The idea that “they chose this” is such a dumb excuse for celebrity harassment. They don’t owe you their time or energy. Some people have a huge passion for acting, singing, whatever art they do.

Stephanie: *casually holding a woman against her will* Security: why is this woman shouting?

NO! It is NOT okay to invade someone's personal space no matter who they are! If you wouldn't do it to a normal person DO NOT do it to a celebrity! They are just normal people with kick ass jobs that they happen to be good at. That's all.

As a hotel employee i can confirm that it is illegal to check someone in without checking a physical government ID

I've just started watching, but I had to say this: If you're wanting to split the bill, have that discussion before not after you eat. Also, everyone should discuss budget because there are those who can't afford a pricey meal.

I can't believe the woman who went into someone else's house! Wow 🤦‍♀️ I'd file trespassing charges for sure. Good thing he got her on video & got the license plate. I hope the charges stick too.

When I worked at Ross on the stock team during the Christmas season, this woman came up to me and started ranting about how another customer had a service animal. She told me to go to the customer and tell her to leave, because "having animals in a store is illegal." When I didn't do anything after five minutes, she came back over to me and tore into me. She took my name down and actually called corporate to report me. Obviously, I didn't get into trouble. The worst part was how scared I was because she was just so angry and confrontational. She even called me stupid and useless, and I was just thinking "I've been here 5.5 years and I still haven't gotten a raise after dealing with bullshit like this."

I've worked in customer service for a year. In that year I worked two jobs. And at each job I have been told do not, under any circumstances try to apprehend or confront someone you suspect of stealing. At the end of the day, unless you are LP it is not your job. Furthermore, you have no idea if that person really is stealing. If they aren't, you and your manager are gonna look bad. To top it all off, it's a liability. You don't know who you're confronting. You don't know if they're stable or dangerous, you don't know if they have a weapon on them. You interfering with a customer for a $12 shirt is not worth your safety and the safety of those around you. Also, who in their right mind just puts their hand on another human being? (I'm not saying the woman in the video was stealing, just saying what I've learned.)

It's not just trespassing, it's breaking and entering. In some jurisdictions it could be a felony.

"you seem like you don't love to serve" Show me someone who does ,🤣🤣

I was a store manager at a DQ when I was 21, I started there as my first job at 16 and gave my soul and worked up the ladder, I lasted one solid year as a store manager because of the way they expected me to give when I had already given everything I had plus some and they loved me in that position bc I was single with no children I was told by the owner they loved that about me because that meant I had nothing outside of work to focus on, they would expect me to be there 7 days a week open to close sometimes, I was diagnosed with lupus during my time there so I was sick frequently and the owner would tell me I needed to just smile and I’d feel better, or if I needed a day off or to leave early I would be told I needed to stay at work to get my mind off of it, it was awful, they really do burn the best employees out so fast and wonder why they leave

When celebrities/influencers are at events, it is their job to interact with people. But when they’re just going about their ordinary lives, they shouldn’t be harassed for their time!! You wouldn’t want someone asking you to do your job during your personal time, don’t ask celebrities to do theirs.

I have to say this: with all of my anxiety, my genuine disgust of being touched by a stranger, with all the fear building up, Stephany would've been b*tch slap so hard she would've dropped dead. I wouldn't be able to control it, f*ck it i'll go to court. Never hold onto someone like that. That's INSANE! Edit: very interesting explanation in the replies

The undercover boss one is a wtf. Like idk i he was talking to the customers that way or doing it privately but if every server and chef basically anyone in this industry got fired for talking about customers rudely. There would be no more workers the amount of times my bosses even have come into the back to bitch about customers is insane. They own a cooking school and 2 5* resturants its just natural to vent your fustration out in this way. That boss is insane i swear.

With the guest who didn’t want to show his ID to check it…he kept claiming he is law enforcement! How many times do you see on true crime documentaries that the hotel didn’t get an ID and it royally screwed their case? I used to work at a hotel front desk, and if you didn’t have ID, you didn’t have a room. It’s a standard thing that is required at any hotel you go to.

The undercover boss clip I've seen that episode. The employee was insulting a customer to their face, making fun of them because they were on a budget. The employee was awful to the customer. It wasn't him talking shit about them where they couldn't hear. It was pretty sad.

