I never thought a multi-tool could make me cry

I've had my Leatherman for decades and a couple years back lost it. My wife found it in our pasture this spring and it was a mess. I cleaned it up and got most of it working, but could not get the pliers to work. I knew it was probably past it's 25 year warranty, but sent it in to Leatherman for repair with a note that said if there was a cost, to please let me know what it was so i could send them a check. I also said that if it could not be repaired, to send it back, as it was not just some tool, but an old friend. I received it back yesterday as good as new. They not only fixed the pliers, but also all the tools that had been worn from years of use. I was going to send Tim a personal letter, but when i saw this UKposts, i could not resist posting so not only he, but others could see what it means to have a company that stands behind their products. Tim, my thanks for the great tools you have created as well as the people in your company who support your fine products. You've a Customer for life....

I've never been without a Leatherman since I was 14... I'm now 34.

I worked at LTG from 97-02 in my late teens to early twenties. I’ll never forget that place. Big monthly production bonuses, year end bonuses, full benefits, 401k, on and on and on. I’ll always remember him coming down on the floor in his red apron and walking past every machine and talking with every operator. When I got hired on Tim gave every new employee every tool in the line up with our names engraved on the tool. Every time we would release a new tool we’d all line up in the lunch room by department. Tim would hand us the new tool “with name engraved” and thank you by name. It was really cool. What a great product and a great man to work for. Thank you LTG.

That dude is a class act and he stands behind every tool that comes out of his shop.

America 🇺🇸 Happy to spend the money on a great product.

The first early models looked rough like iron man Mark 1. Tim is the Tony stark of multi tools

I met Tim and Chau at the 35yr anniversary tour, Christchurch NZ this weekend. What a lovely, genuine guy. So down to earth. I used my new leatherman wave to assemble my BBQ the next day.

The man who started the multitool craze! Thank you Tim. I own almost every Leatherman model and have been carrying one daily for 26 years!

I'm cleaning my 20 year old Supertool right now, and after 20 hard years at sea, it's still as good as new. If it is possible to love an object, I love this tool that has been literally at my side during some of the best, and worst, days of my life.

Bought a Super Tool in the 90s. It's 2 feet away from me now. It looks like the day I bought it. I am emotionally attached to it. These tools -- some of the best money you'll ever spend. They may last a thousand years.

Tim's honestly one of my heroes. I have such huge respect and appreciation for his work.

I love Swiss Army Knives for their collectibility, but it's a pliers-based Leatherman that's always clipped in my back pocket.

Over 10 years ago my Mitsubishi broke down in the desert of the Isl Rep of Mauritania 400 km away from the nearest shop and my old Leatherman saved the day and my life probably , thank you for a tool that is never "without power" stands always ready, never needs "an update" with the quality it stands for this wil save many more life's or just for fun in the drawer`s of the office people .

I'm a woman, have three Leathermens tools and a Leatherman knife. Been using them for years. Couldn't live without them.

Merci leatherman Merci leatherman Ça fait 30 ans que j’utilise leatherman et leatherman fait partie de ma vie ! Leatherman fait partie de moi Merci

Thanks to Tim perseverance today millions of people with millions of stories around the world around a multitool,(me included) from gilling a barbecue , to fixing my bike in the dessert , With my Wave in my pocket i feel problems less challenging . Thank Tim for dont giving up

Had so many leathermans. Always had it in my backpack. Left so many at airport security. Still got one in my backpack.

This is how a great company is made, with a very meaningful story that touches the customers hearts so they can continue the legacy of stories with their own Leatherman multi tools.

We are bombarded with marketing videos everywhere we look, but this documentary has a level of genuineness that I truly appreciate. Great job on the storytelling and videography.

There's nothing more satisfying to own than an heirloom quality tool. I own a 2007 Wave, in 20yrs, I'll give it to my son....

My grandfather was huge on tools; I can vividly remember seeing around 3 tool boxes in the trunk of his Volvo 240d. At the time, I didn't understand why he carried so many tools. Whenever I had found a weekend project for us to work on, he was always prepared.Why? Because he had the right tools for the job! At 19 years old, I had decided I wanted to follow in his footsteps and save towards a tool collection. My first thought was to buy a swiss army knife, as a replacement for my Leatherman Style CS. Brand speaks for itself, and I knew I could count on a Leatherman tool. So for my 20th birthday, I treated myself to a Wave + finished in Black Oxide. This was my best investment yet! the only thing I wish I had was my grandfather who I would have loved to get a Leatherman tool for. Thank you Tim Leatherman, for your hard work and determination! You've made a huge contribution to our planet! Much love from Jamaica!

