The man understands what's up with his elderly neighbor. He's being firm but fair with her. He's a gentle , kind soul who wants to soothe her issues in a gentlemanly way. His mama taught him right.

The older lady ringing doorbells at 1 am makes me wonder about early stage dementia.

This man is a true sweetheart. I'd be honored to be his neighbor

That first interaction was so sweet. That guy has such a big heart ❤

Someone needs to buy the little old lady some really good black out curtains. i have a street light and a store sign outside my bedroom window and i tell you those curtains made a HUUGE difference. I want to buy more for when i have a migraine

for the first one: I have neighbors who have flood lights in the driveway that seem to stay on all night (or at least a good portion of it), and it shines right into my living room. Is it annoying? Absolutely. But all I have to do is close the blinds. Problem solved. Could I have gone over there and said their light is shining right into my living room? Yes. Would it really have accomplished anything? No. It looks like that woman was lonely more than anything and was trying to find a reason to talk to people. I guess what I don't get is, why didn't she go over during the day and talk to them? For the second one, did anyone else notice the rep has a medication bottle in front of him? Maybe it's something to keep him calm so he doesn't snap and respond to the clients the way they're talking to him. Makes sense with what customer service people have to put up with all day.

Aww so cute I liked how the guy was very respectful to the elderly lady

I do customer service for a bank. We are allowed to hang up on abusive customers without warning. Thankfully, it's a rare occurrence. The first time it happened to me, the call went on for ten minutes. My manager outright said that was nine minutes too long. One of the reasons I much prefer it to customer service in retail. You will not get your way with the bank because you scream at the teller (or in my case, the phone agent).

I love it when customers get all crazy on the phone. They are totally unaware that they are being mocked the whole time. I've had jobs where we would often have to mute so we could laugh. I worked in phone banking. For example those people go insane if you don't let them do things like kite checks like they usually do BECAUSE IT'S ILLEGAL. They would seriously call up and yell at us for not letting them break the law while also admitting to a crime.

This guy is so nice. What a nice person

The first one I was just so touching how they came to an agreement. The apartment building I live in is shaped like the letter C so it isn't all that uncommon for us to run into each other daily. The guy and the older lady remind me of the one guy and his girlfriend that live here on the second floor and the elderly lady that lives next to me on the first floor. She has a bit of a broken filter at times and comes across a bit harsh...I have been here almost 14 years so I am used to it plus I help her with anything she needs....the guy upstairs though is so funny about how he responds to her when she is in a tizzy....he is just super calm about whatever she is complaining about on any given day but will be the first one if he sees her pull in the parking lot after grocery shopping go and grab all her bags and help her put the stuff away.

For the situation with the homeless lady it sounds like she wanted cash and the woman chose to buy her food instead and that's why she was mad.

0:00 OKAY BUT HIS VOICE WHO SINGS THAT PART OH MY GOSH ITS PERFECT I COULD LISTEN TO IT ALL DAY!

Props to that man for having patience. Sometimes it's important to remember when you get older, other conditions come, and that can be very scary - you just never know! ^ ^

we don’t talk about bruno absolutely gets stuck in my head when i hear it. i’m okay with it, though, because i love lin manuel miranda and all his songs do that to me.

Being a call center representative is horrible. One man made me so upset I just left work when I got off the phone with him. I had to go home and cry. I get you're frustrated but the nicer you are the more I'll be willing to work it out for you.

2nd Video: Yeah, Google is ur friend. Clear ur cache. Restart ur device. Take some deep breaths. Lol

Not gonna lie, everyone in that McDonald’s is acting lowkey insane

Inconsistent or not, I’ll be here. You’re too funny and I always look forward to your uploads!!

The audacity of some people

The guy in the gym: do you think that might have been 'roid rage? It was a pretty weird thing for him to be upset about and his level of anger was definitely disproportionate. (And he kinda looked like he might be taking steroids...)

That first one...I love that he invited her to come hang out if she's lonely.

For the first video holy crap he took that incredibly well!

Customer service, once people start yelling I mentally check out. 😂

That man is a saint, oh my goodness 🥰

He is such a sweet neighbor and SOooo very patient.

I've legit gotten discounts from people just for being nice and decent to them lol 😅...the bar is real low for these poor customer service ppl, I feel bad for them.