My husband and I had 2 different people who were obviously in active addiction try walking into our apartment the first week we moved in. Apparently a drug dealer had lived there before and thank god both times the door was locked because I'm paranoid anyways but my husband lost his shit on them.😅😂

Walking into someone house while FILMING THEM is crazy..

Dang John Cena is so nice! He took that very well! Also love the sarcasm!❤

I grew up in a small rural village in Nova Scotia where 3 different Hollywood celebrities had seaside cottage getaways .....never brought up what they did for a living , never asked for a picture or autograph and treated them the same as everyone else . I think it horrid behavior to chase a celebrity to take pictures or video . They do their job by making movies to entertain us,they are entitled to their own personal lives and we are wrong for expecting more.

If that woman keeps walking into people's houses in the US then she's going to find things out the hard way.

Adults are the worst at kids' sporting events. My daughter is 7 and she is an awesome softball player. She is a catcher. During a game, the opposing team's coach came to our fan side and began making sly comments about how our team's pitcher sucks. The girl was 10 years old. Wth? 😅

In regards to the gloves at Publix, he said she demanded she CHANGE, they were all wearing gloves but for some reason she wanted to waste time. Depending on the place, you might have to wash your hands between gloves and they are packed. I point changed gloves when it was required, like going to the bathroom, switching food types, allergies, etc.

I think John Cena handled that about as well as he possibly could. Saying the guy should have been respectful and ask to take a video of him and then not following him around the store while still taking said video. The guy filming was very rude.

In the Publix one, it said she wanted the worker to CHANGE her gloves. So she did have gloves on. They just wanted her to change her pair of gloves, which is unreasonable with how busy they are unless she had an allergy. And she wasn't complaining about an allergy, so I doubt she had one. She just wanted to be difficult

IE Boston Market - the least the dude can do is not stand around trashing the customers at work... I mean she aint wrong. Editing to clairify - that is what after hours is for... not saying not to bitch about customers at all.

I was at Silverstone in the UK and I visited the shop. There was a sweatshirt, in my size and I took it to the counter to pay for it. A guy approached me and demanded it back. He said he had seen it first and had hung it back on the rack for just a moment. He had not been near the rack when I picked it up. Four of his friends stood in behind him and in public view he said, “Guys, tell this fella what happens when I don’t get what I want.” He spoke in a Afrikaans accent. I took one look at him, head to toe and back to his eyes again and then I turned back to the counter to complete the purchase. I never spoke a word. Then, as cool as a cucumber, I walked to the exit and left while he continued to hurl abuse at me. My work colleague with me asked if I was trembling and I told him to be quiet and keep walking. The adrenaline rush ended a little later and I shook them. I don’t like confrontation but that guy was so disrespectful and I had the sweatshirt.

I love this! She’s the best content creator for me. She makes me so happy and ALWAYS makes me laugh and just in general pulls me from the darkness.

Here is my take on celebrities and privacy. If they are not doing something that is relating to their job and meeting of fans, then they are off the clock and leave them alone, especially if they are eating out or whatnot with friends. If you feel the need to approach, then just be polite, say Hi and let them know you love and support them. If they are receptive to autographs or pics, go for it. If not, let them be. They aren't on the clock. It's no different then a regular at a grocery store accosting a cashier they know at a diner and demanding them to help them.

I've actually seen that episode of Undercover Boss. He said some pretty rude shit about the customers directly to her, so I can kind of see why she did it

You need to watch the whole Undercover Boss coz that kid at Boston Market was a horrible little shit lol. I've worked in service too and the way he talks about people in his workplace is just too much 😂

Watching these vids makes me worry a bit bc I've never been a violent person, but imagining myself in these situations makes me want to lash out physically

I don’t know why tf security are saying Stephanie has this level of authority because she doesn’t, she doesn’t get to restrain someone just because she’s an employee. It’s up to her” no it isn’t! Clearly the security doesn’t know how to do their job.

I had exactly the same thing happen to me when I was a kid. A neighbor girl walked right in front of me as I was batting. She got a pretty bad whack but there was no way, by the time I saw her, that I could check my swing. I got in some pretty deep trouble but it was an accident and not really my fault. She had no business on the field.

