I love the fact that the racist white Karen mad at the Spanish speaking program on tv, was arrested and charged with a hate crime! She has since 'apologized' and said she was having a bad week!! GTFOH!! Her first court date was in April. That's all I could find.

When Americans don't know their country has no official language...

As a former McDonald’s employee, I have some insight on the infamous broken ice cream machine. First is yes, he is completely correct, the ice cream and milkshakes are separate even tho they’re in the same machine. One can be down while the other it working. There are 5 reasons the the machine will go down. 1) it is actually broken. It seems ridiculous bc it is, the machine genuinely breaks all the time for no reason 2) they’ll shut it down for cleaning and maintenance 3) if you go late a night there’s a time when they have to shut it off bc the machine will overheat. Not doing this is sometimes how the whole thing breaks. 4) they run out of flavor syrup/ ice cream mix. The ice cream and milkshakes start as a liquid that could easily be confused for milk if you don’t know what it is. 5) the machine or people will sometimes get overwhelmed by how many orders they get. If it’s too many for the staff to keep up on, they’ll stop serving it. You’re welcome to everyone who wanted to know and thank you to everyone who’s read this far down

"You only use English in America, you're an ignoramus!" Lady I hate to break it too you but ignoramus is a Latin word. I thought we only spoke English here?

Only in the U.S. do you find people that think being bilingual is ignorant. The rest of the world thinks it's important to be educated and learn to speak other languages. Here in the U.S. people hear someone speaking something other than English and see it as an insult. It's ridiculous.

So there was one time where I ordered ice cream at a McDonalds and got charged for it. I went to sit down and I waited for a while. I went up and asked and they told me the ice cream machine was broken. The guy who had me pay had no idea and was bright red. Apparently he was new. No problem. Felt bad for him cause mistakes do happen when you’re new. I got a refund and told him it’s okay and mistakes happen. Because they are fucking human beings and mistakes happen! What is yelling gonna do? It wasn’t even expensive so it wouldn’t be a huge loss for me either way

My father was also a world war 2 vet, and he taught me to welcome all people no matter where they are from.

“MY fAThEr wAs a WorLD wAR 2 vETeRAn!!” Like…okay and?? Doesn’t give you the right to be racist”

Retail work is hell, especially if you're disabled, I've had customers scream at me because i wouldnt let them pet or distract my service dog. Some refuse to belive I'm an employee despite the fact that im in uniform. I've also been called a "special worker" on more than one occasion

Did that woman think that only white Americans were in WWII? I hate to be the bearer of bad news...

No matter how many times I see it, I never cease to be shocked at the racist crap people spew. It’s horrendous.

Okay but that drive through guy yelling at the lady standing at the window is the hero we all need

My Dad was a WW2 veteran also. But he taught me that you can learn something from anyone and I still hold on to that to this day. He was also fascinated by all languages. He would never think this womans behavior was the slightest bit ok. And neither do I. I don't care what kind of day you had.

The woman at 12:15 seems to be complaining about being charged for her drink. I’ve worked at places that charged for refills, as well as charging to replace spilled drinks, and was often yelled at in the same manner. “No, ma’am, I’m not charging you because you’re black, I’m charging you because the owner is a cheapskate.”

6:06 I love how the lady changed up the story because she KNEW that the cop would think she was crazy.

I speak Spanish but I don’t let anyone know I do to see what they do and most Spanish speakers will speak English & are surprised when I answer them in Spanish!

I adopted my very best dog Snickers, my Husky, from Safety Harbor SPCA 17 years ago. We lost him this past December at the age of 18 so we were blessed to have him for 16.5 years of his life. I miss him so much despite the fact that between myself and my boyfriend we have 8 awesome dogs - but Snickers was our first dog that my children and I adopted and he was an exceptional dog.

When I was 18 and worked at Taco Bell this woman came during one of our rush times named 3 basic ingredients for a burrito her son wanted. So there I was naming every burrito we had for her to take her time deciding. Only for after all of that someone to call her while she was still at the speaker and me hear her say she thinks I'm the idiot. I've never seen my manager move so fast but he ripped my headset off before I could reply and didn't let me take her change at the window.😂😂😂

I used to work at McDonalds and I hated that ice cream machine. Those things are so annoying and yes they would break down often and we always had to have the manager call in a tech to fix it. If only you knew how big that manual for that dang machine was, not to mention the fact that trying to understand that thing was like speaking another language. As for the customers in drive thru, yeah, they didn't ever want to have to wait and they would always yell if the ice cream machine wasn't working or if they didn't get enough ketchup or sauce or even ice. I worked their for 3 years and I never want to go back, the best part about that job was the people I worked with and the older regulars who just came in for some coffee, so nice. Honestly, you look gorgeous without makeup!