I'm not sure about the McDonald's one. We don't know what actually happened. The man filming didn't hear the event from the way he's talking-he's asking is that what happened basically and asking them which employee it was. I think he's actually just stirring things up worse and making a tense situation into a nightmare. But as far as what happened, I just don't think we have any solid info. Everyone keeps repeating the smack my daughter line without any kind of clarification at all. And no one is letting the employees say anything without interrupting every 30 seconds to repeat the smack my daughter thing. It was really weird.

That guy was so nice about the old lady ❤,

I could never work anywhere with customer service bc the first person to yell at me like that or tells me to smile or tells me to take their abuse bc its my job is getting a knuckle sandwich

Now i got Bruno stuck in my head lol.

Oh the sweet man with the lights 💕💕💕

The man in the first one handled the situation very well, I think she may be lonely and he recognized that and offered to visit.

Sam please don't worry about uploading videos every Friday. Life and family and your happiness (and mental, emotional and physical health) are extremely important so don't stress or worry about uploading This goses for everyone you're job/career revolves around you and your personal life you should never revolve your life around work . Edit: if anyone worried why i included mental health i wanted to clarify that other people read the comments so and i want people to be aware that they matter and should not worry about pleasing eveyone as you unfortunately can't please eveyone

Older lady at beginning... someone needs to suggest or buy her blackout curtains. If that doesn't solve her issues with lighting...I'd think she has dementia or something along those lines... I bought blackout curtains a few years back and they are MAGIC lol back neighbors have flood lights they leave on all night faces directly into our master bedroom and bathroom.

I'm so glad you read The Woman In Me!! It was such a heartbreaking read. What a trooper!! ❤ love the vid, as always!!!

The dude was cool with her ,, hands up to him ,,where are her family in all this ,,god love the both of them,,😊😊

Hi I really hope you see this, I love your videos and they are (sadly) so relatable, specifically the toxic parents one. You’ve helped me so much! Thanks!

That man in the beginning he is so sweet

I feel like you'd be a real fun person to hang out with offline.

That’s definitely a positive outcome with the elderly neighbor. I’d probably do the same thing. My first thought was actually helping her get some black out curtains. I love that he offered her his company. I think she desperately needs someone who looks out for her. I don’t have children and I really hope I’m lucky enough to have a neighbor like him.

For the old lady I would guess the police probably told him she probably has some dementia or something.

Ive watched this twice now. Kindness begot kindness ! ❤️❤️❤️❤️❤️

Bless his heart

People need to learn how to say, "I'm sorry. I apologize." No one is perfect so it isn't a hit on your self-image or self-worth, to admit that you were wrong. Matter of fact, it will garner more respect from others, when you acknowledge your own mistakes. I have been in heated discussions with clients, & the minute I said, "I apologize for my mistake & the inconvenience that it has caused you", the whole tone of the conversation became neutral. Not many people are willing to admit their mistakes, but as I said, "No One Is Perfect."

11:06 most of the more recently built (past 10 years, god i feel old) fast food places ive been in the drive through for seem to essentially have a little booth built around the window. you can see the drink machines and maybe part of the front counter, but none of the kitchen is visible from your car. you dont know wtf is going on in there and i think thats for the better

Such a wonderful man. It can be hard to handle someone with dementia. And he did it so beautifully. Even though my Grandma forgot who I was at the end I still cherish those memories.

Being homeless is not an excuse to threaten someone and curse at them. Could mental health be at play here, absolutely, but threats are never acceptable, period.

can we please talk about her shirt 😭😭

That man is an angel ❤

I love you Sam, thank you for posting another video 🎉 and being a respectable person 💜

The cheese on the sandwich clip, the employee touched the sandwich with bare hands before the lady took it back.

Love the shirt!! So cute!! ❤

props to him. this could've been a big blowout feud but he was like I gotchu, I can turn them off

I worked in medical billing and people would call up screaming. I did it for a year and it was very difficult.

Omg what a nice man !!