I enjoy watching video's like this. Another classic story of The American Dream. A man with an idea and the vision, determination and work ethic to see it into reality. I am the proud owner of the original Leatherman that I bought at Eddie Bauer back when both companies were getting started. I have since bought about a half dozen Leatherman multi-tools.

As a teacher what I take away from this is something I try to remind my students of every day....Never do the easy thing, all the satisfying achievements in life are hard. It is the hard that makes it great. Cheers.

I know what they mean exactly about the emotional attachment. I carry my Leatherman Charge TTi daily at work as a Paramedic and on days off. I have had it 10 years and there are so many times it has been the game changer just sitting there on my pocket ready to go. Thank you from the bottom of my heart Mr. Leatherman.

Wow. I've carried, loved, relied on, and have my own tales...I could never be without at least one Leatherman every day. This additional detail of the backstory is amazing. It really fills in a lot. Thank you!

This made me cry and made me proud to have purchased a Leatherman Surge.

Great man, great tools. I carry 3 with me ,daily. Our daughter carrying one too. She is in law enforcement. Thank you for your perseverance.

Nothing but respect for Tim Leatherman and his wife. A story of grit and determination.

I bought my nephew a Rebar for his 20th. Now he's equipped for life!

Such a great and emotionally packed documentary! God bless you Tim.

I fixed my body part with Leatherman. I had metal spikes put in my foot in a surgery and they were supposed to stay there forever. However later one started coming outwards and got painful enough to prevent me walking. Surely i reserved a surgery to remove it, but thought i don't want to wait for it, i'm gonna get it done NOW. So i took a scalpel, made a minor cut to skin and pulled out the spike with Leatherman pliers. I believe it was Wave, though i had the original PST before. The relief was instant and i could walk again!

Beautifully made short film. I’ve had my leatherman wave for 20yrs....ain’t broken yet.

Thank you for never giving up. My leatherman saves my ass everyday! I do not stop recommending them.

Since I got my Wave Plus it has lived with me daily. Thank you Mr & Mrs Leatherman. The only comment I will make about this video is that it is too short. I would like to hear more of the stories both from customers and the Leatherman's.

Thank God for Tim Leatherman, and to hear theses people stories.

Thank you for sharing the history Mr and Mrs Leatherman. From an old traveling asian user.

My Wave is always ready in my pocket for any situation. Such as my Surge and the bit kit on my hip. Little ideas may become useful thru time. A Leatherman is a pure piece of genius art. Thank you Mrs and Mr Leatherman. Amen. :)

Your Leaterman Signal, choice find of a lifetime. I'm a trail builder, hiker, kayaker, skipper for canoe tours, outdoor tour guide, and into archeology. In my lowest time, living in a trailer with no simple amenities, walking back and forth to a small town, didn't want to hitch hike in these times, and I was kicking rocks around and this metal piece flew ahead of me after I kick this nice looking rock :), noticed the shape of it was a Leatherman, picked it up and didn't think it was good any more but kept it in my pocket any way. After 30 kms, I made it back to my trailer late that night, and I had a nice shower in town (after a month lol) forgot about the tool I found. Week later, I found it in pocket, cleaned it up, scuff marks showing it run over quite a bit, saw the name leather man, grabbed q-tips, and rubbing alcohol and cleaned it up good. Everything was there except the flint striker and whistle, but I've used everything on it. Starting fire to cook meals for workers, bottle opener, pliers, and Schrader for trimming trail up. I hated that 30km walk, but after, what blessing to find this remarkable tool, the tool gods led me to it lol. I'll be picking up a few more on your line up ❤️

I still have my original PST purchased in about 1988 or so. It is in great shape, and case is super worn. It has been retired, I now carry a Leather Blast. Fantastic tools.