I was at a Wendy’s and paid for a small choc frosty. Got to the window and the worker said they didn’t have chocolate frosties. She said it would be 10 minutes before I could get one. I asked if I could just have a refund, then, and she said “pull forward and park right there.” I waited 15 minutes and no one came with a refund or frosty, so I called the restaurant (from their own parking lot!) It was pouring rain with lightning and thunder, so I didn’t want to get out of the car to walk inside unless I had to. I was told to come inside. I went in (got soaked in the few feet I had to walk) and heard the worker at the window being scolded by the manager for telling me to pull forward. and then not telling anyone I was waiting there. They were very busy. I waited 5 minutes for someone to ask for the person who called. I explained the situation and I was told it was a misunderstanding because they don’t give refunds. The new worker I was speaking to apologized and went to see if she could get my frosty. I waited 10 more minutes. Then she came and explained that the frosty machine wasn’t working and she’d have to give me a refund. 😂 There was a crowd of unhappy people also waiting around me and some of them were outraged on my behalf and said they should give me a free meal for my trouble. I was just glad to get my money and go. I was there for 35 minutes and went home without a frosty. Frosties are tiny and overpriced now, anyway, so I won’t be going back I didn’t yell or call anyone names, though. What’s the point? The workers weren’t trying to cause me problems. I don’t need to be a problem for them.

Here in Tucson, you hear so many languages. So many ethnic restaurants are here too. You will hear Spanish, Cuban, Cantonese, Japanese, Ethiopian, Arabic, Russian, German, French, so many languages. And that's just on the bus. That gal in the Amy's video would loose what mind she has!

Hell yeah on you fostering animals, that's awesome! I also love the hair, it's giving Cruella in the best way possible. Glad cool people like you are helping animals in need! I can't wait to do the same myself when I have the space and the money.

The guy who kept calling her a karen is a bit obnoxious but it made me laugh so hard

As a McDonald’s crew member, the ice cream machine is like that annoying employee that works when they feel like it and takes way too many breaks. There have been many times where ive tried to greed that last mcflurry before it overheats and it just explodes on me.

That lady’s father must’ve been a WWII vet from the German side

The way I would've climbed over that damn barrier when she threw that drink. Wouldn't have even been entertaining.

How nice of you fostering pregnant animals.

“You’re supposed to learn English!!” Her two seconds later: *not knowing how to pronounce ignoramus* Edit: I deeply apologize to the people who replied to me, letting me know that I misheard the audio **major sarcasm**

This is why I love Spanish speaking people. They're so nice in general.

I can't imagine how the lady triggered by spanish would have reacted to me watching anime in Chinese or Japanese.

Apparently, this is the reason most of McDonald’s ice cream machines are broken. Most food serving restaurants by a specific brand called Taylor. Taylor pretty much makes these things faulty, which means only a Taylor technician can repair the ice cream machine. Standard repair fees cost around $150 within 30 minutes. Plus over $300 for every additional 15 minutes. So if McDonald’s has a machine that can’t be fixed easily, they would rather have it broken for 10 years then pay for repairs.

I love how Sam is uploading much more reaction videos. It’s so entertaining and hilarious to see these dumb videos and watch Sam react to it and share her thought about the situation.

If you're gonna get mad at someone for speaking another language, think about how you would react if you saw someone using ASL in public. It's the same thing (mostly)

Amy's Pizza is in my hometown (Hatboro, PA). For quite a while the place was so busy it was hard to get a table and there was a long wait for takeout because the place got so much support for standing up to the Karen (the one who was mad about the TV being on a Spanish channel). When she was probably getting takeout so how long was she really going to be watching it?

The thing about people that are like, “You’re in X country, learn the language!” Is that you know they wouldn’t learn another language if they moved to another country, and they probably don’t even know a second language in the first place. Speaking from experience, even if you know another language, it’s still more comfortable to use your native tongue.