As someone who worked in retail since i was eighteen and still working in retail its amazing how much abuse not only myself but my colleagues have experienced in the past i been, yelled at, threatened, inappropriately touched, changed thrown at me and belittled and whats worse is it feels like the general public seem to think retail workers are bottom class citizens and were paied to get abused and talked down to and its perfectly alright to take out their frustration on retail workers or anyone who works with the public or public sector as they've had a bad day so please if you reading this don't do this just like you were humans also were working to support ourselves and our family Edit: its kinda upsetting how many videos like thsese are around that sometimes it feels like it's a 'normal' part of life to be abused like it's normal to go grocery shopping or taking a shower regularly

Sam, I love your shorts, and your channel! ❤❤❤

I really like that you talked about books you've been reading at the end. I'm waiting for the Britney Spears book to come in for me at the library and I'm very interested in her perspective. I'm just a little younger than she is and I think that's why I'm interested. I haven't read the Jeanette McCurdy book yet.

YES! I work at a mental health helpline and people treat me like shit! Like come on, I'm trying to help you out!

I think the lady at the drive thru was either harassing the employees or the driver for cash. We see it all the time at gas stations here. They hastle people for cash but if people offer them food they flip out because they want the cash for drugs. They say it is for food but they just want cash for drugs. So some people refuse to ever give cash, and only offer the food. The people who need it can take it, but the people who don't and act rude usually are liars. I don't blame the woman for filming once things got weird, there was someone literally standing at the window probably after the driver had ordered their food. Now days everyone records just to feel like they are a bit safer or have proof when something bad happens.

The 1st lady reminds me of a patient my mum had at her nursing home. The patient had regular sun-downing and wouldn't go to bed because the patient was waiting for her aunt to pick her up. Now, the aunt had been long dead, and to stop the patient from getting heartbroken from telling her, mum would tell her, "your aunt's given us a call. She's running a bit late but she's asked us to get you into bed for when she arrives." The patient would then happily go to bed. No mental distress happening, no fighting or arguing. Mum had been working in nursing homes since she was 16 so she knew the tricks of the trade. Mum doesn't work in nursing homes anymore. She's now a carer for my sister's sons, one of them with a tracheostomy. Mum had training to use suction to clear out phlegm, as well as change the trachy every so often.

I hate the automated phone systems; I usually mouth off about it while it's playing and then have to consciously calm myself down so I don't take that frustration out on whoever finally starts talking to me The gym one I'd have to see what they were doing; I doubt it was *just* because they were laughing. What were they laughing about? Were they horse playing? Just cuz the caption says "oh we were just laughing" doesn't mean that's what got the older man upset

I love when you make these videos! 😍 I could watch them everyday! How often do you post these? I haven’t really figured out if you have like a schedule for them 😊❤

Loved the ending for the first vid

THIS IS A REMINDER THAT YOU ARE ALL LOVED❤️❤️❤️❤️❤️ NOW GO EAT SOME CHICKEN NUGGIES🍗🍗🍗🍗🍗

I worked for a very elite credit card as a supervisor, and my first goal was to let people know I do hear them and understood their frustration. And try to deescalate the situation. And also let them know that I would not allow them to abuse me or any of my agents. I only had to hang up on maybe 10 customers ever. You have to think of an elderly relative calling the customer service and handle them that way.

These people are crazy

First video: Wait wait wait another channel i watch that usually does creepy videos played this but not this part.

The audacity-

He is so sweet. He must’ve hit the nail on the head about her being lonely. If she has early dementia I can understand why she is easily upset, but truly if she has that hard of a time sleeping, she needs black out blinds. They aren’t very expensive.

I love that hair and sweater

Not me watching these vids while I do my make up (I laughed and got eye liner on my eyes)

No way when this video was made I was probably on a Disney cruise! Going to Disney world tomorrow!

the way gym dude is acting, getting angry over something small and turning it into a pissing contest on top of his bulging veins seems like he might be on some enhancers

I didnt have it stuck in my head till right now lol

mmmm posting videos or spending the day at Disney... mmmmmmmm I wonder which I would do.....lol

He should get her some blackout curtains and help her install them. I have light sensitivity and need blackout curtains PLUS an eye mask. Even a small light from any kind of electronics in my room seems to light up the whole room. With all that said, I'm not about to go knocking on people's doors. 😂

He felt she was just lonely that's why he invited her. She just wants company.

Sam your shirt is so cute 😭

That old woman at the beginning just wants desperately to fight. LOL he’s not giving her anything and every time he’s so nice to her she starts again on something else silly old woman🤣🤣🤣🤣🤣🤣🤣

She needs some blackout curtains 💁🏻‍♀️

Get tht granny some blackout curtains and problem solved!

