Just used the video again for annual maintenance on the Neo. Thanks. Amazing how clean the cassette on the Neo is compared to outdoor use.

Thank you Shane, just in time for the season (for us in the northern hemisphere)... this was useful.

Thanks again - I come back to this video every year (rather than TacX's manual) fo servicing my Neo 2

Thanks Shane. The video came in real handy when I needed to replace the freehub too!

Great video, super helpful. Appreciate the step by step approach, and the clear visual help. Thanks!!

I watch this video once a year - when summer is approaching on the northern hemisphere and it’s time to stow away the trainer until autumn. I prefer this video compared to Tacx own videos. Keep up the good work!

I wait for this video for a long time. Good job Shane!

My new Neo is still in the box, weather has been too nice. Cant wait to try it out..

Brilliant. Great stuff Shane

I would absolutely love to see a video on the O ring replacement.

Thanks so much for sharing!

watched this video and used the information to regrease my Direto 2 trainer worked like a charm, took about 30 minutes, think i can cut that in half next time. great information

Thanks, Shane. I don't have a smart trainer, but I watched this anyway because in previous videos you inspired me to use baby wipes for all fitness equipment. I can't stand to train on dirty equipment now that I know how easy it is to maintain.

I just got my Net 2T, I was waiting on the cassette as its separate delivery and could not find a good installation video since this would be my first time doing this. Great video, it helped for the initial start-up and I will be sure to come back once again for the maintenance. Thanks!

Nice job man. This trainer is really nice. Something I’m interested in. Thank you!

Super video! Thanks!

Shane, great video but I'm surprised that you don't include a check for bearing wear or potential axle damage? If you're thinking of a follow-up video, it would be awesome to see how you avoid the grinding death wail.

This is great, thanks Shane!

So very helpful, thank you very much

Shane always thank you

Thanks!!! I need to take mine apart and get some grease on there!

Thank you Shane for all your good advice. I set it up with Zwift and it works really nicely but the guys on bike 99 could not give me the exact length of warranty on this product. Is it 2 years? I really hope so for the price. Also my bike seems to lean on the left of various degrees when mounted on the trainer which makes me sit a little uncomfortably on the bike did you experience the same thing? Amazing trainer over all and it is so quiet. Last night I did some training while my family was sleeping next door and not problem at all with the chain well greased.

really easy to follow, definitely the go to option for getting things done :-)

I find that it's good to periodically check all of the screws. They can come loose. Don't be over tightening anything, just check to make sure nothing is loose.

Thx. Time again to do the maintenance. Have you ever tried to put a string of silicon between the two plastic parts that usually rubs against each other and often create a squeaky sound? Or do you spray them with something else ?

A little bead of silicone works well too. And if you need to replace the feet, silicone isn’t too difficult to remove.

Hello, yks for the share!! 1 question: why you dont lub the hub where the cassete seats?

I don’t even own a Tacx trainer but I still watched this whole video. How many Nm to whack the footings back in with, 11 or 12?

So I unboxed my new Neo and tried to fit my Specialized Tarmac disc with the Specialized SCS rear hub standard and since the cassette on the SCS wheel is 2.5mm inboard vs a standard wheel I would have to completely readjust the rear shifting system to use it on the Neo, limit screws and everything. Not to mention the disc caliper hose is pressed firmly against the Neo,s side case as it comes out of the inner side of the SRAM caliper. New bike or new trainer???

Its an old video but a couple basic questions here as I look into maintenance on my Neo 2T -- 1) It didn't look like you slid the o-ring back into place. I thought it needs to be flush with the hub body, or in this case the large metal wheel. Otherwise debris can get in there. 2) I thought you don't want any lube heavier than 5w motor oil in the paws or you're slowing them down.

Shane is the best

My Tacx Neo is 2 years old and never had an issue. Recently, During a high power training I felt a burning smell, what could be the problem?

New question, I think Shane: You list all the tools required then on re-assembly, I notice you snuck in a little plastic helper to put the cassette back on. Can you buy these?