At a hotel now. Front desk asked for ID. I not only showed it, I handed it over. I prefer places that are charging me hundreds to thousands of dollars to confirm I am actually who I say I am.

Funny story but I actually did walk into my neighbors apt once… HEAR ME OUT THO lol. 2 identical building right next each other… same landlord apparently made the front door entrances the same key… so my key opened the front door and I walked in the first apt on the left… right where mine shoulda been. Was met with a very confused man and his dog when I opened it😂

Sam’s first priority: what if they were having sex! 😂 I love Sam

I have been told this is uncommon, however, my mom taught me to tip everyone in the food industry even fast food. My mom said it was especially important to tip people in fast food because people get treated very poorly by customers and that a lot of people that work there are struggling to make ends meet. Every time I got through the drive through I don’t care if it’s McD’s, Taco Bell or any other fast food place I will always give them at least a dollar because it will always make them smile. My mom also told me if you can’t afford to tip you can’t afford to go out to eat. Some people may disagree with these and that’s okay it’s just how I was raised and how I taught my kids. I will leave you with this thought… if you tip your barista a Starbucks for your coffee why not tip at McD’s drive through.

i feel like its a fair point that if you just randomly encounter a celebrity and they give off any particular impression, you cant really judge character on that one instance. but on the other side of that, how someone treats someone working, like the people just working on set with them, if theyre an ahole once it could be an off day, if theyre an ahole multiple times they _might just be an ahole_

That dumbass that was yelling to run the red light pissed me kff so much omg💀

For the Boston Market, This was Undercover Boss and he was being really nasty about the customers.

Ngl the dark storm makes the purple LED look AMAZING!!

17:50 OUR WE? YOU YELLED AT THEM

My Neighbor broke into my house THIS WEEK to try and steal my pets after already stealing one of them 🙄 neighbors in Florida

The bill was $4000 that was the issue. Those 2 blokes had the cheapest items because it's ridiculously expensive whilst everyone else had $200+ meals etc . I'd pay mine, leave a tip and walk 😅

First off why would you break in someone’s house just to record them so weird

I used to work in a museum where we got quite a number of celebrities. Most of them were artists (extremely famous in the art world but not as well known outside that sphere) but also a decent number of big actors and musicians. There were definitely some employees who were just awful about it and super fanned all over them. But I'm proud of my team for doing our jobs just like we would with any other patron. Just because someone is well-known it doesn't mean they don't get the right to do normal stuff like everyone else.

Cops don’t take digital copies of ids. What? as a server I am so sick of people trying to give me photos of their ids. If it’s for your COVID test check? Yeah I did that. For alcohol? For a hotel room? No way

A FORMER friend of mine, declares her entire birthday month, and she is DEEP into her 40s. It is the most annoying, and pathetic thing I've ever seen. Even when we were still friends, I'd have to mute her for the entire month, because every day, MULTIPLE times a day, she'd be posting stuff like, "If anyone wants to give me a birthday gift, I'd LOVE a new (high brand) purse! Let me know you LOVE ME!!!!

Ok but boston market has some weird employees I once went in with my 4yo daughter and the man from the counter stood over us while we ate trying to ask my daughter questions until it got to the point where I was like dude what are you doing? This is so creepy and uncomfortable

The first and only time I've seen a Ken was at Burger King Me and my family were getting breakfast and some guy came in with a bk cup with ice. The guy was complaining about how much ice they put in it 😑 like dude came in and complaining just for some dam ice. The workers ain't paid enough for this shit

This is just scary

While I love to make people happy, customer service can definitely be hard. I really related to the hotel situation with the id. I had an experience where I worked in a daycare, and the father of the child refused to get his id that he left in his car. We have to make sure that a person has the authority to sign out their child, regardless of the relationship, because we don't want to send the child with someone they're not allowed to go with. He yelled at me, said I was just the help, and asked for my info to report me for attempted kidnapping. Long story short, he was dealt with and didn't bother us again. Definitely my scariest customer service experience. Moral of the story: be nice, and treat others with respect❤

The ID one just pisses me off. I hate people like this. I bet he has money and thinks he can do whatever he wants.