God made the Humans, And Tim Leatherman Makes it Easier for the Humans

My dad bought me my first leatherman (squirt ps4) when I was 10, I can remember working on his car with him and if I could use my leatherman even if it wasn’t necessary i would, I would find any excuse to use it like cutting fruit or carving trees, It brought me so my joy, I am now 19 and it is still going strong and I have added just a few more (6 😝) and I recommend everyone one. THANKS TIM 😁!!!

Every project I do one of my many Leathermans or two is doing it. Leatherman for life!

Leatherman tools are such an ingenious tool. Life is definitely easier with it! Thank you from Nepal

I'd be lost without my Original Leatherman Supertool. Next to my tractor it is my most important tool. Recently I found a PST with a broken knife blade. After sending in for repair, I received it in like new condition, no charge. Thanks Tim. God bless you and the business.

Please Please Please bring back the PSTII. No other tool does so much in such a small format! I own at least 4 of them, and its my edc tool of choice.

Your perseverance & commitment to the products you produce is nothing short of inspiring Tim. I use a wave plus daily in my line of work as a rigger and I look forward to the day I can pass it down to my son.

Why do I love this so much? Good question I’ve watched it 4 times

This made me cry. It’s the kind of impact I would love to make in the world. He built a tool for people to use in order to have help but it actually had the ability to save lives. It’s awesome.

I am just seeing this video. But it is great to hear that after eight years. He did not give up. Also, thanks for making a knife/tool in America.

My father in law passed away one year ago. He was a tradesman, a miner, a hunter, and a "tool guy". As we later cleaned out his belongings we discovered two Leatherman tools. They were very dirty and rough. My wife said he carried them all the time. I worked hard to clean them up... and they both have treasured spots. One sits in our kitchen drawer and gets used for all sorts of repairs. I think of the man that made my wife who she is every time I use it. The other sits in my "go bag"... and I know that in an emergency it would always be 100% ready to go to work. Thanks for a great product!

I have been a big fan of leathermans for years and interesting to see the back story. Glad I stumbled onto this documentary.

Best multitool and best company to deal with! Hi from sunny South Africa! Thank you for your perseverance, innovation and great business ethics!

We stumbled upon Leatherman multi tools a while back in London UK. We loved the functionality, style and especially the orange coloured Skeletool. Since then we’ve bought and used a range of their knives and multi tools. It’s really inspirational to see how Leatherman became a world wide name. Great work on putting the documentary together!

Tim Leatherman is an inspiration to many; to me. I've had some of Tim's tools for many years. They just keep on working.

What a beautiful couple...and as a result, I've gotten a couple of beautiful multi-tools.

I have carried a Leatherman Wingman daily for years. I recently sent it in for repair and it is on its way back to me now - free of charge. A company that stands behind their products in this way is rare today. I am trying to decide which model I want to buy as an upgrade to allow me to have my Wingman as a backup since I am truly lost without a Leatherman in my pocket. Thank you to Tim and everyone else at Leatherman for making such great products and standing behind them.

As an avid motorcyclist my favorites are Honda's and Yamahas from the 70's and 80's. While riding my 1974 Honda CB 550 it started to buck and surge then finally died at the side of the road. I did all the troubleshooting I could without disassembly with no success. I then took out my Leatherman, an early style one but not the full sized one, and proceeded to disconnect the throttle and remove the full bank of 4 carburetors. I took my shirt off and, at the side of the road, took apart all 4 carbs and laid all the jets and needles onto my shirt to keep it all clean. I was able to completely remove, disassemble, clean, reassemble, and reinstall all 4 carbs with just that one tool. I canaries it for years before gifting it to a young guy I was working with. Oh, and the bike? It had a dead battery! But damn were those carbs clean!😅😅

I received a new PST in 1990 as a gift from a vendor Al Beele the previous owner of Transport Plastics in Sweetwater, TN. I still have my PST and it has been well used and well cared for. I have worked on firearms, trucks, cars, Harley Davidson Fat Boy, and many other things over the past 30 years, I just sharpened the knife blade for the first time last week and it was razor sharp again in less than 15 min. I have replaced the original leather case do to wear crawling around under vehicles I tore the snap flap off after 25 years I still have the old one but was afraid of losing my PST. This knife holds an edge better than any knife I have ever owned. I wish Leatherman would bring the original PST back someday because I believe it was the best model ever made IMHO. Thanks Al and Tim for providing the most useful tool you can carry on your belt.