The thing with McDonalds ice cream macho is twofold. #1 it literally takes 4-6 hours to clean, and its just easier to say its broken. Also, it only gets cleaned once every two weeks. #2 is that the machines are literally made to fail. If a part wears out or the mix inside goes down it literally locks you out of using it til a tech comes out. The company that makes them has a service monopoly on those machines they make four times in service yearly than do do in sales

I actually started watching you before I knew you were like, literally down the street from me 😂😂😂 Bless you for fostering and helping the humane society here. I lost my sweet boy last year, and I've been so lonely and lost without him. I've been looking into getting a dog, but I'm not sure I can handle it right now. I'm so sorry about your sweet Bean. 😢

My parents both work in the food industry, and now every time we go through a drive thru or are in a store they always say “thanks I appreciate you” before leaving/getting their food. Warms my heart and now I do it too

There is nothing I hate more than customers who change their order or say I didn't order that when a second ago they did during lunch rush.

GUINEA PIG!!!! I have 2. Your videos are always worth the wait. On the one side the people in them get me angry, but your reactions to them, and the reasons these people are getting so angry is funny. When the guy in the drive thru line was yelling, "Karen," all I thought of was Cartman and the way he says, "Kyle," which sounds more like Key-yell

Love the guitarist just shrugging her off ❤

God the racist karens are the worst

Why do people insult those that don’t know English? Do they not realize how hard it is to learn another language? Anyone who knows more than one language has my respect. Immediately.

I live in Odessa, and I've been to La Bodega. Great food and atmosphere. I hate it when people are like her. America has no official language. Yes, more than half the people speak American style English, but America is made up of all kinds of different cultures, and that means that it has a lot of different languages, not just English (not that we speak "proper" English)

I love the minimal make up look on you! You're naturally beautiful anyways. I'm 37yrs old and I've worn eyeliner since I was 13. Last year I decided to go with minimal make up too. I remember feeling a little naked without my eyeliner, but now I'm loving it. Less time spent putting on make up and I feel free.

The ice cream machine down is a running joke here in New Zealand. It's code for it needs cleaning, and no one wants to do it😂

Husband used to work at McDonald’s and he says that they say it’s broken or not working when it’s been cleaned and apparently they are absolutely horrendous and nasty on the inside.

13:45 what i gathered from the clip is that she was pissed at the price of the drink and she wanted it for cheaper/free and didnt get it so she flipped out and then tried to play the victim once the camera was out. i could be wrong but based off the clip this is what it looks like happened

I work with a rabbit rescue! Baby bunnies are so cute but a lot of work. Thanks for fostering and caring for them! I like you even more now 😊

Hey Sam, thank you so much for the upload! Your videos are always so very entertaining and your reaction videos are on point. My first job was at McDonald's and let me tell you, that ice cream machine was such a pain in the rear. We did have to clean it out every night and when I got turned back on, it sounded like a dying walrus no joke 🤣🤣. Also, if the store became extremely busy in store and in drive-thru, we would have to "shut down" the ice cream machine unless we had enough staff to manage someone just making the milkshakes or ice cream cones. Trust me, none of the managers nor the employees like that ice cream machine at all. It always had to be fixed because the syrup wouldn't mix with the cream which is why she probably could have gotten a cone and not a milkshake because of the syrup. Also, whatever cools off the cream or keeps the cream cold would not be working and we would have to clear it out and clean it out and replace the part. It was just a frustration in itself and I have always said if you want ice cream don't go to McDonald's because you are in for a disappointment. I would have just went to or even tried calling another place to see if their ice cream machine was working or just go to DQ. There was no reason for this person to go as far as she went. I should pray what I preach because I probably would have been frustrated as well. However, at that point I am too tired to fight with anybody and I really don't want to end up on UKposts or TikTok for being embarrassing or feel like I'm being embarrassing just because I am so critical of how I appear in public anyway so I would hate to draw attention to myself. Basically, McDonald's ice cream machine sucks and go to a different place to get ice cream / milkshakes.

I used to be a shift manager at McDonald’s. The ice cream machines DO break down often. Ours was okay, but sometimes it would just over heat from everyone and their mother getting something with soft serve in it. With that being said.. there are places that don’t want to fill it up and say it’s broke 😅

I'm so happy about your love for animals who need you most. Thank you!

I've seen a few fights happen with customers and always tell my staff to never, ever get involved. If possible remove any item that could be a weapon and then call the police. People seem to think we should try and stop it but nope, people wanna throw fists I'm going to let them.

When I get super pissed off, I get very quiet. I'm usually a loud NYC gal, but when I'm angry, my voice volume gets very low because I'm picking & choosing my words very carefully. I get straight to the point & don't disparage anyone. I just state the events so the manager &/or the owner understands what happened, & they can tell where the problem occurred.