I've actually had that same conversation regarding bothering famous people when you see them out in public, specifically our conversation was about the Lightning players, lol. I said that unless they're out in public doing an appearance, or they have come into your work seeking out a service, leave them alone. The other person said that nope, because of who they are, it's fair game and what they signed up for. I don't feel that they owe us anything and deserve their peace and privacy when out and about, your job doesn't make it ok to harass you when all you wanna do is get some coffee. 🤣

Love all your videos! And especially how you try to stay as unbiased as possible and open minded. I will say in the case of the publix sandwich ordeal, as someone who’s worked there, what immediately jumped to my mind is that in the deli they have to wear multiple sets of gloves. It’s usually more heavy duty work gloves under the regular plastic ones, so I’m thinking she might have been referring to the more heavy gloves under the plastic ones. At least in my mind that would make more sense. Especially sense there are usually plenty of boxes of the plastics ones everywhere in case they rip or something, but the underlying work gloves are usually bought by the employee meaning they probably can’t change those ones.

I'm surprised they could see John Cena because of "you cant see me." Joking aside let the man be. He handle it quite well, so let him enjoy his peace and quiet.

Love to see your reaction to TLC type shows. But I look forward to your reaction videos either way 🥰

Thank you, ❤I love your work and humour

I avoid my birthday like a plague to have no expectations.

Yassss girl! I would love to see videos of you reacting to tv shows ❤

I always loved this one. She reminded me a lot of my husband's sister who, sadly, committed suicide. She and I would watch this and hoarders all the time and I remember watching this one with her and both of us relating to her. So glad she found her worth

I’m torn on the old navy one. Leaving a store with a shirt the store sells with the tags still on is a huge red flag. That is very reasonable to be concerned about that and go check out the security camera and have the person wait so you can verify if they came into that store with the shirt. Frankly really dumb move by the lady. However the way she was held and how they didn’t handle the situation well was mad. Absolutely unacceptable

I’ve been a hostess at a restaurant for almost 3 years, and the burnout is real. The treatment we get from both the customers and the servers, and sometimes the managers really wears you out. I got the job to pay for college, but I’m finally looking for new jobs, hoping for something with less customer interaction and more physical work

She asked her to change her gloves. Not put them on. There is no reason for her to change her gloves unless there is an allergy issue.

ugh so many people when they get mad about something at the hotel immediately go to "I'm gonna get you fired" I hear that so much. I have to take a deposit "how dare you accuse me of going to mess up the room, I'll get your fired!!!" "how dare you tell me to turn my tv down!" "how dare you tell me I have to present an actual id!" "how dare you tell me I can't go into the housekeeping area or the kitchen!!" on and on...

We have a tesla, and I have never seen people fight over a supercharger spot. Usually people are really friendly and share road stories. On road trips you sometimes find someone taking the same route for a while and you end up chatting with them each time you charge.

The one friend you need to just push out the car

I like to see your reactions to shows. Also publix subs are the bomb

The best thing about being a server is that your tip is based on how good the food is and not just the servers service... so sometimes people won't tip because there's hair in the food or w.e.. and then you still have to tip out the cooks WHO FUCKED UP THE FOOD😡

I had a customer call me a word that starts with c ends with t cus he wanted to see a rated r movie and was clearly old enough to see it. He lasted five minutes Cus it had a lot of cussing and left. He left his ticket with receipt at customer service with no refund so my boss canceled his theater membership, looked up his phone number and found out it was a manger from another theater company. So calls were made.

Omg you haven’t seen Schitts Creek?! It is so hilarious! Funnier than I even expected. A must watch sooner than later! ❤

I carry pepper spray, Stephanie would've gotten it immediately. Loss prevention has straight up ripped on my body before and I wasn't even going anywhere. This shits so fucked up.

I love your content so much your videos are so much fun to watch

Worked at subway for 2 years they were wearing gloves the woman requested the sandwich maker change her gloves because she has an allergy to something I've never had a problem changing my gloves but some of my coworkers would get an attitude over being asked which is just weird e.e but honestly if they have an allergy those tomatoes and things get dropped into the wrong bin all the time during a rush chances are whatever she's allergic to made contact with something in the bins at some point if it's a bad allergy they probably shouldn't even be there

Schitt's Creek is a great show, for sure one to watch.