Could you do a video on basic must have cycling tools and how to use them. Ie chain whip, torque wrench, etc etc. Stuff that all cyclists should have. I desperately need something like that

This is exactly what we need! Any chance (please, please, please, please, please, please, please, please) that you do a similar vid for the Tacx Bushido? Mine makes some extra noise intermittently. Cheers as ever Llama

That little cleaning device is awesome sooner or later I will get one :) ...

¿Qué tipo de grasa has usado? Gracias

Hi, new to using these trainers. Does anyone know where I can get advice on how to connect my new Neo via my iPhone 5s to the screen on my late 2012 27" iMac?

hey Shane, I found that ultrasonic chain ring cleaner is super cool... Would it be alright if you could share some info for that cleaner? plus the... blue liquid you poured in :)

Shane, do you know if this trainer can be used with a tri bike with a 1x drivetrain? Keep up the great videos, thanks!

10/10 for clarity and straightforwardness! What would signs and symptoms would appear that would let someone know that the freehub needs regreasing? Also, is the spacer behind the freehub a bearing surface or is it there as a spacer only?

Thx for this good video, Shane! Question: upon removal I noticed that the cassette and freehub body came off together. Is this a problem and how do you seperate them?

Hi, Great video. Do we have to grease the chain and cassette (with chain oil) as on regular outdoor bike? Or keep it dry? Thanks

Is grease just grease !! or should we use a special type silicone ,,copper,, lithium,,

How often you do this tune up?

good one ! maintenance tips for the Kickr trainer?

Which ultrasoon machine do you use?

Hi Shane. I followed your process and serviced everything as described. Since putting everyting back together again, the freewheel body feels tight when you freewheel and doesn't turn freely as before. The little washer is in, and I didnt overtighten the nut either. Any suggestions?

Hi Shane. Any recommendation which type/brand of grease to use for this. Can't tell from the video the brand you used. Thanks!

Bonjour, Désolé ma réponse sera en Français. Je trouve dommage que pour un appareil de ce prix, il faille mettre des morceaux de scotch pour que les caoutchoucs tiennent. Pour ce qui est de la lubrification, j'aurais mis quelques gouttes d'huile au Teflon. La graisse risque de coller les cliquets (Pawls je crois en Anglais) lors des reprises du pédalage (les cliquets s'abaissent lors des phases de non pédalage et restent collés quelques secondes lors de la reprise du pédalage). Cela m'est déjà arrivé. Depuis, plus de graisse mais de l'huile, et tout va bien. Dernière chose, il n'est normalement pas nécessaire d'utiliser une clé à fouet (chain whip je crois en Anglais) pour serrer une cassette sur une roue. Est-ce nécessaire sur le Taux ? En tout cas, merci pour cette vidéo.

Hi Shane, do you know if there's any compatibility issues using a CeramicSpeed Oversized Pulley Wheel System on the Tacx Neo? Thanks

Hey Shane, I got the Neo but can't manage to connect my Canyon Ultimate bike with it. The Problem is that my bike got a thru axle. The adapter set doesn't work very well, too. Either the quick release is too long or too short. Do you have any recommendations to fix this problem?

Hi Shane, Have you tried the Neo with a 142x12 adapter?. I bought the adapter to train with my Cx bike and it doesn't hold the bike so firm and the brake caliper is touching on the Neo frame. It is such a pity. Thanks!

Shane, what type of grease do you use? Is there a certain kind that works better than others? Thanks!

on the non-drive side, it's possible to unscrew and insert/remove a small spacer to accommodate disc brake sized frames. Because I have both caliper and disc brake bikes, I have to be a bit careful to look after this part of my Neo. But you didn't mention it in this video. Is that because you haven't even seen the need to do maintenance on the non-drive side?

Still trying to decide between this Neo or the Kickr...hmmmm

Looks warm in Ballarat today :-)

Hey Shane, do you torque your cassette on your smart trainers? I am aware after watching this that you didnt, but I was curious to get your opinion on this. Would it affect power accuracy?