I worked at an in bound call center for a Bank. People used to overdraw their accounts with stupid things and it was clearly their fault but I got cussed out sooo much. I had a lady even threaten to come to my house. I advised her that she didn't know where I lived but I had her address and phone number on a screen in front of me. Be nice to those that are in customer service, whether that is as a cashier, wait staff, whatever it may be because if it wasn't for them then how would we get things done!!!! We wouldn't !!!! So next time one of you entitled people throw out how someone is working a $14 an hour job because if they didn't Karen how would you get your damn Starbucks!

Some people (Karens) forget that many other people know how to MULTITASK.

Love the shirt

As a subway worker yes we will do as many sandwiches as u are ordering at once. I’ve done five at once so far lol and have almost never messed one up.

12:05 my man can NOT be making threats when he's that short

Neighbor should have suggested curtains.

Snerixx please continue your Amber jack series

The first two, can I be their neighbor? I want to be their neighbor. They are so sweet. Edit, I did not see the first part of it.

Ma’am we are already at a fast food drive thru for whatever reason; neither of us are making great decisions. Ive had a guys approach me at a taco bell drive thru i offer him an order; he said he wanted money i had zero cash nor do I open a wallet on the street. He then saw a Red Bull open on my cup holder asked for a Red Bull- sadly it was an empty from the week before- again not great choice on my end dietarily. I offered a couple tacos from my order he still said no. Sorry oh well weird day

4:30 she doesn’t seem like much of a bother at all, she seems like a sweet old lady to me.

Has the first woman never heard of CURTAINS?!

Hola. Love the background

🌹😁 I love 💕 your shirt! High Barbie - where did you get it? I need to have it!😁🌹

Don’t worry girl I’ve been super inconsistent recently. Basically I only sub to people if I’m willing to watch every single video (short and any video posted after I sub) and since going on a vacation I’m barely on my phone so I feel like I’m not being a loyal subscriber even though I feel like most people don’t do this (Btw I’m subscribed to A LOT of people not like 10 or 20 but way more

Tell the lady to buy heavier drapers, for her windows. That's what I did, so neighbors could keep their lights on. We don't have any street lights. So, house lights are the only ones.

I have some thoughts on the 3 fast food stories... maybe I'm off-base on a couple of these, but IDK... [Subway Karen] - Completely unsurprising. It happens so commonly in retail that they'll insist you're wrong, then when they've been proved otherwise, will not only not apologize, but also try to find a way to justify that they're right still somehow. It actually goes hand in hand with the call-center story as well that, once they're heated like they are, the person they're talking to is their target. They'll go off and won't show any remorse. It's entitled behavior that is just all over in retail/service. [Drive-Thru] - Considering that the comments state that she's known in the area and the context of the video, my takeaway from this is that the woman begs for money in the area and *might* be homeless. The reason I say "might be" is that the video implies that the person in the car offered to get the woman food and turned her down, specifically wanting cash. Because the woman likely only had debit or credit and offered to buy her some food is likely what led up to what transpired in the video. If the employees were calling the police (as they assumed), it's likely because the woman is well-known to them at this point and has caused problems in the past. Considering she threatened to shoot the person in the car for saying "Why didn't you take the food?" is likely why. She may have mental health issues and have caused altercations in the area or she does this when she doesn't get actual cash. It's hard to say if she just wanted the money instead of food to buy other things or if she is actually not homeless and is trying to scam people (which is an unfortunate reality), which is why she got aggressive when she didn't get the money itself. Either way, it does appear that woman has a reputation and it looks like she was only after money, not food. [McSmack] - I have a feeling the person filming the event was with the man and his daughter. I also question the girl's... "demeanor". She goes from crying (seemingly in hysterics) to nothing and back the moment the attention is on her directly. I can't obviously say for sure if she had mental health issues, was somewhat sensitive or it was an act. However, considering how the rest of the people in the area were reacting, something definitely seems off. The fact that nobody seems to be on the father's side beyond his daughter or the cameraman is definitely odd, especially when the older guy just tells them off like he did. Also, why would a random employee threaten to "smack" the girl? Did she mishear the person or maybe heard a conversation and think it was about her? Could they have said something that set off the employee and got upset when they received push-back? Either way, something about the whole situation seems VERY strange and without the full story, we can't know for sure.

I just got my tonsils out and your making me happy I hope you shoutout me if not it’s okay