Tim you are my hero. And saver. I have been using leatherman for over 20 years. God bless you and the family.

Only have had two Leatherman's lost the first one, the other is almost 20 years. Great for all uses including Aircraft. Used to take it everywhere when I traveled but after 9-11 it now gets a break and stays home. Good design and it doesn't rust like a tool from China.

My Husband has 15 Leatherman tools. He is just a Cashier at Walmart here in Canada, but he is an Essential Employee. He always has a couple of the tools with him wherever he goes. Because you just never know

Please tell me that I am not the only one balling while watching this. Simply an amazing set of stories and an amazing company!!

I wish this was longer, and more about the making of the product than about testimonials for it.

Tim Leatherman is just so wholesome. I got a Leatherman Bond on the way just because my dad had a wave 2 like 15 years ago and I loved it. Sadly it was in his car, which was stolen. I couldn't afford the wave+ so I purchased the Bond, I am so eager for it to arrive

Big thanks from Egypt 🇪🇬 to Mr Crunch story 😂, since 2002 i used my wave in every normal and challenging situation in the field ( oil & gas) car, garage on motorcycle, never let me down , great work Tim and team, I hope one day i can attend your trade shows, please keep on development, innovation and great effort 👏🏻👏🏻👏🏻👏🏻

WOW. I have one and I don’t know where it came from. Now I have to know how to use it since it doesn’t seem right to leave it in my junk drawer anymore. This gals going on an adventure. THANK YOU

I worked at Kodak Company at Brazil. Once a new equipment came and American Technicians came to install it. I am mechanical Engineer. When I saw both guys using it, I asked what is that. They showed me and said it was standard tool for them. Next day I was looking for it. Lucklly I found it on Import Store. I bought A Leatherman Supertool with a Light MagLite . Since then, this tool was on my belt. Some guys from my work made a joke like if I was Scout. But after using so much, my colleagues always came to ask to use it. Formidable, reliable and pretty tool . Thanks for that. My son will have a new one, that's for sure.

What a story?! 👍🏻👏🏻

30 years I’ve carried Super Tool 300, MUT, Rebar, Crunch, now daily the SURGE. If your carrying anything else -your missing out on the Very BEST made USA EDC ….E V E R! Fantastic video… inspiring! Thanks Tim and Team Leatherman.

I never leave home without mine both on and off duty. Can even count all the times I've needed it.

A wonderful story behind a great little "friend" always ready to give you help. With great admiration. Excuse my school English, I was born in the homeland of your 600: the car of my childhood.

Thank you sir for invent this tool. I'm from Croatia. I use Surge as my daily tool.. All the time is with me and make my life so much more easy..I wish you all the best.

I’ve never been without a super tool since 1995. This is a love affair that I will most definitely continue! Thanks, Tim, for truly awesome product.

Brilliant, Inspirational and Touching. Well done Tim, Chau and Steve!!!!

I remember when I bought the original first tool and my son liked it so much that I gave it to him now I have a Rebar on order I am looking forward to using it.

Couple of years ago I’ve been looking for my first multi and realistically had no idea on what is what and what is how Luckily for me I ended up buying Leatherman wingman, that small boy has saved my life multiple times, due to my work in sea, being a sailor and skipper it’s hard to have a whole toolbox next to you but now that I have it, I gotta thank leatherman and every single man behind my wingman for keeping me alive up to this day. In my eyes - leatherman is a rolex that can be passed down from generation to generation and it’ll be working like in its first day out of box.

Wooh That really a long journey for every effort you had make and great success in History of Leatherman..GOD BLESS YOU AND AMERICA.

The Leatherman tool is awesome. Being a firefighter for 42 years, it is important to have the proper tools to do the job correctly and safely. Many times I had to go out to the truck to get the proper tool - until we purchased the Super Tool for many of our members. Not only did it save time - we had every tool we needed with us to take care of any situation. Also working for the local police department as a civilian, I have used the tool to fix many items, such as staplers, copy machines, printers and electrical outlets. I have been the go to person to help all of the staff with their problems, WAY out of the realm of my working responsibility. But one that puts a smile on many of our employees. Thank you Mr. Leatherman for your perseverance. I look forward to giving my Super Tool to my granddaughter in the future. Thank you again. Mike Kaplan, Firefighter, South Old Bridge Fire Department, New Jersey.