I'm not from the US and I can't remember an ice-cream machine being broken at mcD here, but have heard the ongoing thing about ice-cream machines being broken at mcD over there and workers for some reason sometimes pretend it's broken. 🙈 I think it was something about the machines that was kind of tedious to do or something like that... Wonder if thats what happened there 😅

Born in raised in Tampa and never knew you were from there.

I love the minimalist makeup look!!! You’re beautiful!!! And I love your humor and videos!!!! ❤❤❤

As a former McDonald’s employee, in the UK, our machine really didn’t break often. The only times I had to turn down orders for milkshake or McFlurry’s were when the machine was needing cleaned, but cleaning was usually timed to avoid busy times so it didn’t happen very often. Usually around midnight it was off for a while because the mixes needed changed out and we almost never got milkshake and McFlurry orders then, so it made sense to have it off and put fresh mix and syrups in for the morning (city centre location with no drive thru, so we’d get rushes around 3-4am of those heading home from nights out in the bars, clubs, but that was it). The only time I remember the machine being broken/out of order and it being a big issue was middle of lunch rush on a particularly hot Saturday, lots of disappointed and frustrated people, understandably.

Bless you for fostering! I've had bunnies for the last 25 years. They are the best! ;)

I started at a restaurant when i was 16. Im 19 now and have been in the same restaurant for 2.5 years. My boss told me he wants me to takw over the restaurant when he retires, and im now starting the very baby steps of my management training!

I love your content so much!! you are a great actor and i always look forward to when you post, your content never fails to make me laugh, or sometimes mad at the characters i know or just you, that's how you know its quality acting. and i love these reaction videos too, they always are funny

Omg!!! I’m eating Wendy’s chili I picked up in the drive through and they were suuuuuper nice. Asked if I wanted a drink, would I like crackers with that . Smiled as I pulled up told me the total as I drove up and asked if I was having a good evening. Very nice and told me to enjoy and please come again. I know they are supposed to upscale and be nice but many are not. Was coming from cleaning up from our house fire, so it was really nice to have a little cheer today. Made me smile, and the chili was pretty descent for fast food. Bring nice is free😊😊😊

From what we see in the video that one at 12:17 seems like she was told that she needed to pay for her drinks and she then decided to make herself out to be the victim because shes black. If that is the case then she isn't any better than the white lady at the pizza place who was being "bullied" because the tv was in Spanish.

Awww Thank you for fostering the sweet babies

Girl in the pink dress was slaying, that blonde either wanted a piece or was mad her mans was also looking 😭

I actually did go off on someone regarding Spanish when I was working at Pizza Hut when I was a teenager. I noticed that the announcements on the board started showing up in Spanish and in English. And I had absolutely no problem with that because some people in our store spoke Spanish. Then I started noticing that the announcements in the English started getting smaller and put off to the side more so you had to actually read the entire bulletin board to make sure you weren't missing anything that was mandatory. One day I get called into the office and get yelled at because I missed a mandatory meeting that was on my day off. I had no idea this meeting was taking place. I was told if it ever happened again I would be fired on the spot. So I went to the board and I couldn't find the announcement that there was a mandatory meeting let alone that I missed one. So I go back and ask where the announcement was. He pointed on the board to a piece of paper in Spanish. Nowhere on the board was it announced in English. In fact looking at the board I noticed nothing was an English anymore. I made it very clear to my manager that if he was to give me any sort of punishment let alone fire me at any point in time that I would sue and own that particular franchise. I then told him that last time I checked we were still in the United States and I had no problem with the bulletin board announcements being in Spanish and English because I realized that most of the store did speak Spanish. However I and there were few others that only spoke English they couldn't expect anyone to read the bulletin board and follow it if it was not an English at some point

Knowing two or more languages is a benefit, and to be fair that goes for everyone.

