest stealing tbe $8 razor
@ResortDog Рік тому
Everybody suffering in a food desert have their thieving neighbors to thank for it. PERIOD. Un robbed stores are generally still open.
@lilraider22 Рік тому
I'm not condoning theft, but the amount these companies are charging has nothing to so with inflation, it's greed. Companies are making record profits, yet consumers are bringing home less and less money. It trickles down because CEOs make millions of dollars a year and instead of taking less money and cutting expenses they charge more. People are stealing because they can't afford to live. Rent is damn near tripling in some areas. Imagine having to choose between a place to live and food. They can invest billions into loss prevention, but not into paying employees more and providing affordable Healthcare. There needs to be a balance because this just isn't sustainable.
@steveh5882 Рік тому
It's a simple solution really. The source of theft are the criminals so if you put harsher punishment then it will end. Harsher meaning give them life in prison on an island where there is no escape. Many other solutions just depending on how humane you want to be. Solution is simple, humans make things complicated.
@LouisSubearth Рік тому
Why not attack the source of crime instead? Cause you can increase policing but that won't end crime. Increasing education and labor opportunities reduces crime because it keeps people away from the streets to make a living.
@ronbennett7885 Рік тому
@@LouisSubearth Better opportunities, education, etc would help, but not stop much of it. Many steal because they simply can. Get a thrill out of it. Also just greed. Carrot approach only goes so far, there's need to a stick too as in more enforcement and stricter penalties.
@ResortDog Рік тому
Some religions cut your hand off the first time they catch a thief and cut off the other hand off the second time they catch a thief. Unable to feed themselves the thieves cant steal anymore, die of starvation and the problem is cured. The high caste oligarchs live behind gates and never hire one handed people.
@ResortDog Рік тому
@@LouisSubearth Thats why the marxists destroy the education system first in taking down a capitalist country.
@hazey_dazey Рік тому
Harsher punishments don't work. I used to work in a library and part of our training was learning about homeless populations. When you live in poverty and homelessness the level of harassment and dehumanization you receive on a daily basis becomes numbing. These people are punished just for existing and when you are treated like crap every day for no reason, why wouldn't you commit petty theft if it meant easing your daily burdens? Punishment is only effective if you have something to lose. Also the vid specifically says that these thefts are parts of organized crime rings that are connected to a variety of more concerning criminal acts, so why do you think punishing individuals would be effective? If they're part of the crime ring, they can just be replaced.
@mihy26 Рік тому
in 2020 I worked a 4 month seasonal job at Home Depot (Canada) - it was stressed several times during training that we were NOT to confront nor stop shoplifters but to inform a manager or 'Loss Prevention' dude - and they will follow the perp and . . . take down their license number - that's it. In other words, free reign to steal.
@LouisSubearth Рік тому
Cause if you intervene, you could be liable for damages to the suspect if they happen. The method they use lets law enforcement investigate and keep you off the hook.
@OhNotThat 11 місяців тому
Not just damages, but honestly the risk of a completely chill perp turning crazy when stressed could have you killed. Not. Worth. It.
@RayaAndy 11 місяців тому
In all honesty though what would you actually do? 😂 tackle them to the ground? Punch them? All over a couples of power tools? What your manager said was smart. It’s not giving ‘free reign’ to theives. It’s just not putting their employees lives at risk. When I worked as a cashier, I was told if I was robbed at gunpoint then just give them whatever they want. They have insurance to cover it.
@aragorn1780 Рік тому
here's an angle... these stores continue to report "record profits" but continue to underpay staff, jack prices, and then wonder why ppl are stealing things? I'm not advocating shoplifting here but I feel like this is a problem they collectively created for themselves here and the irony is unlost on them....
@dark12ain 7 місяців тому
They never talk about employee theft!! I use to see this all the time at Walmart especially when things went out of season and they sat at the back for a while. Managers would take things all the time some employees did too. Or what about all the damaged goods that come in on the trucks or that gets damaged from storing it. I use to see that every single day. Also just HIRE SECURITY since you are already spending billions
@ZeMarkKrazee Рік тому
Why is CNBC so strongly trying to suggest there is not an increase in retail theft (even if it doesn’t meet the definition of organized crime meaning two or more people)? In my area, theft (not just retail) has increased fairly dramatically. It’s not hysteria (at least in my area). Theft needs to be prosecuted more and consequences need to be more severe.
@braedonshelton2305 Рік тому
How do you know theft is higher in your area?