I got my first leatherman when I was in my mid 20s the ES4 squirt . I choose it because it had wire strippers on it. It broke and leatherman sent a new one after 8 years. I carry that thing everyday. Love it . Wish It wasn't retired. Great tools.

Ive always liked Leatherman tools, I literally just purchased the Free P4 and I absolutely love it and think it is worth every dime. After seeing this story it makes me want to purchase more. Proud to support a company that makes their products here and employs Americans.

I recently broke both of the driver bits on my Wave while using the tool for my job. When I explained this to the Leatherman support staff, they replied that as a professional, I would know whether I was using too much force, and that the issue must have therefore been with the tools. Then they sent me replacements, free of charge. Absolutely excellent business practices, and a great company all around.

What a beautiful story. It just made me more proud to own my leatherman tools. 😁👍

Using Leatherman products since over 20 years now and love this company and what Tim and his team have enabled us to achieve with these tools.♥

Great tool! I once helped an elderly woman to not carry her groceries while walking her bike with a back wheel lifted... She'd lost her lock key while shopping, and I ripped the horseshoe-lock off with my Wave! 💪😎

I was first introduced to Leatherman with my wife who had a multitool issued to her in the U.S Air Force. I purchased a Leatherman Wave in 2009 and proceeded to use it on untold occasions for years to come. I broke the pliers in 2012, using them for unintended purposes. The Company replaced them for free with no questions asked. I also nearly lost my Wife’s issued multitool in 2013 when on a business trip and barely recovered it thanks to a kind hearted customs agent when re-entering the U.S. from a foreign country and forgetting the tool was in my carry-on pack. There has been no real substitute for the amazing versatility and usefulness of their tools that I have found. To this day and I will continue to use and stand by their product in the future. If you use and need a tool that supports your everyday adventures, you would be remiss to purchase anything other than a quality built Leatherman product for the occasion. This video just reinforced my position that there is no other Companies product that can compete with the Leatherman brand. Thank you for your amazing product and for this video of the back story.

Since my dad got me a PST2 in the 90s ive always had one on me. Your tool have gotten me through the tsunami emergency response and other conflict zones in Africa, N.Africa and South Asia. My 9yr old son wants one after all the stories i told of how i survived doing what i do. Thanks from Malaysia.

I love you sir. Wish I could meet you at least once in my lifetime. You are an inspiration to many young engineering students like me in the world especially to those who loves inventions and multitools. Saving up every penny of mine to get a wave plus hopefully soon.🙂🙏🏻🇲🇾. It’s an honour to create something which not only make people’s lives easier but also save their lives in deathly situations where they could almost lose it. So, thank you Sir Tim for everything. 🙏🏻 You’re a legend.

I am in tears, what a beautiful tribute! I have carried a Leatherman and given many away over the years. I have never been let down, not once!

Thank You Tim for your JOB.

I claim to be fan number 23! From my first PST II, to the Signal (that at this moment reach CT from OR)! I have at least a dozen models, even my wife carries two models in her Jeep! Love this tool and have NEVER even looked at the wannabe brands. Not once!

The first time I saw a Leatherman was on the pipeline. That was 1994. I bought one for myself as soon as I got out of camp.

Wow... thanks so much Tim... great history!!....amazing multitool.

I got my first one in the US Army and have carried one ever since. Over 25 years and almost half my life. I use my Leatherman more than I use my phone. Thank you for this video.

Love reading all the Leatherman stories here. If you could be sure to copy your stories and upload them to Leatherman’s website so your story can be preserved and retold indefinitely. P.s. Add any pictures you may have regarding the story.

WELL DONE SIR ! Not a day goes by where I am not using my Leatherman.

I still have my original Super Tool from the '90s. I've since bought many other models. Best multi tool around.

This is such a Wonderful video of my Favorite company! Thanks so much to those who put this together and for posting!

Beautiful story! Thank You Tim!😊

I carry a Rebar and/or a Supertool 300 for work. My favorite for casual and recreational is the PST II. Sad to see it is no longer in the line up. Great tools.