That restaurant is literally called "I heart mac and cheese" I don't know how you could be upset that place is magically delicious. Their marketing is also adorable and so happy. The one near me in south Florida has mac and cheese themed wall paper.

my immediate response to that racist woman saying "my father was a WW2 vet" would have been like "what side was he on?" lmao

6:28 everyone speaks different languages. 💀💀💀"I'm being bullied by these people at Amy's."girl PUT YOUR PHONE💀💀💀💀💀💀

I love your videos! Thank you for making me laughing so hard😁❤️

out of the amount of karen’s i’ve seen these are the worst😐

"Oh shit stop that Karen! I need my food to get fatter Karen!" 😂 kills me every time

I would love if you acted this out: one time i was working at a cashier at mcdonalds and a guy started conplaining about how we sometimes charge for extra sauces. Granted, this is inevitable if you input it into the system as its automatic charges. It was just him and his wife and he only got a 4 piece nugget for them to share before sitting in the lobby. He then later came up to ask for extra sauces and because at this I had to charge .25 cents for the sauce. He then accused me of jacking up the prices on his meal and on the sauces and told me i must be stuffing my own pockets. Honestly i was so bewildered. I have absolutely no power to change prices as i was just a regular employee. I don't like that we sometimes charge for sauces either. For one, it needs to be consistent (which it never was) and for us it really depended which manager was on shift. I just think in general, we shouldnt charge extra for them, but instead just have a limit on how many extras is too much. But of course i dont get to make those decisions.

Great reactions. Great thought process and analysis of each story. We get more from you than just react video. Also, you look great with or without makeup. No worries. Do what feels comfortable!

Been watching you're shorts forever and just clicked on a full video and had no idea your in my home town ❤️ ❤❤❤❤❤

I love it when people switch the narrative like it will change what the video already recorded

The drive through - take a shot everytime he says Karen 🤣

I totally knew you were in my area! Thanks for putting yourself out there

"ma'am, this is a wendy's" just got taken to a new level lmfao

The people who work in these places are darn saints. I'd probably have thrown hands with the way they behaved. People who behave like this should be made to work in either retail or food service or both for a month so they can be humbled quick.

Thanks for sharing about your precious. That was really special/cool! Also love the dig @ Chick-fil-a 😆

As for the Spanish one, I literally started trying to learn it 3 days ago (for no reason other then i finished college so have some spare time and always wanted to learn one) and like it's shocking to me that other people hear a foreign language and get mad instead of wanting to learn it and understand like dude why. I feel so proud of myself that I know even just a few basics now like it does feel like you're part of an exclusive club and I can't wait to be able to use it sometime.

I fuckin love live music.. how could you not? Unless your soul is haunted

I’m a teacher and the first day of summer to the last… no makeup! Love it. But I see students sometimes and they are like” are you ok????” 😂😂😂

Love it im glad you’re doing well

Hey, I know I'm really late but I was there at the restaurant when the Karen was there. I heard her scream at the entire restaurant, and you are right I didn't give a crap and neither did my family, we just sighed and went back to eating, a mere hinderence to our meal lol 😅

I so like the SPCA thing. You guys are both great. Thanks for your care and also for your great content.

In the garden centre I work at, I've had multiple people try to skip/ not notice there is a line and throw there stuff at me or leave their trolly by my till because they can't be bothered to wait in a queue for 5 minutes which yes it does only have 5 minutes for me and my co workers to get through about 10 people even when they have lots of stuff. People just get so mad for no reason

Hey!! I don’t know if you’ll read this. But I actually got my first pet from the SPCA. Almost 6 years ago (6 years in September) She’s turning 6 next month. And I love her so much. The SPCA got me my first pet/cat. And I was so excited to see that your fostering and on their page for SPCA! And it just reminded me of when I first got her, and thought I would share. 😁

Hi loved this ( I haven't even started the vid) I'm not going to be that person that says " I'm not going to be that person" sooo thanks for more than 2 likes

Super happy your involved in spca ❤❤ one more reason to follow you

I worked at Mcdonalds and when we say its broken, it is actually broken. We are not being lazy about not wanting to make one, as it's very easy. It breaks fairly easily unfountrly though. Even though we work there, the employees are not the ones who fix it. We have to call someone from a company to fix it. And when they do come it takes a while for it to be fixed.

So for the ice cream machine one, my Cousin who works in McDonald’s said that for instance at night they say its broken when its not because it takes so long to make them so at night or during busy days it clogs up the line and stuff.

Love everything about you, Sam, you are great

when you were mentioning something about mcdonalds and the ice cream machine. i actually do work at mcdonalds and a lot of times we were just cleaning it lol

The last one that you showed was at a Dutch Brothers in Lebanon Oregon I absolutely recognize it from the surrounding businesses.

0:13 is so me but im singing with the music when im alone in my room Im in tampa aswell !

13:16 I'm guessing she got caught putting soda in a water cup and the cashier made her pay for a soda.

Due to some crazy configuration at a Sbucks, I accidentally cut someone off. I felt so bad but ended up trapped between 2 cars. So I paid for her drink and had the barista apologize for me.