Hi Shane. I just bought this trainer and setting it up. I have a Giant Defy Advanced SL0 with 10 speed Di2 and it worked fine with my wheel but when on the trainer it makes a chain noise like it needs to be regulated. It does not go to the biggest cog and while shifting the chain is like wants to shift to a different gear. DO you know if it is normal? both are shimano 10 speed cassette. The one on my bike 32/12 the one on the trainer 28/11. The thing is I would not like the need to change the settings every time I switch from bike to trainer and vice versa. DO you know if I did something wrong installing the cassette on the Neo? The fact that I cannot get into the biggest cog make me think it is installed properly.... Any advice please! Thank you.

I've a brand new Flux with new cassette, should I lubricate the chain somewhat before using?

Are they going to update the Tacx Neo anytime soon? It seems like it is two years old at this point. I realize they put out a smart bike, but I’m worried about them updating the direct drive trainer right after I buy it this month…any thoughts on this?

Hi Shane, wondering if you have any spares or broken down tacx products? I recently had a t2800 die and the saga started when it had no warranty, no retailer support & a possible RMA but had to be flown back to Europe to MAYBE get replaced. Good news story is that tacx have come to the party & shipped a brand new neo to me for nix & I have a cool looking paperweight in the corner. I think there’s a burnt out wire in the bottom? However I have no diagnostic tools, diagrams, schematics, manuals or support to fix it. Living in Ballarat, any suggestions would be great

Hi Shane, i have a question re the tacx neo. My friend has purchased one back in the uk and we can't get it to connect ant+ on ipad or laptop. Different ant+ dongle used on windows 10 which works with the elite direto. We have tried the tacx neo desktop software but the beta version. Other question is do you have to pay for the desktop version to work? Oh by the way the trainer connects bluetooth on ipad. Thinking about sending it back as Tacx are very slow in getting back to us.

question, i just received my new neo 2t, it works fine but the back left leg locking pin is missing, i sent the pics to garmin, but i know its a quick fix i could do my self. do you happen to know the pin size

Hi Shane, random question.....can I use a shimano cassette on a Neo and it still work with my SRAM groupset?? Many thanks

Hi, will a long cage ultegra mech fit with a 11-28 ? what do you think

My Tacx trainer doesnt fit my Campagnolo 11speed cassette. Why is there not the same freehub installed ?

Hi Shane what greese would yoi recommend? What greese are you using personally and it is good also for the cassette and chain or we need to use a different one? Thanks!!

I get a little bit of knocking on mine. Should I return it? Doesn't seem to affect how it works.

Shane slightly off subject. I live in an apartment. What trainer would you recommend.. for being low noise.. quieter etc

Lama please make another video for the kickr!!!

Dab of silicone would work too instead of the tape

How often are you doing this level of teardown? Apologies if you mentioned in the video and I didn't catch it.

What is that machine you used to clean your cassette?

Is that grease a little too viscous, thick? Shouldn’t you use a lighter grease,.

Hi ... i have tacx neo and the fan is not working can you help ?

Im having trouble fitting the shimano cassette.. is there anyone else with this?

FYI, Tacx Maintenance Link doesn't work. (2/2019)

5mm hex and what feels like 100nm of torque and still not budging

You don't need to use a chain whip to install the lock ring.

1st?

When I sprint on my neo the trainer locks up and a red light flashes! what does it mean?

Hi Shane! Thanks for your video. I have a problem with my Neo but was not able to find a solution yet. I have serious chain vibrations, although I have changed literally all components and tried two different Neos. Anybody else with the same issue? Here's a link to the video that illustrates the problem: ukposts.info/have/v-deo/gJZyi61-ZK1zxok.html Thank you!

No. No. No. You don’t grease the inside of the hub with thick grease like that. For the hub springs you should use a thin oil. Fat grease will not return the blade-springs and pawls fast enough and you will end up with pawls somewhere in the middle of the ratchet ring or worse. That’s a rookie mistake.