@ZeMarkKrazee Рік тому
@@braedonshelton2305 Crime data and personal experiences. For example, burglaries in my area increased from ~350/100,000 in 2007 to ~660/100,000 in 2020. Auto thefts have almost tripled from 2011. Assaults have doubled. Local police: attorney generals office are also easy on crime. A person broke into my family member’s house, stole $10,000+ worth of goods. They also stole a checkbook and forged a check and tried to steal money from the account. Local police said there’s not enough evidence. I’m not even sure a written confession with you on camera could get you convicted here. 🙃
@stevenhudson6354 Рік тому
Success is not built on success. It's built on failure, It's built on fraustration. it's built on fear that you have to overcome. I pray that anyone who reads this will be successful in life
@maryperry2460 Рік тому
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@maryperry2460 Рік тому
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@carlgarza556 Рік тому
@@maryperry2460 My first investment with Victoria Alejandro gave me profit of over $80,000 Us dollar....
@carlgarza556 Рік тому
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@rebeccagilbert7691 Рік тому
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@user-bo1rj2xu2s 8 місяців тому
As a customer, I don't mind having to ask for assistance to see a product. I know what's going on and I get the need to secure products.
@ShadowstormProducts Рік тому
It's fascinating what happens when people can't afford to live comfortably. I mean, after all, we have been arguing for a $15 minimum wage so long that if it was to keep up with inflation, it should be closer to $23.
@chenzhu9308 Рік тому
the thing is there's no punishment for stealing little things. however it adds up when it happens too often or too many
@Foxzero27 Рік тому
Should better invest in the community… not safety. If everyones needs were met.. no need to steal unless you coocoo
@SuperChocolateCocoaBear Рік тому
I was going to comment on this exactly. Corporations, Retailers and Big & Local Government are not investing in the communities they benefit from. Walmart being one of the biggest offender of them all. A lot of societal problems such as crime would be resolved by paying people a damn living wage.
@robertcrosby6993 Рік тому
Agreed Robert Crawford our society needs to change
@zalronwow7222 Рік тому
@@SuperChocolateCocoaBear Got to ask yourself, what is a livable wage? Since whenever minimum wage goes up, so do prices. So, for a short period of time they are making a living wage then prices go up and they are back in the same place they were in before. Without poor there is no rich and without either of these, there is no one making a living wage. This comes from someone that worked in the food industry for decades.
@4777hamza Рік тому
@@zalronwow7222 & watch the feds outpace the national debt vs growth.
@SuperChocolateCocoaBear Рік тому
@@zalronwow7222 Excellent point, but at present prices are steadily rising for goods and services and minimum wage has stagnated for decades. It's time for a different approach. Corporations have been reporting record profits and been performing Stock Buybacks while saddling their underpaid employees with more responsibility and work under the guise of being "Family" and "Doing more with less". All the while taking their livelihood via Wage Theft, soon the people tasked with creating the product or service won't be able to afford it.
@richardspillers6282 8 місяців тому
If these companies had been paying a wage worth working for in the first place this would not be as large of a problem as it has become
@beill9882 Рік тому
One time my brother baught a computer tower from Walmart. He plugged it in and didn't work. Looks inside and it's full of water bottles! He tried returning and they didn't want to because they taught he did it. Long story short he got his money back but not without going out swinging
@chiquita683 Рік тому
Better title for this video would be, What is Gaslighting?
@markerrodwriter Рік тому
At the end of the day, it doesn't matter. Retailers will see the increase in shrink and react regardless of your feelings of fair and balanced views. They will either lock up merch, switch to a behind the counter model, or just leave town. Add shrink to a declining market we are currently in, and that's a recipe for layoffs and store closures. As mentioned, if the retailers' right to protect itself with glass cases and behind the counter models creates a more frustrating experience that could drive customers online. Which in turn furthers the loss of jobs in brick and mortar stores.
@danieldaniels7571 Рік тому
If the US handled theft like Singapore does this problem would be solved quickly.
@feliciapate7926 11 місяців тому
When folks are hurting due to job loss and inflation, they might resort to theft. When folks see prices go up along with corporate profits, you'll definitely see more theft. That's not the only thing causing theft, but it's a factor.
@promiseland772 Рік тому
I personally don’t shop in stores like I used to because the increase in anti theft shields/protectors. If I have to wait on someone to unlock the detergent, deodorant, shampoo and iPhone charger case then it’s not worth the trip. I’ll just continue to leverage Amazon for reoccurring everyday household items.
@mikeg8276 Рік тому
Same! It’s like they don’t want my money. Well they’re not getting it, Amazon is.
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