I met a dude at Wendy's once.. HE was born to serve... happiest mofo in the fast food industry i have ever seen. LOLOL

I’m late to your videos and am watching this right after my old neighborhood’s Boston Market went out of business and laughing 😂

I wouldn’t go back into an area without witnesses it would feel really dangerous when you’re already being harassed. Unfortunately i worked in a store where we were expected to racially profile people and it caused a bigger problem with white shoplifters because they could reliably come back and keep stealing without consequences. It’s so important to look at suspicious behavior objectively.

Working at a bank, the amount of people that act like that over seeing their ID is ridiculous. Why is it so hard to not be a POS?

Another great video and can’t wait for an update on Ellie 😊

I enjoy your videos, you have a good energy. I'd love reactions to TVshows.

I agree with the Birthdays being too big of a deal. It's to much.

As someone with germaphobia I would die if someone handed me a sandwich someone made without gloves but I’d still be kind and politely take it with two fingers! I mean I wouldn’t eat it… BUT I WOULDNT LET THEM KNOW THAT!😅

The sandwich one I kinda understand. My mom had to ask someone at subway to change their gloves because they were handling onions and she's allergic

Omggg Sam's earings are TOO cute !

perfect summation of the service and retail work world

John Cena is such a cool guy

hey Sam! How are you doing today ? I really appreciate your videos

I LOVE your shirt!!

That Undercover Boss episode, he was down right mean about the customers. He hated them. I’m in retail and I would say some of my customers are little annoying but I love working retail. I love talking to customers. He was two faced then, when he could, he was hateful. He talked badly about every customer to where she couldn’t take it anymore. So, yeah, gotta watch that episode. Course I would have bowed out. That’s okay, I don’t need to think about it. I’ll leave. Quit if you like.

I work at a cafe and I’ve had customers ask me to change my gloves. If they ask nicely I don’t rly mind doing it. One lady told me to so rudely and I rly wanted to just say no but I get paid to be nice and it wasn’t a big deal

Please do reactions to tv shows! I enjoy other creators who do similar content and I love seeing your face. 😅😂

On the sandwich one, the lady was wearing gloves. The customer wanted her to change them and make her sandwich with a fresh pair of gloves. I'm not sure why she didn't just comply, because it's a pretty simple thing to do, even if it seems a bit silly.

For the shoplifting story, if the shopper was witnessed committing a crime (selecting the item and leaving the store) by section 494 of the Canadian criminal code they can conduct a citizen’s arrest including physically arresting the person committing a crime. Security in that circumstance would be to keep the situation from becoming dangerous unless they represent the store. That employee didn’t seem to witness anything, though, so they aren’t protected by the criminal code…the customer had their section 8 charter rights against unreasonable search and seizure violated before the employee ever laid hands on the customer, though…unfortunately, since Stephanie arrested the customer, security had to wait for the police to get there and just minimize the physical risk. As for filming, we really need law to catch up with technology. I’ve been helping someone having a severe mental health episode and been unable to help them properly because they were distracted by screaming at the person filming them and begging them to stop…the person filming said they were filming so I wouldn’t beat them up (I’m 5’0” and the person was begging to be left alone)…I actually had to ask the person how they would feel to have their hardest moment in their life filmed and invaded by some stranger when they should be able to just focus on what the next steps are to finding a new normal. There’s got to be something they can do to bring some balance between respecting people’s privacy and recording wrongdoing.

I've seen the undercover boss episode and honestly ive heard way worse working in customer service. 90% of the work force would be fired if everyone was fired for bitching about customers.

When The Phantom Menace was released, I invited nine other people I knew, to the movie theatre to watch it. When they arrived, I presented them each with their ticket and suggested they go to the kiosk for snacks and drinks. When the end credits rolled and we were leaving, chatting about the movie, the conversation suddenly took a turn towards money for the tickets. I struggled to convince them that it was a gift to them and we were simply celebrating a new Star Wars movie release. The atmosphere was thick enough to cut and about half of them left in a mood. The folks who brought their own snacks and drinks in oversized coats - I kid you not - didn’t argue about getting a free ticket to see a movie.

Hotel Ken "I WILL GET YOU FIRED AND USE EVERTHING I HAVE AGAINST YOU!" Hotel Ken "I'm not being hostile! You're paraphrasing"

Im pretty sure at the end of the hotel one the guy literally HAD his ID on him and was just being a little B

i would sue old navy so hard for this lol